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Assistant Debt Collection Call Center Jobs in Indiana

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Assistant Debt Collection Call Center information

What is the difference between Assistant Debt Collection Call Center vs Debt Collector?

AspectAssistant Debt Collection Call CenterDebt Collector
CredentialsHigh school diploma; training providedHigh school diploma; sometimes required certifications
Work EnvironmentCall center setting, team-basedField or office-based, independent work
Industry UsageCustomer service, collections supportDebt recovery, collections agencies
Primary ResponsibilitiesAssist with calls, data entry, support tasksNegotiate payments, pursue debt repayment

While both roles involve debt collection, an Assistant Debt Collection Call Center primarily supports collection efforts through call assistance and administrative tasks, whereas a Debt Collector actively pursues debt repayment and negotiates with debtors. The assistant role is more supportive and entry-level, often working in call centers, while debt collectors may work independently or in the field, focusing on debt recovery.

What are the most commonly searched types of Debt Collection Call Center jobs in Indiana? The most popular types of Debt Collection Call Center jobs in Indiana are:
What cities in Indiana are hiring for Assistant Debt Collection Call Center jobs? Cities in Indiana with the most Assistant Debt Collection Call Center job openings:
Assistant Debt Collection Call Center jobs near you

Call Center Representative

International Medical Group

Indianapolis, IN • On-site

$15.25 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Assistance Coordinator – Global Healthcare & Travel Claims

Location: Remote (Indianapolis Office)

Contract: Full-Time | Monday to Friday

Schedule: 1st and 2nd shifts available between 8:00 AM - 8:00 PM 

Make a Global Impact with IMG

At International Medical Group (IMG), we’re more than just a leading international medical insurance provider—we’re a lifeline for travelers, expats, and global citizens. Every day, our products deliver peace of mind® to people living, working, and exploring across borders.

If you’re passionate about helping people and thrive in a fast-paced, customer-focused environment, this is your chance to make a difference on a global scale.

What You’ll Do

As an Assistance Coordinator, you’ll be the first point of contact for customers who need support with holistic queries and travel claims. Your role is all about delivering exceptional service and ensuring every interaction counts.

Key Responsibilities:

  • Handle a high volume of inbound and outbound communication (phone, email, chat) with professionalism and empathy

  • Answer benefit questions, update policies, and assist with new and existing claims

  • Document interactions accurately in our CRM system

  • Collaborate with team members and mentor new hires when needed

  • Support special projects and tasks as assigned

What We’re Looking For

  • 1+ year of customer service experience with strong problem-solving skills

  • Proficiency in Microsoft Office Suite

  • Excellent communication skills—both written and verbal

  • Ability to multitask in a fast-paced environment

  • Global awareness and a genuine passion for helping people

  • Positive attitude, resilience under pressure, and attention to detail

Perks & Benefits

  • A diverse, inclusive, and globally connected team

  • Comprehensive benefits package (Medical/RX/Dental/Vision)

  • 401(k) with company match

  • Paid Time Off + Company Holidays

  • Free parking & on-site fitness center

  • Casual dress environment

  • Tuition reimbursement plan

Ready to Build Something Extraordinary?

Join a team that’s making a difference worldwide. Apply now and take the next bold step in your career with IMG!

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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