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Telephony Jobs in Indiana (NOW HIRING)

Dow Jones

System Support Specialist

Lagrange, IN

Troubleshoot and repair electronic and electromechanical components across the pressroom, mailroom, and building equipment, including network systems, PLCs, telephony, and automated remote controls.

Sprinklr

This role combines strategic thought leadership, operational excellence, and end-to-end product ownership across a comprehensive portfolio spanning CCaaS, Telephony, Workforce Management, Community ...

TDS Telecom

Field Service Technician III

Whitestown, IN

$27.62 - $41.42/hr

Services include but are not limited to Telephony, Video/CATV/DBS, Internet, and/or high speed networks. The Field Service Technician III has direct, face-to-face contact with our customers and is ...

Career Search

Installation Tech IV

Indianapolis, IN

$19.75 - $26.25/hr

Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise. Ability to think critically and problem solve. Must be able to handle ...

TDS Telecom

Field Service Technician III

Clayton, IN · On-site

$27.62 - $41.42/hr

Services include but are not limited to Telephony, Video/CATV/DBS, Internet, and/or high speed networks. The Field Service Technician III has direct, face-to-face contact with our customers and is ...

TDS Telecom

Field Service Technician III

Pittsboro, IN · On-site

$27.62 - $41.42/hr

Services include but are not limited to Telephony, Video/CATV/DBS, Internet, and/or high speed networks. The Field Service Technician III has direct, face-to-face contact with our customers and is ...

Quantum Sky

Telephony services IAW AFTO 00-33A-1108.Manage IP scopes, including controlling of IP assignments with established IP space. Track using database and proper change management practices. (Especially ...

TrueNet Communications

Installation Tech IV

South Bend, IN · On-site

$20.25 - $27/hr

Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise. * Ability to think critically and problem solve. * Must be able to ...

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Telephony information

See Indiana salary details

$20K

$93.4K

$138.5K

How much do telephony jobs pay per year?

As of Aug 16, 2026, the average yearly pay for telephony in Indiana is $93,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $117,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the telephony position?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What is a telephony?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are the most commonly searched types of Telephony jobs in Indiana?

The most popular types of Telephony jobs in Indiana are:

What are popular job titles related to Telephony jobs in Indiana?

For Telephony jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Telephony jobs in Indiana look for?

The top searched job categories for Telephony jobs in Indiana are:

Telephony jobs near you
Infographic showing various Telephony job openings in Indiana as of August 2026, with employment types broken down into 87% Full Time, 5% Part Time, and 8% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $93,422 per year, or $44.9 per hour.

Retail Account Manager (RAM) - NRS & Retail Services

IDT

Fort Wayne, IN

$31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

About the Opportunity:

IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route-you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.

This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role, you will:
  • Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
  • Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
  • Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
  • Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
  • Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
  • Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
  • Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
  • Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
  • Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
  • Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
  • Competitive Base Salary + uncapped commission structure.
  • Comprehensive mileage and gas reimbursement program.
  • Paid on-the-job training on both NRS tech products and IDT telecom services.
  • Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
$31,200 - $31,200 a year

Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world.

IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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