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Telephonic Case Manager Jobs in Springfield, VA (NOW HIRING)

Vivian Health

RN Case Manager in Herndon, VA

Herndon, VA · On-site

$60K - $129K/yr

This is a field-based role that blends in-person visits with telephonic outreach to deliver ... As a Nurse Case Manager, you will play a critical role in improving the health and well-being of ...

Vivian Health

RN Case Manager in Reston, VA

Reston, VA · On-site

$60K - $129K/yr

This is a field-based role that blends in-person visits with telephonic outreach to deliver ... As a Nurse Case Manager, you will play a critical role in improving the health and well-being of ...

Vivian Health

RN Case Manager in Fairfax, VA

Fairfax, VA · On-site

$60K - $129K/yr

This is a field-based role that blends in-person visits with telephonic outreach to deliver ... As a Nurse Case Manager, you will play a critical role in improving the health and well-being of ...

Vivian Health

RN Case Manager in Vienna, VA

Vienna, VA · On-site

$60K - $129K/yr

This is a field-based role that blends in-person visits with telephonic outreach to deliver ... As a Nurse Case Manager, you will play a critical role in improving the health and well-being of ...

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All JobsTelephonic Case JobsTelephonic Case Manager JobsTelephonic Case Manager Jobs in Springfield, VA

Telephonic Case Manager information

See Springfield, VA salary details

$5

$25

$38

How much do telephonic case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for telephonic case manager in Springfield, VA is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $34.76 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

More about Telephonic Case Manager jobs

What are popular job titles related to Telephonic Case Manager jobs in Springfield, VA?

For Telephonic Case Manager jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Telephonic Case Manager jobs in Springfield, VA look for?

The top searched job categories for Telephonic Case Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Telephonic Case Manager jobs?

Cities near Springfield, VA with the most Telephonic Case Manager job openings:

Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $53,048 per year, or $25.5 per hour.

RN Case Manager in Alexandria, VA

Vivian Health

Alexandria, VA • On-site

$60K - $129K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Registered Nurse Case Manager - Field in Northern Virginia

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

We’re looking for a compassionate and motivated Registered Nurse Case Manager to join our team, supporting Northern Virginia. This is a field-based role that blends in-person visits with telephonic outreach to deliver coordinated, patient-centered care.

Schedule: Monday–Friday, 8:00 AM – 5:00 PM EST
 

What You’ll Do:

As a Nurse Case Manager, you will play a critical role in improving the health and well-being of members by coordinating care, removing barriers, and supporting better outcomes.

In this role, you will:

  • Conduct comprehensive assessments (telephonic and face-to-face) to evaluate members’ medical, behavioral, and social needs

  • Develop and implement personalized care plans that promote both short- and long-term wellness

  • Coordinate care across providers, programs, and services to ensure a seamless experience for members

  • Use clinical expertise and data insights to identify risks, gaps in care, and opportunities for intervention

  • Support members with complex or multiple conditions by applying a holistic, whole-person approach

  • Facilitate referrals to appropriate clinical and community resources

  • Participate in case conferences and collaborate with multidisciplinary teams to optimize care strategies

  • Review claims history and benefit eligibility to inform care planning

  • Engage members using strong interviewing skills to build trust and encourage active participation in their care

  • Ensure all case management activities comply with regulatory and organizational guidelines

Required Qualifications:

  • Active, unrestricted Registered Nurse (RN) license in Virginia

  • Residence in Northern Virginia in one of the above mentioned locations

  • Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy

  • 3+ years of clinical nursing experience (e.g., medical-surgical, acute care, or behavioral health)

  • Strong communication, organization, and critical-thinking skills

  • Comfort working with technology, including multiple systems and documentation platforms

Preferred Qualifications:

  • Experience in case management, care coordination and/or managed care organizations.

  • Discharge Planning and/or transition of care experience

  • Bilingual (English/Spanish)

  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Education:

  • Associate Degree in Nursing (required)

  • Bachelor of Science in Nursing (BSN) (preferred)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,522.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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