Inside Sales Coordinator
Location: San Jose, CA
Openings: 2 Immediate Openings
Schedule: Monday through Friday, Day Shift
Employment Type: Temp to Perm
Compensation: $28 to $32/hr
Position Overview
This Inside Sales Coordinator role supports the sales team by providing outstanding customer service, coordinating order information, processing customer requests, and working closely with dispatch and other departments. This is a professional office environment where employees regularly interact with leadership, including executives and vice presidents. The hiring manager emphasized that there are strong opportunities for career advancement, and many employees continue to grow within the organization.
Key Responsibilities
- Provide excellent customer service to incoming customer calls.
- Process credit applications and customer requests.
- Handle COD reconciliations and customer account updates.
- Resolve customer questions and complaints professionally.
- Work closely with dispatch, sales, and other departments.
- Sort ready mix order tickets and audit ticket times.
- Report discrepancies to the appropriate departments.
- Perform accurate data entry and maintain organized records.
- Provide administrative support to the sales team.
- Perform other duties as assigned.
Ideal Candidate
- Administrative or inside sales support experience.
- Excellent customer service and communication skills.
- Strong computer and accurate data entry skills.
- Comfortable handling a high volume of customer interactions.
- Able to multitask and work collaboratively.
- Experience in ready mix, concrete, construction materials, transportation and dispatch
- Reliable attendance and willingness to work overtime when needed.
Benefits
- Medical, dental, and vision insurance
- Company paid life and short term disability insurance
- Paid vacation, sick time, and holidays
- 401(k) and company funded pension (eligible positions)
- Employee Assistance Program
- Additional voluntary benefits
Company Description
We're a national recruiting and staffing enterprise that blends the resources of the world's largest talent company with the local insights of our independent franchise owners. A pioneer in the staffing industry, we’ve been providing companies with the workforce solutions they need for over 80 years while helping people find jobs and build careers where they can thrive.