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Temp Sap Help Desk Support Jobs in Indiana (NOW HIRING)

Help Desk Analyst L1

Indianapolis, IN ยท On-site

$18 - $24.50/hr

They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot ... SAP, or proprietary tools), and network connectivity. โ€ข Perform initial troubleshooting and ...

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Help Desk Analyst L1

Indianapolis, IN ยท On-site

$24 - $28/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Help Desk Technician

Indianapolis, IN ยท On-site

$19 - $25.75/hr

This role supports PC hardware, operating systems, software applications, peripherals, and point-of-sale devices. The Help Desk Technician analyzes, documents, tests, troubleshoots, and resolves ...

Help Desk Analyst

Indianapolis, IN ยท On-site

$19.50 - $26.50/hr

... Help Desk support to users ... This candidate will provide Tier 2 support by diagnosing and resolving technical issues across a ...

New

MSP Help Desk Technician

Valparaiso, IN ยท On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, LLC staff and clients. The position is responsible for problem tracking, recording, resolution, and ...

As an IT Help Desk Specialist, you'll be on the front line of support-helping teammates across the organization stay up and running while continuously improving how we use technology. What You'll Do ...

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support--helping teammates across the ...

On-Site IT Hardware/Software Support - Indianapolis, IN Are you the person everyone turns to when ... As an IT Help Desk Specialist, you'll be on the front line of support--helping teammates across the ...

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Temp Sap Help Desk Support information

What is the difference between Temp Sap Help Desk Support vs Temp SAP Basis Support?

AspectTemp Sap Help Desk SupportTemp SAP Basis Support
CertificationsBasic SAP Help Desk certifications, IT support certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, user support, troubleshootingSystem administration, database management, system configuration
Employer & Industry UsageIT support teams in various industries, client support rolesIT infrastructure teams, SAP system administrators in enterprise environments

Temp SAP Help Desk Support primarily handles user support, troubleshooting, and issue resolution for SAP users. In contrast, Temp SAP Basis Support focuses on system administration, configuration, and maintaining SAP infrastructure. Both roles require technical knowledge but differ in scope and responsibilities.

What are the most commonly searched types of Sap Help Desk Support jobs in Indiana? The most popular types of Sap Help Desk Support jobs in Indiana are:
What cities in Indiana are hiring for Temp Sap Help Desk Support jobs? Cities in Indiana with the most Temp Sap Help Desk Support job openings:

Help Desk Support

STI

Indianapolis, IN โ€ข On-site

$19.50 - $26.75/hr

Full-time

Re-posted 27 days ago


Job description

Description:
Exhibitproficient listening abilities while engaging in daily communication with ChildWelfare and system development personnel to resolve software related issuesthrough research, analysis and solution formulation.
Purpose of Position/Summary:
Exhibit proficient listening abilities while engaging indaily communication with Child Welfare and system development personnel toresolve software related issues through research, analysis and solutionformulation. Demonstrate the capacity towrite clearly and succinctly tailoring information for diverse audiences. Maintain, organize and track documentationrelated to software systems effectively.
Provide comprehensive support for the Statewide AutomatedChild Welfare Information System (SACWIS) possessing a robust understanding ofits functionalities. Be well versed inthe data relationships within SAWCIS applications, offering precise guidance tousers for accurate data entry.
Understand and support child welfare policies, proceduresand practices to assist users in documenting federal Titel IV-FC requirements, Adoptionand Foster Care Analysis and Reporting system (AFCARS) requirements, and NationalChild Abuse and Neglect Data System (NCANDS) requirements.
Manage software security tasks, including the creation andmaintenance of user profiles, ID, and passwords while ensuring appropriatesecurity measures for system functions.
Deliver software support to both internal and externalclients via telephone, email and Microsoft Teams, addressing daily productionissues with the SACWIS environment.
Prioritize and plan work activities, analyze andtroubleshoot customer inquiries regarding software applications and communicateeffectively with both technical and non-technical stakeholders.
Adhere to the complete software development lifecycle,including documentation of business needs analysis, system analysis, functionaland technical design, development, testing and production support.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Associates Degree or 3 plus years or experience
Required
3
Years
Working knowledge of Microsoft Office (Outlook 365, Word and Excel);
Required
5
Years
Prior customer service experience
Required
5
Years
Knowledge of help desk ticketing systems
Required
6
Months
Ability to identify and resolve problems using research techniques
Required
0
Experience of Atlassian Jira, Confluence and Service Management tools
Required
0
Ability to communicate effectively orally and in writing
Required
0
Knowledge of Genesys phone systems
Highly desired
0
Experience of Salesforce platform
Highly desired
0
Software testing experience
Highly desired
0
Experience providing first and second tier help desk support
Highly desired
0