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Temp Csr Jobs in Rochester, NY (NOW HIRING)

South Towne Veterinary Hospital

CSR

Rochester, NY · On-site

$16 - $17.50/hr

Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...

U-Haul

Customer Service Representative

Rochester, NY

$15.75 - $21.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Gates, NY

$16 - $18/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Rochester, NY

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Rochester, NY

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Uhaul

Customer Service Rep

Victor, NY

$15.25 - $20.75/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

U-Haul

Customer Service Representative

Rochester, NY

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Rochester, NY

$11.41 - $13.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Pacer Group

Customer Service Representative

Rochester, NY · On-site

$15.75 - $21.50/hr

Customer Service Representative Location: Rochester, NY 14626 (Onsite, 5 days/week) Duration : 1 year Schedule: Monday - Friday, multiple shifts available between 8:30 AM - 6:30 PM Position Overview ...

U-Haul

Customer Service Representative

Rochester, NY

$11.41 - $13.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

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Temp Csr information

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How much do temp csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for temp csr in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temp CSR, and why are they important?

To thrive as a Temp Customer Service Representative (CSR), you need strong verbal and written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer interactions. These competencies enable Temp CSRs to provide efficient support, resolve issues quickly, and contribute to positive customer experiences.

What are some common challenges faced by Temp CSRs, and how can they be addressed?

Temp Customer Service Representatives (CSRs) often face challenges such as quickly adapting to new systems, processes, and team cultures within a limited timeframe. They may also need to handle high call volumes or customer inquiries without the benefit of long-term familiarity with company policies. To overcome these challenges, it's helpful to proactively ask questions during training, take detailed notes, and seek feedback from supervisors or more experienced team members. Building rapport with colleagues can also facilitate a smoother transition and support effective collaboration.

What are Temp CSRs?

Temp CSRs, or Temporary Customer Service Representatives, are professionals hired on a short-term basis to assist companies with customer inquiries, complaints, and support needs. They often work during busy periods, such as holidays or major company campaigns, to help manage increased customer demand. Temp CSRs perform many of the same duties as permanent staff, including answering calls, responding to emails, and resolving customer issues. Their contracts typically last from a few weeks to several months, depending on the employer's needs.

What is the difference between Temp Csr vs Customer Service Representative?

AspectTemp CsrCustomer Service Representative
CredentialsTypically no formal degree required; on-the-job trainingHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentTemporary, often in call centers or retail settingsPermanent or long-term in customer service departments
Employer & Industry UsageUsed across retail, telecom, and service industries for short-term staffingCommon in various industries for ongoing customer support roles
Search & Comparison IntentOften searched for temporary roles or staffing optionsTypically searched for full-time or permanent customer service jobs

The main difference between a Temp Csr and a Customer Service Representative is the employment duration and job stability. Temp Csr roles are temporary, often used for short-term staffing needs, while Customer Service Representatives usually hold permanent positions with ongoing responsibilities. Both roles require strong communication skills, but the Temp Csr is more flexible and short-term focused.

What are the most commonly searched types of Csr jobs in Rochester, NY? The most popular types of Csr jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Temp Csr jobs? Cities near Rochester, NY with the most Temp Csr job openings:
Temp Csr jobs near you
Customer Service Representative

Customer Service Representative

Kelly Services

West Henrietta, NY • Hybrid

$18.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Finding a Hybrid job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Customer Service Representative (Call Center) to work at a premier client in Henrietta, NY 14586.
Pay rate and Shift:
  • Job Duration: 2+ Months (Temp to Hire)
  • Shift: 8:00 AM - 5:00 PM (Training) | 7:00 AM – 8:00 PM (Post Training)
  • During Training: (4 days in office, 1 day remote)
  • Post training Schedule: (4 days remote, 1 day in office)
  • Based on performance during training)
  • Pay Rate: ($18.50/hr. to $19.50/hr.) - Based on experience
Job Summary:
  • We are seeking a customer-focused and detail-oriented Customer Service Representative to support high-volume customer interactions across multiple communication channels. The ideal candidate will have strong call center experience, the ability to manage multiple tasks efficiently, and a proven track record of meeting performance metrics in a fast-paced environment.
  • This is a high-volume, performance-driven call center role requiring strict schedule adherence and reliability.
  • This is a temp-to-hire opportunity with potential for full-time conversion based on performance and attendance.
Key Responsibilities:
  • Handle inbound and outbound customer interactions via phone, email, and chat
  • Resolve customer inquiries, issues, and escalations in a timely and professional manner
  • Utilize internal systems and tools to research, document, and resolve customer concerns
  • Maintain accurate records of customer interactions and transactions
  • Meet and exceed key performance metrics (KPIs), including:
  • Average Handle Time (AHT)
  • Customer Satisfaction (CSAT/NPS)
  • Call Quality & Attendance
  • Follow established procedures, scripts, and compliance guidelines
  • Collaborate with internal teams to resolve complex customer issues
  • Prioritize workload effectively while handling highvolume requests across multiple channels
Qualifications and Experience:
  • Minimum 2+ years of customer service experience (call center, retail, hospitality, or similar)
  • At least 1+ year of call center experience preferred
  • Minimum 1 year tenure in each of the last 3 roles (mandatory)
  • Proven ability to meet or exceed KPIs/metrics
  • Strong communication skills (verbal & written)
  • Ability to multitask and manage time effectively
  • Comfortable working in a fast-paced, high-volume environment
  • Must be located within commutable distance to the site
  • Must be flexible to work rotational shifts, including evenings and weekends based on business needs
  • Comfortable working under a strict attendance and performance policy
Technical Skills:
  • Experience with customer service technologies, such as:
  • MS Office (Word, Excel, Outlook)
  • CRM tools (Salesforce, Zoho, Freshdesk, etc.)
  • Call center platforms (Avaya, Genesys, Five9, Cisco Finesse, etc.)
  • Ability to quickly learn new systems and tools
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work
out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work.
Apply to be a Customer Service Representative (Call Center) today!
#P3
#CB
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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