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Assistant Debt Collection Call Center Jobs in Indiana

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Rep. Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN ... * Assist with evidence collection process in Investigations cases, including preparation of ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Confirm upcoming appointments and conduct follow-up communications with customers. * Assist with ... Call Center Operations * Maintain productivity and quality standards established by the dealership.

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Confirm upcoming appointments and conduct follow-up communications with customers. * Assist with ... Call Center Operations * Maintain productivity and quality standards established by the dealership.

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Confirm upcoming appointments and conduct follow-up communications with customers. * Assist with ... Call Center Operations * Maintain productivity and quality standards established by the dealership.

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Confirm upcoming appointments and conduct follow-up communications with customers. * Assist with ... Call Center Operations * Maintain productivity and quality standards established by the dealership.

BCForward

Call Center Representative

West Lafayette, IN · On-site

$25.36/hr

Call Center Representative Location: West Lafayette, IN 47906 (Onsite Only) Duration: Temp - 4 ... Identify and document recurring concerns to improve resources and communications. * Assist with ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Confirm upcoming appointments and conduct follow-up communications with customers. * Assist with ... Call Center Operations * Maintain productivity and quality standards established by the dealership.

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

... assist customers, while continuously assessing staff skill levels and areas for improvement ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

... assist customers, while continuously assessing staff skill levels and areas for improvement ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Overview: The Call Center Representative is responsible for handling inbound and outbound ... Coordinate with internal teams, including local offices and field representatives * Assist with ...

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All JobsDebt Collection Call Center JobsAssistant Debt Collection Call Center JobsAssistant Debt Collection Call Center Jobs in Indiana

Assistant Debt Collection Call Center information

What is the difference between Assistant Debt Collection Call Center vs Debt Collector?

AspectAssistant Debt Collection Call CenterDebt Collector
CredentialsHigh school diploma; training providedHigh school diploma; sometimes required certifications
Work EnvironmentCall center setting, team-basedField or office-based, independent work
Industry UsageCustomer service, collections supportDebt recovery, collections agencies
Primary ResponsibilitiesAssist with calls, data entry, support tasksNegotiate payments, pursue debt repayment

While both roles involve debt collection, an Assistant Debt Collection Call Center primarily supports collection efforts through call assistance and administrative tasks, whereas a Debt Collector actively pursues debt repayment and negotiates with debtors. The assistant role is more supportive and entry-level, often working in call centers, while debt collectors may work independently or in the field, focusing on debt recovery.

What are the most commonly searched types of Debt Collection Call Center jobs in Indiana? The most popular types of Debt Collection Call Center jobs in Indiana are:
What cities in Indiana are hiring for Assistant Debt Collection Call Center jobs? Cities in Indiana with the most Assistant Debt Collection Call Center job openings:
Assistant Debt Collection Call Center jobs near you

Tax Call Center Specialist

nLeague

Indianapolis, IN • On-site

$16 - $20/hr

Contractor

Re-posted 17 days ago

Job description

Job ID: 798916

Position: Call Center Rep.

Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN

Client: IN-DOR

Duration:  6+ Months (Possibility of extension)

Onsite

 

  • Selected candidate will be required to complete a Tax Disclosure form prior to onboarding. 
  • Once the Tax Disclosure form is cleared, DOR will contact the resource directly providing instructions on completing the Barada Criminal History Check and Fingerprinting.  The resource must complete both tasks promptly to avoid delays in starting work. 
  • Position is on-site, 7.5 hour day, 37.5 hour wk, Monday through Friday, from 8am to 4:30pm, 1 hour lunch.
  • Candidate must be available to start first week of May 2026. Position is anticipated to last 6 months. 

Call Center Job Description.

Responsibilities include:

  • Enjoys Learning about a variety of Department of Revenue tax procedures, including tax filing and payment requirements.
  • Provide best-in-class customer service by phone and in written correspondence in a fast-paced call-center environment.
  • Apply knowledge acquired in training and utilizes resources to analyze and problem-solve.
  • Respond to a variety of tax inquiries.
  • Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling and punctuation both verbally and in written formats.
  • Comply with all ethical and confidentiality requirements.

Tax analyst Job Description:

Responsibilities include:

  • The essential functions of this role are:
  • Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
  • Review accounts and properly apply payments to taxpayer accounts as needed.
  • Conduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR’s software and database applications for unpaid/unfiled tax liabilities.
  • Review and close files paid in full, dismissed, or discharged.
  • Create billings/liabilities in DOR’s software and database applications according to court orders. abates penalties and interest accordingly.
  • Assist with evidence collection process in Investigations cases, including preparation of documents to establish continuity of custody for items of evidence to ensure that judicial requirements are met.
  • Complete disclosure requests for confidential taxpayer information by performing a thorough review of the request and analyzing the Department’s records.
  • The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

Required skills:

  • High school diploma or equivalent.
  • Prior experience in a fast-paced call center environment.
  • Customer service-related experience.
  • Experience adhering to ethical and confidentiality requirements
  • Excellent communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations.
  • Knowledge of tax regulations.
  • Ability to analyze and troubleshoot tax-related inquiries.
  • Associates or Bachelors Degree in accounting, finance, or related field.