Temporary American Express Concierge Jobs (NOW HIRING)

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Human Resources Coordinator will serve as a point of contact to assist employees throughout the employment life cycle on benefits, payroll, and AEG policies matters. The incumbent will coordinate the onboarding process for new hires, rehires, and temporary employees. The Human Resources Coordinator will also aide in the management of employee relations issues and provide council when necessary. In addition, the HR Coordinator works independently and proactively to assist the HR team with handling more challenging and less routine issues/projects.

Essential Functions

• Process and document employee data changes including promotions, pay adjustments, data updates, and terminations; coordinate approvals and execution across HR systems and stakeholders.
• Monitor and respond to inquiries in the Corporate HR inbox; triage requests and provide support related to payroll, benefits, PTO, policies, HR systems, and learning tools.
• Coordinate and administer onboarding processes, including new hire orientation, employee communications, benefits enrollment support, and ensuring system readiness (HRIS, LMS, access, equipment, badging).
• Manage and process new hires through the applicant tracking system and HRIS, ensuring documentation is complete, validated, and properly recorded.
• Coordinate corporate onboarding-related learning activities and training programs, including scheduling, logistics, pre- and post-work, and tracking participation and completion.
• Curate, publish, and maintain learning content within the LMS, including playlists, curriculums, data integrity and learning materials aligned to job roles, skills, and organizational priorities; monitor content updates and refresh cycles.
• Track and support reporting needs across HR and Talent Development, including generating reports, monitoring dashboards, and identifying trends related to employee data, learning engagement, and program effectiveness.
• Support engagement, culture, diversity & inclusion, and learning initiatives by assisting in program coordination, communications, and alignment with HR and Talent Development strategies.
• Manage and maintain the Corporate American Express program, including account setup, cancellations, and reporting.
• Coordinate exit processes including exit interviews, termination documentation, and analysis of feedback to support continuous improvement.
• Assist the Sr Director and People Ops teams with HR and Talent Development projects and initiatives as needed.

Required Qualifications

• High School Diploma or its equivalency (BA/BS Degree Preferred) BA/BS in Business, Human Resources, Employment Law or related field preferred
• 0-2 years HR administrative work experience
• Experience working in an HRIS system to process payroll and data changes
• Experience working with learning management systems preferred  
• Proficient in Microsoft Office Suite (Word Excel and Outlook) familiarity with creating reports in Excel is preferred
• Takes initiative to address competing priorities timely  
• Highly organized individual with close attention to detail
• Exceptional customer service skills and an ability to creatively problem solve
• Knowledge of employment laws
• Proven ability to utilize discretion and best judgment when handling confidential information
• Ability to analyze data and make recommendations to improve or amend company policies
• Excellent writing and communication skills, especially communicating to large groups
• Friendly, upbeat, energetic, and approachable, with the ability to act with care and extreme discretion, especially regarding disciplinary or pay-related issues.

Pay Scale: $23.00 - $25.00

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.