| Aspect | Teller Manager | Teller |
|---|
| Responsibilities | Supervises tellers, manages customer service, handles escalations | Performs basic banking transactions, assists customers at the teller window |
| Required Credentials | High school diploma; experience in banking; leadership skills | High school diploma; cash handling experience |
| Work Environment | Bank branch, supervisory setting | Bank branch, customer service role |
The main difference between a Teller Manager and a Teller is that the Teller Manager oversees tellers and manages customer service operations, while Tellers focus on processing transactions and assisting customers directly. The Teller Manager role involves supervisory duties and leadership, whereas Tellers perform the core banking transactions.