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Teleservice Representative Jobs (NOW HIRING)

Alphapointe

General Openings

Kansas City, MO · On-site

Contract Services such as teleservices representatives within our Call Center operations at multiple locations, and Office Supply Store operations at Little Rock, Arkansas, Air Force Base and Fort ...

Alphapointe

General Openings

Kansas City, MO · On-site

Contract Services such as teleservices representatives within our Call Center operations at multiple locations, and Office Supply Store operations at Little Rock, Arkansas, Air Force Base and Fort ...

Wind Creek Hospitality

Teleservices Agent

Atmore, AL

$10.25 - $13.75/hr

The Teleservices agent represents the company positively by providing a warm greeting, maintaining a positive upbeat tone throughout all calls and checking for satisfaction before ending each call.

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Teleservice Representative information

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$24.5K

$44.2K

$77K

How much do teleservice representative jobs pay per year?

As of Jun 8, 2026, the average yearly pay for teleservice representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Teleservice Representative job?

A Teleservice Representative is responsible for handling inbound and outbound customer calls, providing information, resolving issues, and assisting with products or services. They act as the first point of contact between a company and its customers, ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Teleservice Representative position, and why are they important?

To thrive as a Teleservice Representative, you need strong verbal communication, customer service expertise, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and data entry tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure distinguish top performers in this role. These competencies are crucial for efficiently resolving customer inquiries, fostering positive client experiences, and meeting organizational service goals.

What does a typical day look like for a Teleservice Representative?

As a Teleservice Representative, you can expect to spend most of your day handling incoming and outgoing calls, assisting customers with inquiries, troubleshooting issues, and updating account information in company databases. You may also collaborate with colleagues and supervisors to resolve complex cases or escalate concerns when necessary. The work environment is often structured, with set schedules and regular performance metrics to track your progress. This role offers valuable experience in customer relations and communications, which can lead to further career growth within customer service or other departments.

What are the most commonly searched types of Teleservice Representative jobs? The most popular types of Teleservice Representative jobs are:
What states have the most Teleservice Representative jobs? States with the most job openings for Teleservice Representative jobs include:
What job categories do people searching Teleservice Representative jobs look for? The top searched job categories for Teleservice Representative jobs are:
Teleservice Representative jobs near you
Infographic showing various Teleservice Representative job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Teleservice Representative

MINI of Universal City

North Hollywood, CA • On-site

$17.87/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Teleservice Representative - MINI of Universal City

MINI of Universal City is seeking a motivated and customer-focused Teleservice Representative to join our MINI Service team. In this role, you will be the first point of contact for customers, assisting with service scheduling, follow-ups, and ensuring an exceptional service experience that reflects the premium standards of the MINI brands.

Key Responsibilities:

  • Handle inbound and outbound calls for service appointments and follow-ups
  • Schedule, confirm, and reschedule service appointments efficiently
  • Communicate recommended services and maintenance reminders to customers
  • Follow up on missed appointments (no-shows) and declined services
  • Maintain accurate customer records in the system
  • Coordinate with service advisors and technicians to ensure smooth workflow
  • Deliver a high level of customer satisfaction with every interaction

Qualifications:

  • Previous experience in a call center, customer service, or automotive dealership preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage high call volumes
  • Basic computer proficiency (CRM or scheduling systems a plus)
  • Professional, positive, and team-oriented attitude

What We Offer:

  • Competitive pay: $17.87 + bonuses
  • Full benefits: Health, Vision, Dental, 401(k), PTO
  • Opportunities for growth within the MINI organization
  • Supportive team environment

Why Join MINI of Universal City?

At MINI of Universal City, we believe in developing our team from within. We provide the training, tools, and support you need to build a long-term career in the automotive industry. If you’re ready to grow your skills and take the next step, we encourage you to apply today.