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Telephone Triage Postpartum Rn Jobs (NOW HIRING)

UCF Health

Telephone Triage RN

Orlando, FL

APPLY TODAY TO JOIN OUR TEAM AT UCF Health Clinic Full-Time Monday - Friday 8am - 5pm No Weekends Telephone Triage RN Position Summary Manages a high volume of calls daily and responds in a timely ...

UCF Health

Telephone Triage RN

Orlando, FL · On-site

APPLY TODAY TO JOIN OUR TEAM AT UCF Health Clinic Full-Time Monday - Friday 8am - 5pm No Weekends Telephone Triage RN Position Summary - Manages a high volume of calls daily and responds in a timely ...

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Telephone Triage Postpartum Rn information

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$13

$38

$52

How much do telephone triage postpartum rn jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for telephone triage postpartum rn in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephone Triage Postpartum RN, and why are they important?

To excel as a Telephone Triage Postpartum RN, you need a solid background in postpartum care, nursing assessment, and a current RN license, often with experience in maternal-child health. Familiarity with telephone triage protocols, electronic health records (EHRs), and clinical decision support systems is crucial. Outstanding communication, active listening, and critical thinking skills help you accurately assess and respond to patient concerns remotely. These competencies are vital to ensuring postpartum patients receive timely, safe, and effective care when they are not physically present.

What is the difference between Telephone Triage Postpartum Rn vs Pediatric Nurse?

AspectTelephone Triage Postpartum RnPediatric Nurse
CredentialsRegistered Nurse (RN), postpartum care certificationRegistered Nurse (RN), pediatric nursing certification
Work EnvironmentPhone-based triage, postpartum clinics, telehealthHospitals, pediatric clinics, schools
Employer & IndustryHospitals, telehealth companies, maternal health servicesHospitals, pediatric practices, community health

While both roles require RN licensure, the Telephone Triage Postpartum Rn specializes in postpartum maternal care via telehealth, focusing on triaging postpartum concerns. In contrast, Pediatric Nurses provide direct patient care to children in clinical settings. The main difference lies in their patient focus and work environment, with the former primarily working remotely to support new mothers, and the latter working directly with pediatric patients in healthcare facilities.

What are some common challenges Telephone Triage Postpartum RNs face when providing remote care to new mothers?

Telephone Triage Postpartum RNs often encounter challenges such as accurately assessing patient needs without visual cues, managing high call volumes, and addressing a wide range of postpartum concerns, from physical recovery to emotional well-being. It requires strong communication skills to provide reassurance, education, and clear guidance over the phone. Collaborating with physicians and other healthcare providers to ensure timely follow-up and escalation of care when needed is also a key part of the role.

What does a Telephone Triage Postpartum RN do?

A Telephone Triage Postpartum RN is a registered nurse who provides support and guidance to new mothers and their families over the phone after childbirth. They assess symptoms, answer questions about recovery, breastfeeding, and newborn care, and determine if further medical evaluation is needed. These nurses use clinical protocols to prioritize care and ensure patients receive timely and appropriate advice, helping to prevent complications and reduce unnecessary visits. Their role combines clinical expertise with strong communication skills to provide reassurance and education to postpartum patients.
Infographic showing various Telephone Triage Postpartum Rn job openings in the United States as of May 2026, with employment types broken down into 65% Full Time, 14% Part Time, 7% Temporary, and 14% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $79,160 per year, or $38.1 per hour.

Telephone Triage Registered Nurse

DIMENSIONAL HEALTH CARE A

Annapolis, MD • On-site

$28 - $29.20/hr

Full-time

Posted 2 days ago

Job description

Schedule:

Monday: 3pm-9pm

Wednesday 6pm-10pm

Friday 4pm-9pm

Saturday 7am-10am, 3pm-9pm

Sunday 7am-3pm


Total: 32 hours

*Possible 11pm-7am overnight shift per month*


Title: Telephone Triage RN (TTRN) Reports To: Senior Coordinator of Triage

Expected Hours: Full Time Hourly/30+ Salary: Triage Salary Scale

Supervisory Duties: No Overtime Exempt: No

Position Summary:

The Telephone Triage RN (TTRN) is a remote position responsible for triaging phone calls from unlicensed assistive personnel (UAP) safely, efficiently, and effectively while upholding regulatory and policy requirements. This responsibility also includes accurate, detailed, and quality documentation, and follow up. The TTRN is designated as a Mandatory/Essential Employee. This employee is a Registered Nurse providing essential care to intellectually and developmentally disabled persons in the community, and is required to report to work during State and/or National emergency periods.

Essential Responsibilities:

  • Maintain RN license, CPR certification and malpractice insurance.

  • Telephone Triage

    1. All phone calls must be accepted immediately.

    2. The Telephone Triage Nurse must have his/her computer readily available at all times.

    3. All calls received and made regarding individuals must be documented in the call log.

    4. All calls must be added in real time and typed in as they are taken.

    5. The Telephone Triage Nurse must review the 5 most recent calls as well as the client info box with each call.

    6. Communicate with delegating nurses, fellow on call nurses, Management, pharmacy personnel, and assist with/facilitate hospital and sub-acute rehab facility discharges as needed to ensure safety and quality.

    7. Current policies and regulations must be followed with each phone call.

    8. Resources (i.e. medical and medication records) to ensure safety must be utilized.

    9. Review, file, and follow up on medical records as per policy.

  • In the event that the United States Government and/or the Local State Government determines and announces the decision to close, delay or cancel activities in the State of Maryland related to emergency conditions, this position is required to complete all regular duties or as instructed by management.

  • Attend in person scheduled Nurse and Staff meetings as directed by the supervisor.

  • Attend virtual meetings as directed by the supervisor.

  • Respond with courteousness and timeliness to any work related communication amongst the team in real time during working hours.

  • Other duties as assigned.

Minimum Qualifications:

  • AS, AA or BS Degree in nursing is preferred.

  • Current/valid Maryland RN license or current/valid multistate compact license is required.

  • Experience in the developmental disabilities environment is highly desired.

  • Must have a working “smart” cell phone capable of making calls, receiving calls, receiving emails and sending emails.

  • Must have reliable wireless internet.

  • Must be able to fluently speak and understand spoken English.

  • Must be able to fluently write and read English.

Employee Expectations:

  • Excellent verbal, written, and interpersonal communication skills.

  • Quick learner, problem-solver, and strong decision-making skills.

  • Detail oriented, accurate with good organizational and time management skills.

  • Ability to work well independently and as part of a team.

  • Willingness to provide back-up support where and when needed.

  • Ability to maintain confidentiality.

  • Ability to prioritize multiple duties.

  • Creative problem-solving skills.

Physical requirements:

  • Must be able to sit and look at a computer for multiple hours during a scheduled workday.

  • Must be able to type on a computer (both laptop and desktop) keyboard and utilize a computer mouse for hours at a time during a scheduled workday.

License/Certifications:

  • RN License

  • CPR


Note: Dimensional Health Care Associates, Inc. reserves the right to change the duties of the job at any time and this Job Description is not designed to cover all of the position’s requirements

Note: DHCA email account information is made available to the employee on the employee’s personal electronic devices as a courtesy to the employee