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Temp Customer Service Representative ~ Jobs in Decatur, IN

Dauphin

Customer Service Representative/Lead

Decatur, IN

$15.50 - $21/hr

Customer Service Representative/Lead Decatur Diamond, a privately held, US manufacturer of diamond-based, precision cutting tools, is seeking a qualified Customer Service Representative four our

Dauphin

Customer Service Representative/Lead

Decatur, IN · On-site

$15.50 - $21/hr

Customer Service Representative/Lead Decatur Diamond, a privately held, US manufacturer of diamond-based, precision cutting tools, is seeking a qualified Customer Service Representative four our

Dauphin

Customer Service Representative/Lead

Decatur, IN · On-site

$15.50 - $21/hr

Customer Service Representative/Lead Decatur Diamond, a privately held, US manufacturer of diamond-based, precision cutting tools, is seeking a qualified Customer Service Representative four our

Cadrex

Customer Service Representative II

Ossian, IN

$14.75 - $20/hr

Customer Service Representative II Ossian, IN ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will manage routine customer accounts and orders in a high-volume

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All JobsTemp Customer Service Representative ~ JobsTemp Customer Service Representative ~ Jobs in Decatur, IN

Temp Customer Service Representative information

See Decatur, IN salary details

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How much do temp customer service representative ~ jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for temp customer service representative ~ in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temp Customer Service Representative, and why are they important?

To thrive as a Temp Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and a positive attitude help you handle diverse customer interactions and resolve issues efficiently. These skills ensure customer satisfaction, efficient service, and smooth operations in a fast-paced, temporary work environment.

What is a Temp Customer Service Representative?

A Temp Customer Service Representative is a customer service professional hired for a temporary period, often to help cover busy seasons, special projects, or employee absences. Their main responsibility is to assist customers by answering questions, resolving issues, and providing information about products or services. Temporary roles can last from a few weeks to several months, depending on the employer's needs. This position typically requires strong communication skills, basic computer proficiency, and the ability to quickly learn company procedures. Temp customer service representatives may work in person, over the phone, or via online chat and email.

What are some common challenges faced by Temp Customer Service Representatives, and how can they be addressed?

Temp Customer Service Representatives often encounter challenges such as quickly adapting to new company systems, understanding a variety of products or services, and building rapport with customers in a short period. To overcome these, it’s helpful to proactively ask questions during training, take detailed notes, and leverage available resources or team members when unfamiliar situations arise. Maintaining a positive attitude and demonstrating flexibility can also help temp representatives integrate smoothly into the team while delivering excellent customer service.

What is the difference between Temp Customer Service Representative ~ vs Customer Service Associate?

AspectTemp Customer Service Representative ~Customer Service Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic communication skills
Work EnvironmentTemporary assignments in call centers, retail, or office settingsPermanent or long-term positions in retail, call centers, or service industries
Employer UsageUsed by staffing agencies for short-term coverageEmployed directly by companies or as permanent staff
Search/Comparison IntentOften compared for temporary vs permanent roles in customer serviceCompared for career stability and growth opportunities

The Temp Customer Service Representative ~ typically works on short-term assignments with minimal credentials, focusing on providing customer support in various settings. Customer Service Associates usually hold permanent roles with similar skills but offer more stability and potential for advancement. The main difference lies in employment type and duration, with temp roles being temporary and associate roles often permanent.

What are popular job titles related to Temp Customer Service Representative ~ jobs in Decatur, IN? For Temp Customer Service Representative ~ jobs in Decatur, IN, the most frequently searched job titles are:
What job categories do people searching Temp Customer Service Representative ~ jobs in Decatur, IN look for? The top searched job categories for Temp Customer Service Representative ~ jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for Temp Customer Service Representative ~ jobs? Cities near Decatur, IN with the most Temp Customer Service Representative ~ job openings:
Temp Customer Service Representative jobs near you

Customer Service Representative/Lead

Dauphin

Decatur, IN

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Job description

Customer Service Representative/Lead
Decatur Diamond, a privately held, US manufacturer of diamond-based, precision cutting tools,
is seeking a qualified Customer Service Representative four our production facility located in Decatur, Indiana.
Decatur Diamond has a broad offering of diamond-based, industrial cutting tools tools. Our products include, but are not limited to, the Ultra Mill milling cutter and associated diamond-based cartridges, inserts, fixed-pocket brazed tools, CVD coated solid carbide rounds and inserts, as well as very high precision, diamond based-complex rounds, (e.g., automotive reamers, valve seat and guide tools, etc.)
We are seeking a dynamic and experienced Customer Service Representative to join our department. This is a small department with two positions. The person we are seeking will be willing and able to take a lead role within the department. The successful candidate will have the opportunity to earn the position of Customer Service Manager within 12 to 18 months based upon performance. Our customer service department in a fast-paced manufacturing environment.
The hours for this position will be 8:00 AM - 5:00 PM, Monday through Friday.
Key Responsibilities
Customer Relationship Management: Act as the primary escalation point for complex customer issues, maintaining strong relationships with key accounts and ensuring proactive communication regarding order status, delays, and resolutions.
Quote Processing: Work as a liaison between Customer/Outside Sales Department and Engineering initiating RFQs through completion and communicating final quote to Customer/Outside Sales.
Order and Shipping Coordination: Oversee the order entry and processing cycle, coordinating closely with the sales, production, quality, and shipping departments to ensure timely and accurate delivery of products.
Process Improvement: Analyze feedback and data to identify areas for improvement and implement solutions to streamline operations and reduce errors.
Performance Tracking and Reporting: Monitor and report on key performance indicators (KPIs) such as customer satisfaction, on-time delivery, and order accuracy.
Product Knowledge: Ensure the team maintains comprehensive knowledge of the company's product lines, specifications, and industry standards to provide accurate information and technical advice to customers.
Qualifications

  • Ideally will have 3 years of experience in customer service/inside sales, preferably within a manufacturing or industrial environment.
  • Experience, ability and willingness to work across functional departments.
  • Familiarity with Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) systems.
  • Eager to learn, progress and aspire to the Customer Service Manager position.
Skills:
  • Excellent written and verbal communication, interpersonal, and leadership skills.
  • Strong problem-solving, decision-making, and analytical abilities with a data-driven approach to process improvement.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work in a fast-paced environment, multitask, and adapt to shifting priorities.

Benefits:
Decatur Diamond, LLC offers a competitive and comprehensive benefit package, including medical, dental, vision, 401(k)with both base and matching contribution, paid holidays and vacation, long-term and short-term disability and life insurance.

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