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Temp Remote Complaint Handling Jobs (NOW HIRING)

LoanCare

SPOC Default Resolution Analyst I

$16.54 - $24.71/hr

Track, resolve, and ensure proper client complaint handling by logging in the appropriate system ... About Remote Employment We provide the necessary equipment; all you need is a quiet, private place ...

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LPL Claims Temp

Chicago, IL · Remote

$40 - $50/hr

Lawyers Professional Liability (LPL) Claims Adjuster Remote $40-$50/hour We are partnering with a ... Minimum 5 years of experience handling Lawyers Professional Liability, Professional Liability, or E ...

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Temp Remote Complaint Handling information

What is the difference between Temp Remote Complaint Handling vs Temp Remote Customer Service Representative?

AspectTemp Remote Complaint HandlingTemp Remote Customer Service Representative
CredentialsBasic customer service skills, communication skillsBasic customer service skills, communication skills
Work EnvironmentRemote, handling complaints and issuesRemote, assisting customers with inquiries
Industry UsageCommon in insurance, tech, retailCommon across various industries like retail, telecom
Search IntentCompare complaint handling rolesFind customer service roles

Temp Remote Complaint Handling and Temp Remote Customer Service Representative roles both require strong communication skills and are performed remotely. Complaint handling focuses on resolving issues and managing escalations, while customer service representatives assist with general inquiries. Both roles are prevalent across industries like retail, tech, and insurance, but complaint handling emphasizes problem resolution, making it more specialized.

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What cities are hiring for Temp Remote Complaint Handling jobs? Cities with the most Temp Remote Complaint Handling job openings:
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What job categories do people searching Temp Remote Complaint Handling jobs look for? The top searched job categories for Temp Remote Complaint Handling jobs are:
Temp Remote Complaint Handling jobs near you
Infographic showing various Temp Remote Complaint Handling job openings in the United States as of June 2026, with employment types broken down into 48% Full Time, 10% Part Time, 5% Temporary, 36% Contract, and 1% Nights. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution.
SPOC Default Resolution Analyst I

SPOC Default Resolution Analyst I

LoanCare

Remote

$16.54 - $24.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Overview
We are seeking to fill the role of Default Resolution Analyst I. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.
Responsibilities
  • Process internal departments' requests for information and research from clients and customers
  • Collaborate with internal teams (e.g., Client Relations) on behalf of the Default Operations team
  • Track, resolve, and ensure proper client complaint handling by logging in the appropriate system, documenting a detailed explanation of the issue/resolution, and correctly routing for reporting purposes
  • Research issues and questions by contacting law firms, county offices, and supporting vendors to obtain information for resolution
  • Respond to requests according to departmental guidelines and procedures
  • Process internal tracking system updates
  • Escalate critical issues to leadership and follow through to resolution
  • Locate missing documents
  • Provide feedback to enhance processes using knowledge gained through research
  • All other duties as assigned.

Qualifications
Required Skills and Qualifications
  • High School Diploma or equivalent required.
  • Ability to use Microsoft Office products/applications
  • Ability to manage time and priorities wisely
  • Ability to grasp concepts quickly, make sound decisions, and resolve issues
  • Ability to adapt to frequently changing processes and procedures
  • Ability to work in a high-volume and time-sensitive environment
  • Ability to work independently with minimal direction and effectively meet deadlines
  • Ability to collaborate with peers in a team environment to attain common goals
  • Analytical and mathematical ability sufficient to identify potential loan issues
  • Ability to communicate effectively in writing, in person, and by telephone
  • Ability to maintain strict confidentiality
Desired Skills and Qualifications
  • 1+ years of experience in default operations preferred
  • Familiarity with state/federal laws and regulations applicable to defaulted loan servicing preferred
  • Knowledge of Black Knight products, including, but not limited to MSP, LoanSphere, and Invoice Management preferred

Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
  • Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
  • Time Off: Paid holidays, vacation, and sick leave
  • Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
  • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
  • Employee Recognition: Programs that celebrate achievements and milestones
  • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $16.54-$24.71 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare®
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
  • A culture that helps you thrive, with resources and support to fuel your growth
  • Flexibility to work remotely, while staying connected through virtual engagement
  • Opportunities to make a real impact in an industry that touches millions of lives
  • If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS
WHO WE ARE
About us ...
LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
WORK CONDITIONS
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
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