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Teleservice Representative information

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$24.5K

$44.2K

$77K

How much do teleservice representative jobs pay per year?

As of Jun 9, 2026, the average yearly pay for teleservice representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Teleservice Representative job?

A Teleservice Representative is responsible for handling inbound and outbound customer calls, providing information, resolving issues, and assisting with products or services. They act as the first point of contact between a company and its customers, ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Teleservice Representative position, and why are they important?

To thrive as a Teleservice Representative, you need strong verbal communication, customer service expertise, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and data entry tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure distinguish top performers in this role. These competencies are crucial for efficiently resolving customer inquiries, fostering positive client experiences, and meeting organizational service goals.

What does a typical day look like for a Teleservice Representative?

As a Teleservice Representative, you can expect to spend most of your day handling incoming and outgoing calls, assisting customers with inquiries, troubleshooting issues, and updating account information in company databases. You may also collaborate with colleagues and supervisors to resolve complex cases or escalate concerns when necessary. The work environment is often structured, with set schedules and regular performance metrics to track your progress. This role offers valuable experience in customer relations and communications, which can lead to further career growth within customer service or other departments.

What are the most commonly searched types of Teleservice Representative jobs? The most popular types of Teleservice Representative jobs are:
What states have the most Teleservice Representative jobs? States with the most job openings for Teleservice Representative jobs include:
What job categories do people searching Teleservice Representative jobs look for? The top searched job categories for Teleservice Representative jobs are:
Teleservice Representative jobs near you
Infographic showing various Teleservice Representative job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Spanish Bilingual Support Representative - Independent Contractor

Spanish Bilingual Support Representative - Independent Contractor

Liveops

Oklahoma City, OK • Remote

$10.25 - $11.50/hr

Contractor

Posted 11 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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