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Temp Debt Collection Call Center Jobs in Indiana

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations ... Collections / Call Center experience strongly preferred * Sales experience is desirable Location:

OneMain Financial

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal ... HS Diploma/GED Preferred Requirements * 2-4 years' Call Center experience preferred * Proven track ...

Foursight Capital LLC

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal ... HS Diploma/GED Preferred Requirements * 2-4 years' Call Center experience preferred * Proven track ...

New

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations ... Collections / Call Center experience strongly preferred * Sales experience is desirable Location:

OneMain Financial

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal ... HS Diploma/GED Preferred Requirements * 2-4 years' Call Center experience preferred * Proven track ...

OneMain Financial

Customer Care Specialist

Evansville, IN · On-site

$16.25 - $21.50/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal ... HS Diploma/GED Preferred Requirements * 2-4 years' Call Center experience preferred * Proven track ...

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Showing results 21-40

All JobsDebt Collection Call Center JobsTemp Debt Collection Call Center JobsTemp Debt Collection Call Center Jobs in Indiana

Temp Debt Collection Call Center information

What is the difference between Temp Debt Collection Call Center vs Collections Agent?

AspectTemp Debt Collection Call CenterCollections Agent
CredentialsBasic high school diploma, training providedHigh school diploma, sometimes certifications in collections
Work EnvironmentCall center setting, fast-paced, temporaryOffice or remote, client-facing, often permanent or temp
Industry UsageCommon in debt recovery firms, temporary staffingFinancial institutions, debt collection agencies

Both roles involve contacting debtors to recover payments, often requiring similar skills and training. The main difference lies in the employment type and work setting, with Temp Debt Collection Call Center roles being temporary and call center-based, while Collections Agents may work in permanent positions within financial institutions or agencies.

What are the key skills and qualifications needed to thrive as a temp debt collection call center representative?

To thrive as a Temp Debt Collection Call Center representative, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office tools is essential. Excellent communication, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure you can effectively recover debts while maintaining professionalism and compliance with legal standards.

What is a temp debt collection call center?

A Temp Debt Collection Call Center job involves working as a temporary employee at a call center that contacts individuals or businesses to collect payments on overdue accounts or debts. Employees in this role are responsible for making outbound calls, negotiating payment plans, updating account information, and following compliance guidelines. These positions typically require strong communication skills, the ability to handle difficult conversations, and familiarity with relevant laws such as the Fair Debt Collection Practices Act (FDCPA). Temporary assignments may last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a temp debt collection call center role, and how can they be managed effectively?

Temp debt collection call center roles often involve handling a high volume of calls and interacting with customers who may be upset or resistant to payment discussions. One major challenge is managing difficult conversations while maintaining professionalism and empathy. Effective communication skills, resilience, and the ability to follow scripts and compliance guidelines are essential. Building rapport with customers and staying calm under pressure can help navigate challenging interactions. Seeking support from supervisors and collaborating with team members can also enhance performance and job satisfaction.
What are the most commonly searched types of Debt Collection Call Center jobs in Indiana? The most popular types of Debt Collection Call Center jobs in Indiana are:
What cities in Indiana are hiring for Temp Debt Collection Call Center jobs? Cities in Indiana with the most Temp Debt Collection Call Center job openings:
Temp Debt Collection Call Center jobs near you

Hybrid - Collections Representative (Indiana)

Reliant

Carmel, IN • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Reliant Capital Solutions is now hiring an onsite Account Recovery Specialist for our call center conveniently located off in Carmel, IN.
Do you enjoy Uncapped Commission?
Do you share these values - Integrity, Strong Work Ethic, Dignity and Respect?
Are you a problem solver and enjoy helping people overcome challenges?
Are you self-motivated and driven to strive to meet performance goals?
If you answered, "Yes" then we want YOU to join our team!
About This Role
  • Work schedule: Monday - Friday, 8am to 5pm with (two late nights required) at 10am to 7pm EST, Occasional Saturday morning hours
  • Training schedule: Monday - Friday 9:30am - 6pm EST
  • Engage consumers and assist them with managing their delinquent accounts
  • Using a consultative approach, help consumers identify the most suitable solutions
  • Negotiate to resolve the balance due in the best interests of all parties
  • Create a sense of urgency using a customer service demeanor
  • Remain compliant, positive and professional at all times

We Offer
  • Hourly pay: Starting at $16.00 per hour, with the potential for a higher base rate based on experience, plus uncapped performance commission!
  • Benefits: - Medical, Dental, Vision, Life and Disability insurance 401K, Paid Vacation and Holidays
  • Full time work: (40 hours per week) schedule
  • Paid Training: designed to set you up for success Day 1!
  • Supportive team and collaborative culture
  • Professional Growth: Reliant is committed to individual growth and advancement

What You'll Do
  • Provide methods and solutions with consumers to resolve delinquent accounts
  • Continuously receive inbound calls from and place outbound calls using an auto dialer system
  • Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments
  • Properly follow up with consumers to ensure required documentation and payment processing is compliant and complete
  • Ensure all consumer accounts are documented properly and notify consumers of any missing documents and/or additional procedures required
  • Perform proper skip tracing techniques to identify consumer contact information
  • Abide by the FDCPA and other Federal and State collection regulations at all times
  • Adhere to both internal/company policies/procedures and industry-wide compliance regulations

What You'll Need
To be successful, you'll need:
  • Must be at least 18 years old
  • HS Diploma or GED required; College Degree a plus but not required
  • Punctuality (Must have reliable attendance)
  • 1 + years' experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking
  • Must attend full training schedule
  • Ability to commit to working a full time schedule with weekends as assigned
  • Coachable (Must have willingness to learn)
  • Must have reliable transportation
  • Strong verbal communication skills (ability to persuade and negotiate)
  • Computer skills: document calls and navigate software packages, databases and the internet
  • Ability to maintain confidentiality and high level of trustworthiness
  • Ability to maintain professionalism within the work environment

Why Join Us?
Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial industries as well as government services.
  • insideARM's Best Places to Work in Collections (2019, 2020)
  • BBB A+ Rating (2007-2021)
  • BBB Accredited (2019-2021)
  • BBB Torch Award for Ethics Recipient - Category: Customers (2020)
  • CV Magazine Corporate Excellence Award (2020)
  • Ernst & Young - Entrepreneur of the Year - East Central Finalist (2019)
  • Columbus Business First - Fast 50 (2010, 2011, 2018, 2021)
  • Columbus Smart Business - Smart 50 (2018, 2019)
  • Columbus CEO Women Owned Businesses (2018)

Want to know what it's like working here? Check out our Glassdoor reviews!
Former Military & Veterans, Reserved and Military Spouses (Spanish/English) encouraged to apply.
Reliant Capital Solutions, LLC affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
Respect. Recover. Reclaim.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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