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Telephone Jobs in Iowa (NOW HIRING)

Crew Member

Perry, IA ยท On-site

$10 - $13/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Communication Skills * Ability to comprehend and give ...

General Manager

Perry, IA ยท On-site

$25 - $38/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Crew Member

Norwalk, IA ยท On-site

$10 - $15/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Communication Skills * Ability to comprehend and give ...

Shift Manager

Creston, IA ยท On-site

$13 - $16/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

General Manager

Carroll, IA ยท On-site

$21 - $25/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Shift manager

Norwalk, IA ยท On-site

$13 - $16/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

General Manager

Norwalk, IA ยท On-site

$25 - $40/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Crew Member

Adel, IA ยท On-site

$12.25 - $16/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Communication Skills * Ability to comprehend and give ...

Crew Member

Carroll, IA ยท On-site

$11.50 - $15/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Communication Skills * Ability to comprehend and give ...

Shift Manager

Perry, IA ยท On-site

$13 - $16/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Crew Member

Creston, IA ยท On-site

$10 - $13/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Communication Skills * Ability to comprehend and give ...

Shift manager

Carroll, IA ยท On-site

$14 - $18/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Assistant Manager

Mason City, IA ยท On-site

$12 - $17/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

General Manager

Adel, IA ยท On-site

$25 - $38/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. * Communication Skills * Ability to comprehend and give ...

Crew Member

Mason City, IA ยท On-site

$9 - $11/hr

Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Communication Skills * Ability to comprehend and give ...

Showing results 41-60

Telephone information

See Iowa salary details

$8

$16

$23

How much do telephone jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for telephone in Iowa is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, active listening, and sometimes familiarity with specific software or scripts. They often involve working in office or remote environments with scheduled shifts.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

Infographic showing various Telephone job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,892 per year, or $16.8 per hour.

Front Office Medical Phone Receptionist

West Des Moines OBGYN Associates, PC

West Des Moines, IA โ€ข On-site

$14.25 - $18/hr

Full-time

Posted 24 days ago


Job description

Our busy and growing OB/GYN practice is seeking a professional, compassionate, and highly organized Office Phone Receptionist to join our team. This individual will serve as the primary point of contact for patients by telephone, providing exceptional customer service while supporting providers and clinical staff. The ideal candidate thrives in a fast-paced healthcare environment, communicates effectively, and can manage multiple tasks while maintaining accuracy and professionalism.
Primary Duties and Responsibilities
  • Answer a high volume of incoming calls in a courteous and professional manner
  • Schedule and reschedule patient appointments
  • Route patient calls to appropriate nurses and office staff
  • Assist patients with appointment-related questions and general information
  • Verify patient information and update demographics as needed
  • Assist with referral request and obtaining medical records
  • Monitor KLARA messages and respond promptly
  • Communicate effectively with nurses and other office staff to ensure continuity of patient care
  • Maintain patient confidentiality and comply with HIPAA

Qualifications
  • High school diploma
  • Strong verbal communication and telephone etiquette skills
  • Excellent organizational and multitasking abilities
  • Computer proficiency
  • Previous experience in a medical office

Skills
  • Professional and friendly demeanor
  • Strong attention to detail and accuracy
  • Excellent time management skills
  • Ability to work independently and as part of a team