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Telus Customer Service Jobs in Kansas (NOW HIRING)

Guest Service Agent

Olathe, KS · On-site

$14.50 - $18.25/hr

Previous customer service experience or equivalent training required. Knowledge of PMS systems ... TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter ...

Guest Service Agent

Olathe, KS · On-site

$14.50 - $18.25/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Guest Service Agent

Olathe, KS · On-site

$14.50 - $18.25/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Are you an experienced retail leader who cares about people, takes pride in great customer service ... TELUS Health, our Employee Assistance Programme There's lots more in our rewards and benefits ...

Pharmacist

Holton, KS · On-site

$51 - $61.25/hr

Delivering NHS, locally commissioned, and private services using both in-store and digital tools ... Experience leading patient and customer care within a pharmacy setting * Passion for delivering ...

Pharmacist

Holton, KS

$51 - $61.25/hr

Delivering NHS, locally commissioned, and private services using both in-store and digital tools ... Experience leading patient and customer care within a pharmacy setting * Passion for delivering ...

Telus Customer Service information

See Kansas salary details

$8

$16

$24

How much do telus customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for telus customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for Telus Customer Service?

To thrive as a Telus Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer literacy is typically required. Empathy, patience, and the ability to remain calm under pressure are key soft skills that set top performers apart. These competencies are essential for delivering excellent customer experiences and efficiently resolving customer inquiries in a fast-paced environment.

What does a Telus Customer Service representative do?

A typical day as a Telus Customer Service representative involves answering customer inquiries via phone, email, or chat, resolving billing or technical issues, and documenting interactions in the system. You will work with a collaborative team environment where ongoing coaching and feedback are common to help you improve your skills. Representatives may also be required to identify opportunities for service upgrades or cross-selling when appropriate. The role is dynamic and requires flexibility to handle a range of customer concerns quickly and professionally, making every day different and engaging.

What is a Telus Customer Service?

A Telus Customer Service job involves assisting customers with their inquiries, resolving issues, and providing support for Telus products and services. Representatives communicate via phone, chat, or email to ensure customer satisfaction. The role requires strong problem-solving skills, patience, and effective communication. Employees may also handle billing inquiries, technical support, and service upgrades. Training is provided to help agents deliver high-quality customer support.

What are the most commonly searched types of Telus Customer Service jobs in Kansas? The most popular types of Telus Customer Service jobs in Kansas are:
What are popular job titles related to Telus Customer Service jobs in Kansas? For Telus Customer Service jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Telus Customer Service jobs in Kansas look for? The top searched job categories for Telus Customer Service jobs in Kansas are:
Infographic showing various Telus Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

$14.50 - $18.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Immediately greet guests and offer to assist with their needs.

Register and assign guests to hotel rooms.

Establish methods of payment and verify credit.

Make and confirm reservations.

Compute bills, collect payments, and make change for guests.

Transmit and receive messages, using telephones or the PMS system.

Respond to guest requests in a timely manner.

Receive and resolve guest complaints, elevating to supervisor if necessary.

Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.

Perform bookkeeping activities, such as balancing accounts and conducting audits.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

High School diploma or equivalent preferred.

Previous customer service experience or equivalent training required.

Knowledge of PMS systems preferred.

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 access to TELUS Health, a confidential work-life resource.

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

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