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Temp Debt Collection Call Center Jobs in Indiana

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Rep. Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN ... collection process in Investigations cases, including preparation of documents to establish ...

Info Way Solutions

Tax Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Role: Tax Call Center Rep Location: DOR, 100 N. Senate Ave., 2nd floor (West elevators ... collection process in Investigations cases, including preparation of documents to establish ...

New

TEKsystems

Call Center Representative

Fort Wayne, IN · On-site +1

$16/hr

... Call Center experience to work remote - Attention to detail with data entry - Ability to ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Real Soft Inc

Be Seen First

Tax Call Center Representative

Indianapolis, IN · On-site

$23.95/hr

... in a fast-paced call-center environment. Apply knowledge acquired in training and utilizes ... collection process in Investigations cases, including preparation of documents to establish ...

Posted today

Firstsource

Healthcare Collections Specialist

La Porte, IN · On-site

$17.25 - $23.25/hr

... Fair Debt Collection Practices Act (FDCPA). * Understand and agree to follow federal laws on ... Remote work from home, virtual Call Center environment. * Must be able to sit for extended periods ...

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All JobsDebt Collection Call Center JobsTemp Debt Collection Call Center JobsTemp Debt Collection Call Center Jobs in Indiana

Temp Debt Collection Call Center information

What is the difference between Temp Debt Collection Call Center vs Collections Agent?

AspectTemp Debt Collection Call CenterCollections Agent
CredentialsBasic high school diploma, training providedHigh school diploma, sometimes certifications in collections
Work EnvironmentCall center setting, fast-paced, temporaryOffice or remote, client-facing, often permanent or temp
Industry UsageCommon in debt recovery firms, temporary staffingFinancial institutions, debt collection agencies

Both roles involve contacting debtors to recover payments, often requiring similar skills and training. The main difference lies in the employment type and work setting, with Temp Debt Collection Call Center roles being temporary and call center-based, while Collections Agents may work in permanent positions within financial institutions or agencies.

What are the key skills and qualifications needed to thrive as a Temp Debt Collection Call Center representative, and why are they important?

To thrive as a Temp Debt Collection Call Center representative, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office tools is essential. Excellent communication, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure you can effectively recover debts while maintaining professionalism and compliance with legal standards.

What is a Temp Debt Collection Call Center job?

A Temp Debt Collection Call Center job involves working as a temporary employee at a call center that contacts individuals or businesses to collect payments on overdue accounts or debts. Employees in this role are responsible for making outbound calls, negotiating payment plans, updating account information, and following compliance guidelines. These positions typically require strong communication skills, the ability to handle difficult conversations, and familiarity with relevant laws such as the Fair Debt Collection Practices Act (FDCPA). Temporary assignments may last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced in a Temp Debt Collection Call Center role, and how can they be managed effectively?

Temp debt collection call center roles often involve handling a high volume of calls and interacting with customers who may be upset or resistant to payment discussions. One major challenge is managing difficult conversations while maintaining professionalism and empathy. Effective communication skills, resilience, and the ability to follow scripts and compliance guidelines are essential. Building rapport with customers and staying calm under pressure can help navigate challenging interactions. Seeking support from supervisors and collaborating with team members can also enhance performance and job satisfaction.
What are the most commonly searched types of Debt Collection Call Center jobs in Indiana? The most popular types of Debt Collection Call Center jobs in Indiana are:
What cities in Indiana are hiring for Temp Debt Collection Call Center jobs? Cities in Indiana with the most Temp Debt Collection Call Center job openings:
Temp Debt Collection Call Center jobs near you
Call Center Representative

Call Center Representative

BCForward

West Lafayette, IN • On-site

$25.36/hr

Temporary

Posted 21 days ago

Job description

BC Forward is Looking for Call Center Representative in West Lafayette, IN 47906


Job Title: Call Center Representative

Location: West Lafayette, IN 47906 (Onsite Only)
Duration: Temp - 4 weeks, potential to extend to 6 weeks
Pay Range: $25.36/hr


Schedule & Engagement Details:

  • Fully onsite. In-person attendance required daily.
  • No weekends. No overtime.
  • Monday through Friday.
  • 4 weeks: 7/6–7/31, with potential extension to 6 weeks: 7/6–8/14.

Job Description

We are seeking a Call Center Representative to join our dynamic team supporting Purdue University Housing. The ideal candidate will have strong experience in customer service and high-volume call handling and a proven ability to deliver clear, accurate, and timely information to students and families.

 

Responsibilities:

  • Answer incoming calls regarding campus housing options, application steps, deadlines, room assignments, move-in logistics, and related services.
  • Provide friendly, professional, and clear information to students and families to ensure a high level of customer satisfaction.
  • Escalate complex issues or unusual circumstances to the Housing team as needed.
  • Maintain up-to-date knowledge of housing policies, processes, key dates, and FAQs.
  • Identify and document recurring concerns to improve resources and communications.
  • Assist with administrative tasks and other duties as assigned.

 

Required Skills & Qualifications:

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Ability to manage high call volumes with accuracy and professionalism.
  • Comfort working with diverse student populations and families.
  • Basic computer skills with ability to learn housing systems and call center software.

 

Preferred Skills:

  • Experience in a call center, customer service, or higher education environment.
  • Familiarity with university housing processes or student services.
  • Bilingual proficiency is a plus, such as Spanish or Mandarin.

 

Working Conditions:

  • Primarily seated work using a computer and headset or phone for extended periods.
  • Onsite presence required each day.

 

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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