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How much do temporary airline ticket agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for temporary airline ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a temporary airline ticket agent?

Temporary airline ticket agents are customer service professionals hired on a short-term basis by airlines or airport agencies to assist travelers with tasks such as booking flights, issuing tickets, checking in passengers, and managing luggage. They often fill in during busy travel seasons, employee absences, or special events. Temporary agents perform many of the same duties as permanent staff but may have shorter contracts and receive job-specific training. Their work is essential in ensuring passengers have a smooth and efficient airport experience.

What are the key skills and qualifications needed to thrive as a temporary airline ticket agent?

To thrive as a Temporary Airline Ticket Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation systems (like Sabre or Amadeus) and basic computer proficiency are typically required. Excellent communication, patience, and problem-solving abilities help agents effectively assist travelers and manage stressful situations. These skills ensure efficient ticketing operations, positive passenger experiences, and smooth airport workflows.

What are some common challenges faced by temporary airline ticket agents, and how can they be managed?

Temporary Airline Ticket Agents often encounter fluctuating passenger volumes, tight schedules, and the need to quickly learn airline-specific systems. Adapting to new procedures and policies on short notice can be challenging, but strong communication skills and a proactive attitude help ease the transition. Building rapport with permanent staff and being open to feedback also ensures smoother collaboration and a more enjoyable work environment.

What is the difference between Temporary Airline Ticket Agent vs Customer Service Agent?

AspectTemporary Airline Ticket AgentCustomer Service Agent
CredentialsHigh school diploma, basic customer service skillsHigh school diploma, customer service experience
Work EnvironmentAirports, airline counters, travel agenciesAirports, call centers, retail stores
Employer & IndustryAirlines, travel agenciesAirports, retail, hospitality
Search & Comparison IntentTemporary airline ticket agent vs customer service agent

Temporary Airline Ticket Agents primarily work at airline counters or travel agencies assisting passengers with ticketing and check-in. Customer Service Agents have a broader role, often working in airports or call centers to assist with various customer needs. While both roles require customer service skills and similar credentials, Temporary Airline Ticket Agents focus specifically on airline ticketing tasks, often on a temporary basis, whereas Customer Service Agents handle a wider range of customer interactions across industries.

How do I become a temporary airline ticket agent?

To become a temporary airline ticket agent, you typically need a high school diploma or equivalent and customer service experience. Employers often require knowledge of airline reservation systems, such as Sabre or Amadeus, and good communication skills; some positions may also require a background check or security clearance. Training is usually provided on the job, and the role may involve flexible hours including evenings and weekends.

What cities are hiring for Temporary Airline Ticket Agent jobs?

Cities with the most Temporary Airline Ticket Agent job openings:

What are the most commonly searched types of Airline Ticket Agent jobs?

The most popular types of Airline Ticket Agent jobs are:

What states have the most Temporary Airline Ticket Agent jobs?

States with the most job openings for Temporary Airline Ticket Agent jobs include:

Temporary Airline Ticket Agent jobs near you

Airline Customer Service Agent

TREGO DUGAN AVIATION of GRAND ISLAND, Inc.

Hebron, KY • On-site

Other

Re-posted 11 days ago

Trego-Dugan Aviation rating

6.2

Company rating: 6.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

42nd of 67 rated aviation services

Job description

**Open availability is needed**
Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.

  • Must have a valid driver's license
  • Must pass a 10-year background check and pre-employment drug test
  • Available to work nights, weekends, and holidays
  • Must be able to complete required training
Customer Service Agent
General Purpose of Job:
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
Essential Duties and Responsibilities:
  • Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
  • Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
  • Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
  • Ensures FAA, Airline, and airport regulations are followed
  • Enforces safety/security measures and protects sensitive zones
  • Assists Customers with special needs, i.e., Customers who need assistance in boarding
  • Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
  • Excellent communication skills
  • Able to read and write English; bilingual skills a plus
  • Ability to work efficiently under time constraints
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Must be well groomed and physically fit
  • Completely clean and search an aircraft
  • Other duties as assigned
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
  • Able to attend required training
  • Obtain and hold a customs seal
  • Complete all required training
  • Only complete tasks for which you are fully trained
  • Report any safety hazard or incident immediately

Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
MUST be able to work a flexible schedule including nights, weekends and holidays

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