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Telephony Jobs in Indiana (NOW HIRING)

This role ensures optimal performance, scalability, and reliability of Eskenazi Health's telephony infrastructure. Essential Functions and Responsibilities * * Configure, manage, and optimize Cisco ...

INBOUND SPECIALIST

Indianapolis, IN · On-site

$23 - $27/hr

Uses telephony to determine customer replacement HVAC/R parts, according to inspection and/or verbal description * Uses computer, catalog, or any other resources to meet or exceed customer need

INBOUND SPECIALIST

Indianapolis, IN · On-site

$23 - $27/hr

Uses telephony to determine customer replacement HVAC/R parts, according to inspection and/or verbal description * Uses computer, catalog, or any other resources to meet or exceed customer need

INBOUND SPECIALIST

Indianapolis, IN · On-site

$23 - $27/hr

Uses telephony to determine customer replacement HVAC/R parts, according to inspection and/or verbal description * Uses computer, catalog, or any other resources to meet or exceed customer need

INBOUND SPECIALIST

Indianapolis, IN · On-site

$23 - $27/hr

Uses telephony to determine customer replacement HVAC/R parts, according to inspection and/or verbal description * Uses computer, catalog, or any other resources to meet or exceed customer need

Qualifications: - Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, SonicWall CSSA, Cisco CCNA, or VMware VCP. - Interpersonal skills: such as telephony skills, communication ...

Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. In this position you will exceed customer expectations by performing extraordinary customer ...

Field Service Technician

Whitestown, IN · On-site

$22.62 - $33.94/hr

Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. This position exceeds customer expectations by performing extraordinary customer service ...

... telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications preferred. Cisco and Microsoft certifications desirable. 4. Ability to install a project from ...

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Telephony information

See Indiana salary details

$20K

$93.4K

$138.5K

How much do telephony jobs pay per year?

As of Jun 11, 2026, the average yearly pay for telephony in Indiana is $93,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $117,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In telephony-related roles, high-paying positions such as sales managers or technical sales engineers can earn $10,000 or more monthly, often requiring strong communication skills, industry experience, and certifications rather than a formal degree. These roles typically involve managing client accounts, troubleshooting technical issues, or selling complex products, with compensation often based on performance and commissions.

How can I make 2000 a week working from home?

A telephony professional can potentially earn $2,000 a week by handling high-volume inbound or outbound calls, providing technical support, or sales services, often requiring strong communication skills and experience. Achieving this income level may involve working full-time, specializing in high-demand areas, or earning commissions and bonuses through performance. Certifications in relevant tools or platforms can also enhance earning potential.

What are the key skills and qualifications needed to thrive in the Telephony position, and why are they important?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in Telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

How to make $1000 a week remote?

Telephony jobs such as customer service or sales roles can pay $1000 or more weekly when working full-time, especially with commission or performance-based incentives. Success depends on experience, skills, and the volume of calls handled, often requiring strong communication skills and familiarity with call center software. Increasing earnings may involve taking on multiple shifts or advanced roles with higher pay rates.

Why is Gen Z struggling to find jobs?

Gen Z faces challenges in finding telephony jobs due to high competition, limited entry-level positions, and a preference for digital communication skills. Many employers seek candidates with experience in customer service, technical proficiency, and certifications, which can be difficult for younger job seekers to quickly acquire.

What is a Telephony job?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are the most commonly searched types of Telephony jobs in Indiana? The most popular types of Telephony jobs in Indiana are:
What are popular job titles related to Telephony jobs in Indiana? For Telephony jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Telephony jobs in Indiana look for? The top searched job categories for Telephony jobs in Indiana are:
Infographic showing various Telephony job openings in Indiana as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $93,422 per year, or $44.9 per hour.
Telecom Engineer

Full-time

Posted 24 days ago


Job description

Division:Eskenazi Health
Sub-Division: Hospital
Req ID: 25937
Schedule: Full Time
Shift: Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Exempt
Job Role Summary
The Telecom Engineer is responsible for designing, implementing, and maintaining enterprise voice and unified communications systems with a strong focus on Cisco Unified Communications Manager (CUCM), Call Center Solutions (UCCE), Interactive Voice Response (IVR) solutions, Cisco Unified Border Element (CUBE) routers, and surrounding tertiary systems. This role ensures optimal performance, scalability, and reliability of Eskenazi Health's telephony infrastructure.
Essential Functions and Responsibilities
    • Configure, manage, and optimize Cisco Call Manager clusters, CUBE routers, and voice gateways.
    • Maintain and enhance IVR systems and call flow logic.
    • Integrate voice systems with external applications, PSTN, and SIP providers.
    • Perform root-cause analysis and resolve complex voice and signaling issues.
    • Manage system upgrades, patches, and migrations with minimal downtime.
    • Monitor voice network performance and capacity, implementing improvements as needed.
    • Provide Tier 2 support and collaborate with fellow telecom staff.
    • Collaborate with network, security, and application teams to ensure unified communications stability and compliance.

    Core Skills and Technologies:
    • Cisco Unified Communications Manager (CUCM)
    • Cisco Unified Border Element (CUBE) and voice gateways (ISR/ASR series)
    • IVR/Contact Center platforms (e.g., Cisco UCCE or similar)
    • SIP, H.323, MGCP, and call routing protocols
    • Troubleshooting tools: RTMT, Wireshark, and Cisco CLI
    • Experience with CUCM upgrades, dial plans, and cluster management

Job Requirements
  • Bachelor's degree in Computer Science or related field, or a minimum of five years varied/related experience in a hospital or large institution data processing environment may be accepted in lieu of educational requirements
  • The ideal candidate will possess practical technical experience in Cisco voice technologies, SIP trunking, call routing, and VoIP integration, as well as hands-on experience with voice gateways, call recording systems, and contact center platforms.

Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care - Center of Excellence in Women's Health, just to name a few.