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Assistant Debt Collection Call Center Jobs in Indiana

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Rep. Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN ... * Assist with evidence collection process in Investigations cases, including preparation of ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service ... Keeping up-to-date with product and service knowledge to effectively assist customers * Meeting or ...

Blitt and Gaines, P.C.

Debt Collector

Merrillville, IN

$18 - $25/hr

... policies * Assist the team with projects and other departmental tasks assigned Performance ... Experience in collections, customer service, sales, call centers, or QA is a plus * Familiarity ...

Blitt and Gaines

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

... policies * Assist the team with projects and other departmental tasks assigned Performance ... Experience in collections, customer service, sales, call centers, or QA is a plus * Familiarity ...

Zenex Partners

IN-DOR-Tax Call Center Rep.

Indianapolis, IN

$15.25 - $19/hr

IN-DOR-Call Center Rep. Call Center . Responsibilities include: • Enjoys Learning about a variety ... • Assist with evidence collection process in Investigations cases, including preparation of ...

Resource Hub

Call Center Representative

Indianapolis, IN

$15.25 - $19/hr

Overview: The Call Center Representative is responsible for handling inbound and outbound ... Coordinate with internal teams, including local offices and field representatives * Assist with ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Overview: The Call Center Representative is responsible for handling inbound and outbound ... Coordinate with internal teams, including local offices and field representatives * Assist with ...

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Assistant Debt Collection Call Center information

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule for debt collectors refers to a guideline that limits the number of calls to a debtor to no more than seven times per week, seven times per month, and seven times per day. As an assistant debt collection call center agent, understanding this rule helps ensure compliance with regulations like the Fair Debt Collection Practices Act (FDCPA) and maintain respectful communication with debtors.

How much do debt collectors get paid?

Debt collectors in call centers typically earn an hourly wage ranging from minimum wage to around $20 per hour, depending on experience, location, and company policies. Some positions may also include performance-based bonuses or commissions. Entry-level roles often require good communication skills and familiarity with collection software tools.

What qualifications do I need to be a debt collector?

To be an assistant debt collection call center agent, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle sensitive financial information are important; some employers may also require prior customer service experience or knowledge of debt collection laws.

What is the highest paying call center job?

In call centers, roles such as senior collections manager or specialized account executive tend to have the highest salaries, often exceeding $60,000 annually. These positions typically require experience, strong negotiation skills, and sometimes certifications in finance or collections management.

What is the difference between Assistant Debt Collection Call Center vs Debt Collector?

AspectAssistant Debt Collection Call CenterDebt Collector
CredentialsHigh school diploma; training providedHigh school diploma; sometimes required certifications
Work EnvironmentCall center setting, team-basedField or office-based, independent work
Industry UsageCustomer service, collections supportDebt recovery, collections agencies
Primary ResponsibilitiesAssist with calls, data entry, support tasksNegotiate payments, pursue debt repayment

While both roles involve debt collection, an Assistant Debt Collection Call Center primarily supports collection efforts through call assistance and administrative tasks, whereas a Debt Collector actively pursues debt repayment and negotiates with debtors. The assistant role is more supportive and entry-level, often working in call centers, while debt collectors may work independently or in the field, focusing on debt recovery.

What are the most commonly searched types of Debt Collection Call Center jobs in Indiana? The most popular types of Debt Collection Call Center jobs in Indiana are:
What cities in Indiana are hiring for Assistant Debt Collection Call Center jobs? Cities in Indiana with the most Assistant Debt Collection Call Center job openings:
Assistant Debt Collection Call Center jobs near you

Call Center Rep

Padmore Global Connections LLC

Indianapolis, IN

$23.95/hr

Other

Posted 12 days ago

Job description

About the job Call Center Rep
Job Title:IN-DOR-Tax Call Center Rep. (798916)
Max Pay Rate: $23.95
Work Arrangement: Onsite
Worksite: DOR
100 N. Senate Ave., 2nd floor (West elevators)
Indianapolis, IN
Agency Interview Type: No Interview Required
Engagement Type: Contract
NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.
Short Description:
IN-DOR-Call Center Rep.
Complete Description:
Call Center Job Description.
Responsibilities include:
• Enjoys Learning about a variety of Department of Revenue tax procedures, including tax filing and payment requirements.

  • Provide best-in-class customer service by phone and in written correspondence in a fast-paced call-center environment.
  • Apply knowledge acquired in training and utilizes resources to analyze and problem-solve.
  • Respond to a variety of tax inquiries.
  • Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling and punctuation both verbally and in written formats.

• Comply with all ethical and confidentiality requirements.
Tax analyst Job Description:
Responsibilities include:
The essential functions of this role are:
• Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
• Review accounts and properly apply payments to taxpayer accounts as needed.
• Conduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR's software and database applications for unpaid/unfiled tax liabilities.
• Review and close files paid in full, dismissed, or discharged.
• Create billings/liabilities in DOR's software and database applications according to court orders. abates penalties and interest accordingly.
• Assist with evidence collection process in Investigations cases, including preparation of documents to establish continuity of custody for items of evidence to ensure that judicial requirements are met.
• Complete disclosure requests for confidential taxpayer information by performing a thorough review of the request and analyzing the Department's records.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

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