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Telephone Jobs in Iowa (NOW HIRING)

LEISURE HOTELS LLC

Night Auditor

Amana, IA

$14.25 - $19/hr

Telephone answered withinthree rings, using proper script Transfer calls properly, perform wake up calls, takemessages politely and never give out a room number.5. Properly check in and out guest.6. ...

LEISURE HOTELS LLC

Night Auditor

Amana, IA

$14.25 - $19/hr

Telephone answered within three rings, using proper script. Transfer calls properly, perform wake up calls, take messages politely and never give out a room number. 5. Properly check in and out guest ...

Bernau Capital Partners

Marketing & Growth Associate

Ottumwa, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer incoming telephone calls and route them to appropriate person-as per the first up system. * File and maintain customer folders and records. * Assist customers on the showroom floor. * Direct ...

Arona Home Essentials

Marketing & Growth Associate

Ottumwa, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer incoming telephone calls and route them to appropriate person-as per the first up system. * File and maintain customer folders and records. * Assist customers on the showroom floor. * Direct ...

Arona Home Essentials

Marketing & Growth Associate

Ottumwa, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer incoming telephone calls and route them to appropriate person-as per the first up system. * File and maintain customer folders and records. * Assist customers on the showroom floor. * Direct ...

Shopko Optical

Office Assistant/Receptionist, Part-Time

Dubuque, IA · On-site

$15.50 - $20.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision. Taking Care of our ...

Shopko Optical

Office Assistant/Receptionist, Part-Time

Asbury, IA · On-site

$14.75 - $18.75/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision. Taking Care of our ...

Arona Home Essentials

Marketing & Growth Associate

Ottumwa, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer incoming telephone calls and route them to appropriate person-as per the first up system. * File and maintain customer folders and records. * Assist customers on the showroom floor. * Direct ...

Shoptikal, LLC

Office Assistant/Receptionist, Part-Time

Dubuque, IA · On-site

$15.50 - $20.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision. Taking Care of our ...

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Showing results 21-40

All JobsTelephone JobsTelephone Jobs in Iowa

Telephone information

See Iowa salary details

$8

$16

$23

How much do telephone jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for telephone in Iowa is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, active listening, and sometimes familiarity with specific software or scripts. They often involve working in office or remote environments with scheduled shifts.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

Telephone jobs near you
Infographic showing various Telephone job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,892 per year, or $16.8 per hour.

Recruiting Administrative Assistant

TMC Transportation

Ankeny, IA • On-site

$16.75 - $22.75/hr

Full-time

Posted 3 days ago

New

TMC Transportation rating

7.3

Company rating: 7.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Job Description:

PRIMARY FUNCTION:

The primary function of a Recruiting Administrative Assistant is to assist Driver Recruiters by working with candidates and employment verifications.

DUTIES AND RESPONSIBILITIES:

  • Verifying the employment of applicants via fax, phone or other required online tools
  • Running MVR and other background reports on applicants
  • Verifying accuracy of information on driver applications
  • Weekly audits of drivers files to meet DOT requirements
  • Heavy data entry of driver applications
  • Other administrative duties and special projects as assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

  • Associates degree in business preferred and/or equivalent work experience
  • At least one year of administrative support experience preferred
  • Strong knowledge of Microsoft Office products (Word and Excel)
  • Internet savvy - ability to search/research for information as necessary
  • Excellent typing and data entry skills required
  • Ability to plan and organize, attention to detail, problem-solving skills
  • Must be able to multitask in a fast-paced work environment
  • Must have the ability to work alone or in a team environment
  • Excellent oral and written communication skills needed
  • Possess courteous, yet assertive telephone personality

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:The physical requirements and work environment described are representative of those present while performing the essential functions of this job.

  • Must be able to sit and use telephone and computer, simultaneously, for extended periods of time
  • Must be able to speak and hear clearly in a high volume telephone environment

TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What TMC Transportation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

TMC TRANSPORTATION logo

About TMC TRANSPORTATION

Sourced by ZipRecruiter

TMC Transportation is one of the largest privately held flatbed carriers in the United States, established in Des Moines, Iowa in 1972. The company specializes in logistics and transportation services, with a major focus on providing flatbed trucking solutions. Their expertise allows them to cater to a wide range of industries, such as steel, lumber, machinery, and fabricated products. TMC prides itself on a rich history, built upon core principles of integrity, quality, and dedication that defines its operations. It adopts a customer-centric approach and is known for its impeccable on-time service. Over the years, the company has seen consistent growth and garnered a solid reputation within the industry, marked by several industry awards.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Des Moines, IA, US

Year founded

1972

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