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Telephonic Case Manager Jobs in Indiana (NOW HIRING)

American Health Partners

RN Case Manager

Muncie, IN · On-site

The RN Case Manager is primarily responsible for the daily management and support of the Case ... Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond ...

American Health Partners

RN Case Manager

Muncie, IN · On-site

RN Case Manager The RN Case Manager is primarily responsible for the daily management and support ... Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond ...

American Health Partners

RN Case Manager

Muncie, IN · On-site

The RN Case Manager is primarily responsible for the daily management and support of the Case ... Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond ...

Corvel

Medical Case Manager II

Merrillville, IN · On-site

$66K - $101K/yr

Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source * Utilizes their medical ...

TruHealth

RN Case Manager

Indianapolis, IN · On-site

$60 - $80/hr

Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond ... Minimum of 3-5 years' experience doing case management in a managed care environment preferably ...

TruHealth

RN Case Manager

Connersville, IN · On-site

$60 - $80/hr

Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond ... Minimum of 3-5 years' experience doing case management in a managed care environment preferably ...

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Showing results 21-40

All JobsTelephonic Case JobsTelephonic Case Manager JobsTelephonic Case Manager Jobs in Indiana

Telephonic Case Manager information

See Indiana salary details

$5

$23

$34

How much do telephonic case manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for telephonic case manager in Indiana is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $31.68 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

More about Telephonic Case Manager jobs

What are popular job titles related to Telephonic Case Manager jobs in Indiana?

For Telephonic Case Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Telephonic Case Manager jobs in Indiana look for?

The top searched job categories for Telephonic Case Manager jobs in Indiana are:

What cities in Indiana are hiring for Telephonic Case Manager jobs?

Cities in Indiana with the most Telephonic Case Manager job openings:

Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in Indiana as of September 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $48,327 per year, or $23.2 per hour.

RN Case Manager

Muncie, IN • On-site

American Health Partners
Health Care and Social Assistance • 1 - 5K employees
Learn more about American Health Partnersexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

The RN Case Manager is primarily responsible for the daily management and support of the Case Management strategies for care coordination for a group of members who are associated with a Medicare Advantage plan. Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims. Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.

This position requires an individual who is a self-starter and team player, has the ability to manage multiple priorities, work with minimal supervision on assigned projects and activities, and demonstrates excellent communication and presentation skills. This individual must be able to adapt quickly to change and be able to collaborate with multiple teams

Here are a few of our benefits:

  • Annual performance wage increases
  • 401k retirement plan with a company match
  • Medical, dental and vision insurance
  • $50,000 basic life insurance – paid by the company
  • Paid time off
  • UKG Wallet – access your pay faster!
  • Holiday pay
  • Telehealth through 98point6 – free to all employees
  • Continuing Education opportunities
  • Career Advancement Opportunities

Qualifications/Requirements:

  • Minimum of 2 years of experience in clinical nursing or rehabilitation for the geriatric population.
  • 2-years managed care experience required.
  • Minimum of 3-5 years’ experience doing case management in a managed care environment preferably with a managed care organization or like facility, Preferred.

Essential Functions:

  • Complete Health Risk Assessments for members as assigned.
  • Initiate, update and/or revise care plans as needed.
  • Maintain a case load of patient as assigned.
  • Evaluates, coordinates, and plans patient care in collaboration with an interdisciplinary health team; reassesses and revises plans of care in collaboration with other members of the health care team.
  • Provides patient/family education based on identified learning needs utilizing available teaching resources
  • Provides education based on identified learning needs utilizing available teaching resources to members of the Home/Facility staff as needed.
  • Coordinates outpatient discharge planning based on patient needs, clinical circumstances and benefit coverage.
  • Participates in all Managed Care related audits; generates, maintains and tracks periodic and annual reports/documents via MS Office program, e-mails to support Care Coordination program.
  • Performs improvement projects involving development of monitoring/collection tools, review of medical records, data entry, analysis, and preparation of audit findings and reports.
  • Participates in patient care conferences, committee meetings, staff development and educational programs to increase or maintain professional competency.
  • Correctly applies medical management criteria.
  • Researches clinical questions from employers, members and payers as required.
  • Educate members on health access options.
  • Responds, manages, and resolves day-to-day problems presented in care coordination and communicates effectively with the Facility/Home.
  • Other duties as assigned.

Education:

  • Graduate of an accredited RN program.
  • Bachelor’s Degree preferred.

Licensure/Certifications:

  • Current license to practice as a register nurse in assigned state.
  • Current CCM license, Preferred
  • CPR for Healthcare Professionals certification.
  • Current valid driver’s license.
  • Current motor vehicle insurance.
American Health Partners logo

About American Health Partners

Sourced by ZipRecruiter

American Health Partners is a family of six divisions staffed by outstanding employees who care deeply about others. Since our inception more than 45 years ago, we have been committed to bringing the highest quality healthcare available to our communities. That commitment continues to serve us, our patients, our customers and our partners well. Today, our diverse healthcare offerings serve nearly 12,000 individuals annually across multiple states. We operate in both urban and rural communities where people need healthcare close to home. By working closely with hospitals and other providers, we offer cost-effective options that give individuals greater control over their healthcare.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Franklin, TN, US

Year founded

1976

Social media

Facebook

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