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Teller Associate Jobs in Delaware (NOW HIRING)

NC SECU

Purpose The MSS Associate Member Services Representative performs routine member service through ... MARGO Teller * Payroll Deduction * Relationship Manager * We Are SECU! * Comply with all Credit ...

NC SECU

Purpose The MSS Associate Member Services Representative performs routine member service through ... MARGO Teller * Payroll Deduction * Relationship Manager * We Are SECU! * Comply with all Credit ...

WSFS Bank

Floating Assistant Branch Manager II

Newark, DE · On-site

$48K - $79K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Must possess a strong knowledge of teller operations and processing. * Strong verbal and written ...

Wsfsbank

Floating Assistant Branch Manager II

Newark, DE · On-site

$48K - $79K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Must possess a strong knowledge of teller operations and processing. * Strong verbal and written ...

WSFS Bank

Floating Assistant Branch Manager II

Newark, DE · On-site

$48K - $79K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Must possess a strong knowledge of teller operations and processing. * Strong verbal and written ...

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Teller Associate information

What is a teller associate?

Teller Associates are frontline bank employees responsible for assisting customers with their financial transactions, such as deposits, withdrawals, and payments. They verify customer identification, handle cash, process checks, and answer questions about bank products and services. Teller Associates play a key role in maintaining accurate records and ensuring security procedures are followed during all transactions. Their customer service skills help create a positive experience for clients visiting the bank.

What are the key skills and qualifications needed to thrive as a teller associate, and why are they important?

To thrive as a Teller Associate, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and basic financial regulations is typically required. Exceptional customer service, clear communication, and integrity are standout soft skills in this role. These abilities ensure efficient, secure transactions and positive client interactions, which are vital for maintaining trust and operational success in a financial institution.

What are some common challenges faced by teller associates during busy periods, and how can they be managed?

During peak hours or at month-end, Teller Associates often experience high customer traffic, which can lead to long lines and the need to process transactions quickly and accurately. Managing stress, maintaining attention to detail, and delivering excellent customer service are key challenges during these times. Successful Tellers use strong organizational skills, effective communication, and teamwork to ensure smooth workflow and minimize errors. Proactively preparing for busy periods and seeking support from colleagues or supervisors can also help manage workload and maintain service quality.

What is the difference between Teller Associate vs Customer Service Representative?

AspectTeller AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; cash handling experienceHigh school diploma or equivalent; communication skills
Work EnvironmentBank branches, retail bankingBank branches, call centers, retail settings
Employer & IndustryFinancial institutions, retail bankingFinancial institutions, retail banking
Common Search & ComparisonYesYes

While both roles involve customer interaction in banking environments, a Teller Associate primarily handles cash transactions and account deposits, whereas a Customer Service Representative may handle a broader range of client inquiries, account issues, and product explanations. Both roles require strong communication skills and are essential in retail banking settings.

Can you work as a teller associate with no experience?

Teller associates often do not need prior experience, as many banks provide on-the-job training to teach basic banking procedures, customer service skills, and the use of cash handling tools. Employers typically look for strong communication skills, attention to detail, and a professional attitude, making entry-level positions accessible to candidates without previous experience.

What are the most commonly searched types of Teller jobs in Delaware?

The most popular types of Teller jobs in Delaware are:

What are popular job titles related to Teller Associate jobs in Delaware?

For Teller Associate jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Teller Associate jobs in Delaware look for?

The top searched job categories for Teller Associate jobs in Delaware are:

What cities in Delaware are hiring for Teller Associate jobs?

Cities in Delaware with the most Teller Associate job openings:

Teller Associate jobs near you
Infographic showing various Teller Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Floating Universal Associate I (Teller/New Accounts)

Wilmington, DE • On-site

First Citizens Community Bank
See more jobs at First Citizens Community Bankexternal

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

First Citizens Community Bank rating

3.8

Company rating: 3.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description

  • Provide timely and courteous customer service.
  • Process customer transactions in a professional, accurate, and efficient manner.
  • Exemplify FCCB's standard of delivering exceptional customer service every time.
  • Assess customer's financial needs and suggest Bank services and products.
  • Actively participate in and promote the Bank's sales culture and referral programs.
  • Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
  • Follow proper procedures and complete tasks in compliance with banking regulations.
  • Identify customer needs and develop solutions to exceed customer goals and expectations.
  • Constructively interact with co-workers.

There are four levels within the Universal Associate role. The Universal Associate I (Teller/New Accounts):

  • Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above.
  • Opens and maintains deposit accounts for consumers and businesses.
  • Completes all necessary maintenance on customer accounts.

HOURS will average approximately 38-40 per week and will include working some Saturday mornings. Will fill in for vacations and will work in other offices as needed. This position is budgeted for 2,080 hours per year. 


TRAVEL: Must be able to travel between office locations to provide staffing coverage. 

Requirements

  • Ability to use Microsoft Office Suite and related program software.
  • Ability to quickly learn position-related software.
  • Ability to effectively use general office equipment.
  • One year customer service and cash handling experience.
  • High school diploma or equivalent educational experience. (preferred)
  • Bilingual (Spanish) - a plus.


BENEFITS: Comprehensive benefit package to include:

  • Health, dental, and vision benefits
  • 401k w/ company match
  • Paid time off; paid holidays
  • Group and voluntary life insurance and disability insurance
  • Aflac supplemental plans
  • Employee Assistance Program



Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.


First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

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