About PlanITROI
Since 2001, PlanITROI has been a global leader in Reverse Logistics, IT Asset Disposition, Asset Recovery, Repair, Refurbishment, and Lifecycle Services for OEMs, retailers, enterprises, educational institutions, and businesses of all sizes.
Today, we are building something bigger: the world’s greatest Repair and Refurbishment company for ITAD and Lifecycle Services. At the heart of that mission is our Center of Excellence in Youngsville, North Carolina, where returned, retired, and idle IT devices are transformed into high-quality, re-certified, affordable technology solutions. The work we do gives computers, laptops, tablets, and other devices a second life and gives businesses, students, families, and communities greater access to the technology they need.
Our clients trust us to protect their data, recover value from their retired assets, meet the highest standards of compliance, and support the circular economy. But our mission goes beyond processing equipment. We are building a future-ready operation powered by quality, accountability, innovation, automation, training, and people who take pride in doing meaningful work.
At PlanITROI, a retired device is not the end of the story. It can become someone else’s opportunity.
We are looking for teammates who want to be part of building that future.
Position Overview:
PlanITROI is seeking a reliable, detail-oriented Computer Audit Technician to join our growing Center of Excellence production team in Youngsville, NC. This role is an important part of our mission to build the world’s greatest repair and refurbishment operation. As a Computer Audit Technician, you help ensure that laptops, desktops, notebooks, tablets, and other IT devices are properly tested, secured, and prepared for their next life with a customer, student, family, business, or organization that relies on affordable technology.
This is more than a technical role. It is a data integrity role, a security role, and a mission-critical step in PlanITROI’s Lifecycle Services process. Every device you handle represents our commitment to data security, operational excellence, environmental responsibility, and delivering high-quality, reliable computing solutions that expand access to technology.
The ideal candidate is dependable, detail-focused, and technically curious, with a strong commitment to accuracy and process adherence. You thrive in a fast-paced, goal-driven environment, take pride in following procedures for data wiping, data sanitation, and hardware testing, and are motivated to identify and resolve issues to ensure quality standards are met. You want to be part of a team that is building the future of ITAD, refurbishment, and affordable technology. This is a Temp-to-Perm role with a 90-day conversion opportunity.
Days/Hours: Monday-Friday, 7:30 AM- 4:00 PM
Rate based upon experience: $15.00 - $17.00 per hour
Primary Responsibilities:
- Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards.
- Use diagnostic software to identify defective equipment and order parts if cost-effective for repair.
- Upgrade, configure, and test computer hardware and peripherals.
- Collaborate with the Production Team to drive projects to completion and ensure smooth operations.
- Accurately record configuration details, audit results, and cosmetic information in the production database.
- Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs.
- Ensure proper placement of inventory, both physically and within the system.
- Contribute to the organization and upkeep of the technical facility.
- Other tasks may be assigned to support the team and company goals.
Requirements & Experience:
- Relevant education, training, or hands-on experience in information technology, computer auditing, or computer repair.
- A+ certification is a plus.
- Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities.
- Strong ability to diagnose and troubleshoot various IT issues.
- Experience in configuring, maintaining, and upgrading PC workstations and peripherals.
- Ability to clearly explain technical and non-technical concepts both verbally and in writing.
- Experience working in Microsoft Excel.
- Exceptional attention to detail and accuracy.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Ability to lift up to 50 lbs and stand/walk for extended periods.
PlanITROI Core Values
- Driven & Confident
- Think Win/Win Always
- Own IT/Solve IT
- Personal Growth Leads to Professional Growth
- Innovate & Revolutionize the Future
- Proud to be Part of the PlanITROI Team
The expected salary for this position is $15.00- $17.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Visit our websites for more information:
PlanITROI.com | NextraTech.com | BuyRefurbished.com