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Prn Customer Service Representative Jobs in Decatur, IN

Customer Service Representative

Fort Wayne, IN ยท On-site

$15.75 - $21.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Fort Wayne, IN ยท On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Fort Wayne, IN ยท On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Prn Customer Service Representative information

See Decatur, IN salary details

$9

$18

$25

How much do prn customer service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for prn customer service representative in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PRN Customer Service Representative, and why are they important?

To thrive as a PRN Customer Service Representative, you need excellent communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes healthcare-related databases is often required. Patience, adaptability, and strong interpersonal skills help you effectively handle diverse customer interactions and shifting schedules. These skills ensure timely, effective support and positive experiences, which are crucial for customer satisfaction and organizational success.

What are the unique challenges of working as a PRN Customer Service Representative compared to a full-time role?

As a PRN (pro re nata or 'as needed') Customer Service Representative, you may face unique challenges such as adjusting quickly to varying shifts, adapting to different team members, and staying up-to-date with company procedures despite an irregular schedule. PRN roles often require strong self-motivation and flexibility, as you may be called in during peak times or to cover absences on short notice. However, this position offers valuable experience and networking opportunities, and it can serve as a stepping stone toward more permanent roles within the organization.

What is a PRN Customer Service Representative?

A PRN Customer Service Representative is a customer service professional who works on an 'as needed' or per diem basis, rather than holding a regular full-time or part-time schedule. PRN stands for 'pro re nata,' a Latin term meaning 'as the situation demands.' These representatives typically fill in during busy periods, staff shortages, or special projects, providing support by answering inquiries, resolving issues, and ensuring customer satisfaction. Their flexible work arrangement allows employers to manage fluctuating workloads effectively while offering employees greater schedule flexibility.

What is the difference between Prn Customer Service Representative vs Part-Time Customer Service Representative?

AspectPrn Customer Service RepresentativePart-Time Customer Service Representative
Work ScheduleAs needed, irregular hoursScheduled hours, fewer than full-time
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers, healthcare settings, retailCall centers, retail, healthcare
Employer UsageHealthcare facilities, hospitals, clinicsRetail stores, service providers, healthcare

Prn Customer Service Representatives work on an as-needed basis with irregular hours, often in healthcare or customer service settings, requiring similar credentials as part-time roles. Part-Time Customer Service Representatives have scheduled hours but fewer than full-time, working in various industries. Both roles focus on customer interaction but differ mainly in scheduling flexibility and work hours.

What are popular job titles related to Prn Customer Service Representative jobs in Decatur, IN? For Prn Customer Service Representative jobs in Decatur, IN, the most frequently searched job titles are:
What job categories do people searching Prn Customer Service Representative jobs in Decatur, IN look for? The top searched job categories for Prn Customer Service Representative jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for Prn Customer Service Representative jobs? Cities near Decatur, IN with the most Prn Customer Service Representative job openings:
Infographic showing various Prn Customer Service Representative job openings in Decatur, IN as of May 2026, with employment types broken down into 42% Full Time, 52% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,723 per year, or $18.1 per hour.

Customer Service Representative (CSR)

LB Capital Inc.

Fort Wayne, IN โ€ข On-site

$14.75 - $20/hr

Other

Posted 28 days ago


Job description

Position: Inside Sales Representative - ServiceTitan Expert
Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.
Requirements:
  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!