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Temporary Aaa Call Center Jobs (NOW HIRING)

No prior call center experience necessary Schedule * Temporary assignment supporting a VIP event campaign * Campaign launch targeted for mid-June * Various shifts may be available Opportunity for ...

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Call Center | $ 20 / hr. | Monday - Friday 8 am - 5 pm What Matters Most * Competitive Pay of $20 ... Temporary for 5 weeks * Weekly Pay with direct deposit or pay card * When you work through The ...

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Temporary Aaa Call Center information

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How much do temporary aaa call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for temporary aaa call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Aaa Call Center vs Temporary Customer Service Representative?

AspectTemporary Aaa Call CenterTemporary Customer Service Representative
CredentialsBasic customer service skills, sometimes specific training for AAA servicesCustomer service skills, sometimes industry-specific certifications
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with customers via phone or chat
Employer & IndustryInsurance, roadside assistance, travel servicesVarious industries including retail, telecom, insurance

Both roles involve customer interaction, but Temporary Aaa Call Center positions are specialized in AAA services within the insurance and roadside assistance industry, often requiring specific training. Temporary Customer Service Representatives have broader industry applications and may handle diverse customer inquiries. The main difference lies in the industry focus and specific service knowledge required.

What are the key skills and qualifications needed to thrive as a Temporary AAA Call Center Representative, and why are they important?

To thrive as a Temporary AAA Call Center Representative, you need strong customer service abilities, problem-solving skills, and usually a high school diploma or equivalent. Familiarity with call center software, CRM systems, and standard office technology is typically required. Excellent verbal communication, patience, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient resolution of member issues, high customer satisfaction, and smooth handling of high-volume calls.

What are Temporary AAA Call Center jobs?

Temporary AAA Call Center jobs are short-term positions in the customer service departments of AAA (American Automobile Association) call centers. Employees in these roles typically handle incoming calls from members, assist with emergency roadside service requests, provide travel and insurance information, and answer general inquiries. These positions are often seasonal or based on increased demand and can be a good opportunity for individuals seeking flexible or interim employment. Training is usually provided, and strong communication skills are important for success in this role.

What are some common challenges faced by Temporary AAA Call Center representatives, and how can they be overcome?

Temporary AAA Call Center representatives often face challenges such as handling high call volumes during peak seasons, addressing a wide range of customer emergencies, and quickly learning internal systems and protocols. Adaptability and strong communication skills are essential for managing stress and providing effective assistance. New hires can overcome these challenges by proactively seeking feedback, utilizing available training resources, and collaborating closely with experienced team members to build confidence and proficiency.
What cities are hiring for Temporary Aaa Call Center jobs? Cities with the most Temporary Aaa Call Center job openings:
What are the most commonly searched types of Aaa Call Center jobs? The most popular types of Aaa Call Center jobs are:
What states have the most Temporary Aaa Call Center jobs? States with the most job openings for Temporary Aaa Call Center jobs include:
Call Center Representative - Roadside Assistance

Call Center Representative - Roadside Assistance

American Automobile Association (AAA)

Virginia Beach, VA • Remote

$20.74/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance


Job description

Call Center Representative - Roadside Assistance

As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.

  • Starting Pay: $18.85/hour, with a scheduled pay increase after 6 months

  • Weekend Shift Differential: earn an additional 10% = $20.74 per hour

  • Bilingual Fluency: receive an additional $1.00/hour for English/Spanish fluency (assessment provided)

  • Tenure-Based Growth: scheduled pay increases up to $2.25 between 6-18 months, based on tenure and maintaining good standing

  • Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure

  • Advancement Opportunities

What You Will Do:

  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.

  • Understand the nature of the member's distress, ensuring their immediate safety, and document the details promptly and accurately.

  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.

  • Relay critical information to the internal and external teams to expedite the dispatching process.

  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.

  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:

  • Dedicated, quiet workspace without interruptions.

  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.

  • Regular attendance in virtual team meetings and training sessions.

  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:

  • Prior customer service experience. Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus.

  • Ability to provide excellent customer service and thrive in a high-volume call environment.

  • Excellent communication skills, both verbal and written.

  • Empathy and a strong desire to help those in distress.

  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.

  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.

  • Proficiency in Microsoft Teams and Outlook.

  • High School diploma, GED or equivalent.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify


What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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