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Telephone Jobs in Iowa (NOW HIRING)

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Ames, IA · On-site +1

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Ames, IA · Remote

$11 - $20/hr

As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects.

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All JobsTelephone JobsTelephone Jobs in Iowa

Telephone information

See Iowa salary details

$8

$16

$23

How much do telephone jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for telephone in Iowa is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What jobs can I do on the telephone?

Jobs involving the telephone include customer service representative, call center agent, telemarketer, technical support specialist, and sales associate. These roles typically require good communication skills, active listening, and sometimes familiarity with specific software or scripts. They often involve working in office or remote environments with scheduled shifts.

What is a telephone operator?

Telephone operators are professionals who assist customers by connecting telephone calls, providing directory information, and offering other communication-related services. Traditionally, they manually connected calls by plugging wires into switchboards, but today, their role often involves handling customer service inquiries, assisting with international calls, and helping with billing or technical issues. Operators may work for telecommunications companies, emergency services, or businesses that require a live operator for their phone systems. Their work requires strong communication skills, patience, and the ability to quickly resolve issues over the phone.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, strong listening abilities, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call-routing software, and basic computer applications is usually required. Outstanding interpersonal skills, patience, and attention to detail help operators manage high call volumes and provide exceptional customer service. These skills are vital for ensuring clear communication, efficient call handling, and a positive experience for callers.

What are some common challenges faced by telephone operators when handling high call volumes?

Telephone operators often encounter high call volumes, especially during peak hours or emergency situations. Managing multiple calls efficiently while maintaining a professional and courteous demeanor can be demanding. It requires strong multitasking skills, quick problem-solving, and the ability to stay calm under pressure. Operators also need to ensure accurate information relay and proper documentation, which is crucial for effective communication and customer satisfaction.

What is the difference between Telephone vs Customer Service Representative?

AspectTelephoneCustomer Service Representative
Primary RoleHandling inbound/outbound calls, providing information over the phoneAssisting customers via phone, email, or chat with inquiries and issues
Required SkillsCommunication, active listening, basic technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office environments
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CCSP) often preferred

Both Telephone roles and Customer Service Representatives focus on communication and assisting customers, often in call center environments. While Telephone roles primarily involve making or receiving calls, Customer Service Representatives may handle multiple channels, including calls, emails, and chats. The skills and certifications overlap significantly, making them closely related positions in customer support industries.

Telephone jobs near you
Infographic showing various Telephone job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,892 per year, or $16.8 per hour.

Telephone Sales Representative

Marketlink

Des Moines, IA • On-site

Full-time, Part-time

Re-posted 19 days ago

Job description

Sells services and products by telephone on behalf of clients to achieve client goals and in a manner directed by supervisor or manager.
Essential Job Functions:
Sell services and products to achieve client goals; includes utilizing effective sales presentations, maintaining product knowledge, and meeting availability expectations.
Create a positive relationship for client in all customer contacts.
Contribute to the success of the sales team by maintaining a positive, cooperative attitude and working harmoniously with the team and supervisor.
Meet company's expectations regarding attendance and punctuality.
Adhere to company's policies as outlined in employee policy manual.
Perform other duties as assigned.
Requirements:
Qualification Requirements:
High School graduate or GED equivalent preferred.
Excellent verbal skills.
High energy level; self confidence; positive attitude.
Eager to learn; flexibility and adaptability to change.
Highly accurate; good with details.
Previous sales or customer service experience desirable.
Highly dependable.
Excellent computer & typing skills
Schedule:
Part-Time and Full-Time shifts available. Flexible start times. Day and evening shifts.

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