ZipRecruiter

Log In

1

Temporary Call Center Jobs in Utah (NOW HIRING)

Pbjcal

Public Safety Dispatcher

Pleasant Grove, UT

Work is performed in a call center setting and employees operate a technological workstation to ... Trains new employees, interns, or temporary employees how to perform the job to ensure employees ...

Elwood Staffing

On-Site Specialist (Bilingual)

Layton, UT · On-site

$15.50 - $20/hr

If you have held positions similar to Restaurant Server, Administrative Assistant, Call center ... Assist with identifying and assigning temporary associates who meet the client's standards ...

next page

Showing results 1-20

All JobsCall Center JobsTemporary Call Center JobsTemporary Call Center Jobs in Utah

Temporary Call Center information

See Utah salary details

$9

$16

$22

How much do temporary call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for temporary call center in Utah is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is the difference between Temporary Call Center vs Customer Service Representative?

AspectTemporary Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often temporary or seasonalOffice or remote, ongoing role
Employer & IndustryCall centers, customer support companiesVarious industries including retail, telecom, finance
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers

Temporary Call Center roles focus on short-term customer support in call center environments, often seasonal or project-based. Customer Service Representatives typically hold ongoing positions providing support across industries. While both roles require similar skills and training, Temporary Call Center jobs are usually temporary, whereas Customer Service Representatives often have permanent roles.

What is a temporary call center?

Temporary call center jobs are short-term positions where employees handle customer service, sales, or support calls on behalf of a company. These roles are typically filled to manage high call volumes during peak seasons, special projects, or to cover staff absences. Temporary call center agents perform many of the same duties as permanent staff, such as answering customer inquiries, resolving issues, and updating account information. Contracts can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced by temporary call center agents, and how can they best prepare for them?

Temporary call center agents often face challenges such as quickly adapting to new scripts, systems, and company policies while handling high call volumes. Since training periods are usually brief, it's important to be proactive in asking questions and seeking clarification early on. Agents should also be prepared for varying shift schedules and the need to deliver excellent customer service under pressure. Building strong communication skills and staying organized can help make the transition smoother and improve performance during the assignment.

What are the key skills and qualifications needed to thrive as a temporary call center representative?

To thrive as a Temporary Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is commonly required. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These competencies are crucial for providing efficient, high-quality customer service and maintaining positive interactions in a fast-paced environment.
What are the most commonly searched types of Call Center jobs in Utah? The most popular types of Call Center jobs in Utah are:
What are popular job titles related to Temporary Call Center jobs in Utah? For Temporary Call Center jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Temporary Call Center jobs in Utah look for? The top searched job categories for Temporary Call Center jobs in Utah are:
What cities in Utah are hiring for Temporary Call Center jobs? Cities in Utah with the most Temporary Call Center job openings:
Temporary Call Center jobs near you
Infographic showing various Temporary Call Center job openings in Utah as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,918 per year, or $16.3 per hour.

Healthcare Call Center Representative (Temp-to-Perm)

Ivy Rehab Network

Salt Lake City, UT • On-site, Remote

$15.50 - $19.25/hr

Full-time

Re-posted 27 days ago

Ivy Rehab Physical Therapy rating

6.8

Company rating: 6.8 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

492nd of 887 rated healthcare providers

Job description

State of Location:
Utah
Position Summary:
At Ivy Rehab, we're "All About the People"! As a Patient Engagement Advocate (Healthcare Call Center Representative), you will play a crucial role in our mission to help enable people to live their lives to the fullest.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Assignment: Temporary (90-Day Assignment) with Opportunity to Become Permanent
Schedule: Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST
We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.
The Patient Engagement Advocate (Healthcare Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a "local" patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.
Your responsibilities will include:
  • Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.

  • Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient's needs are handled with care.

  • Leverage technology and knowledge base content modules to provide an experience that "feels local" from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid "us vs them" approach and demonstrate an inclusive "we" mentality.

  • Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.

  • Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.

  • Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.

  • Effectively inform and educate patients on insurance and about our financing/payment plan options.

  • Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.

  • Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.

  • Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.

  • May work in other channels such as outbound, email, chat, etc.

  • Perform other duties as assigned.

To excel in this role, you should possess:
  • High School/GED or equivalent; College degree is preferable

  • Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps
  • Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.
  • Minimum Internet speeds of 10 Mbps upload and 150 Mbps download; Latency <50 ms; and Packet Loss <2%
  • Preferred typing aptitude of 50-70 WPM.

  • Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)

  • Demonstrated tenure in previous positions of at least 2-3 years

  • Must have a dedicated, quiet workspace at home (with a door) to work without distractions

  • Must be able to provide a reliable high-speed internet connection for remote work

  • Excellent verbal and written communication skills and the ability to effectively engage with patients

  • Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)

  • Attention to detail

  • Ability to work in a fast-paced environment

  • Must be technically savvy, with demonstrated experience working with multiple systems and apps

We welcome you to apply if you hold the following attributes:
  • Good listener

  • Collaborative and team player

  • Ability to display caring attitude and be empathetic

  • Multi-task-carry on engaging conversation while following proper protocols for information capture

  • Receptivity to coaching as well as understanding your strengths and opportunities for development

Why choose Ivy?
  • Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

  • Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

  • Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.

  • Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

#LI-remote
#LI-ST1
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com

What Ivy Rehab Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply