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Telus Customer Account Manager Jobs (NOW HIRING)

Customer Account Manager

Garner, NC · On-site

$60K - $75K/yr

Shift: 8am-5pm Pay Range: up to $75k Job Summary The Customer Account Manager serves as a trusted advisor to assigned clients, supporting their success through strong relationship management and ...

One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Customer Account Manager is responsible for driving ...

As a Customer Account Manager , you'll partner with senior finance, accounting, and IT leaders, guiding them through their ongoing digital transformation journey while expanding their use of Versapay ...

We are seeking a Key Account Manager to manage and grow relationships with high-profile, strategic customers. This position will be responsible for maximizing the value of customer partnerships ...

One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Customer Account Manager is responsible for driving ...

About The Opportunity We are looking for a Customer Account Manager who thrives in a fast‑paced environment and is passionate about delivering exceptional service. In this role, you'll partner ...

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Customer Account Manager

Greensboro, NC · On-site

$20/hr (+ commission)

Serve as the primary contact for multiple customer accounts, handling their day-to-day requests via ... Simultaneously manage multiple projects, prioritizing customer requests effectively and efficiently.

Bev-Hub, one of the fastest growing co-packers in the Midwest, is seeking a Customer Account Manager who will serve as the primary connection between our customers and our operations team. This ...

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Telus Customer Account Manager information

See salary details

$26K

$47.3K

$75K

How much do telus customer account manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for telus customer account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Telus Customer Account Manager jobs?

For Telus Customer Account Manager jobs, the most frequently searched job titles are:

Customer Account Manager

Garner, NC • On-site

$60K - $75K/yr

Full-time

Re-posted 10 days ago


Job description

Shift: 8am-5pm
Pay Range: up to $75k
Job Description
Job Summary
The Customer Account Manager serves as a trusted advisor to assigned clients, supporting their success through strong relationship management and operational execution. This role acts as the primary liaison between key customers and internal teams, ensuring overall satisfaction, on-time delivery, and high-quality service.
Key Responsibilities
  • Build and maintain strong relationships with key client accounts, serving as their primary point of contact
  • Address and resolve client concerns, complaints, and service issues in a timely manner
  • Identify opportunities to grow and expand existing customer accounts
  • Coordinate with internal teams including Production, QA, Scheduling, and Finance to meet client needs
  • Communicate effectively with all stakeholders to ensure alignment and execution
  • Maintain a strong understanding of company products, services, and industry trends
  • Track and manage key performance indicators (KPIs) that impact client success
  • Create and maintain accurate reporting, forecasts, and account updates
  • Ensure product quality, on-time delivery, accurate costing, and invoicing
  • Support client retention efforts and minimize churn
  • Participate in and/or lead regular client meetings (weekly, monthly, quarterly)
  • Stay responsive to evolving customer goals and business needs
  • Utilize market data and internal resources to proactively support client growth
Core Competencies
  • Communication: Strong verbal and written communication skills with the ability to interact professionally with clients and internal teams
  • Customer Focus: Ability to build trust, act as a business partner, and deliver an exceptional customer experience
  • Teamwork & Collaboration: Works cross-functionally to support team and organizational success
  • Change Management: Comfortable adapting to change and identifying opportunities for improvement
  • Initiative: Self-starter who takes ownership of tasks and drives results independently
  • Adaptability & Multitasking: Strong organizational skills with the ability to manage multiple accounts and priorities
  • Problem Solving: Solution-oriented mindset with a focus on root cause analysis and continuous improvement
Qualifications
  • 3-5+ years of experience in Customer Service and/or Sales, preferably within a manufacturing environment
  • Strong understanding of customer relationship management and account support
  • Ability to manage multiple priorities and meet strict deadlines
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong attention to detail and organizational skills
  • Ability to create professional reports, correspondence, and documentation
  • Strong interpersonal and communication skills in a corporate environment

$60,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.