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Telephone Sales Associate Jobs (NOW HIRING)

Sales Associate

Burlington, IA · On-site

$13.50 - $18.25/hr

Makes outbound calls to prospects/influencers that demonstrate effective telephone sales skills ... Associates degree preferred. * One (1) years' experience in an administrative sales or customer ...

Sales Associate

Burlington, IA · On-site

$21 - $22/hr

Makes outbound calls to prospects/influencers that demonstrate effective telephone sales skills ... Associates degree preferred. * One (1) years' experience in an administrative sales or customer ...

Sales Associate

Cynthiana, KY · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Dothan, AL · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Corbin, KY · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Richmond, KY · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Opelika, AL · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Dalton, GA · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Rome, GA · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Somerset, KY · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

Sales Associate

Troy, AL · On-site

$14 - $15/hr

... and telephone etiquette • Strong sales skills in person and via telephone • High level of energy in the workplace Sales Associate What we offer YOU • A dynamic career-path with internal ...

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Telephone Sales Associate information

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How much do telephone sales associate jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for telephone sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephone Sales Associate, and why are they important?

To thrive as a Telephone Sales Associate, you need strong communication skills, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with CRM software, telephony systems, and sales tracking tools is typically required. Outstanding interpersonal skills, resilience, and active listening help you build rapport with customers and handle rejection effectively. These competencies are vital to achieving sales targets, maintaining customer satisfaction, and driving business growth.

What does a phone sales associate do?

A phone sales associate is responsible for contacting potential customers via phone to promote and sell products or services. They often use sales scripts, maintain customer records, and aim to meet sales targets, requiring good communication and persuasion skills. The role may involve working with customer relationship management (CRM) tools and adhering to company policies during sales calls.

What is the highest paying sales associate job?

The highest paying sales associate roles are often in industries like technology, pharmaceuticals, or luxury goods, where commissions and bonuses can significantly increase earnings. Senior or specialized sales positions, such as enterprise software sales or medical device sales, typically offer higher compensation, often exceeding six figures with experience and performance-based incentives.

How much do sales representatives get paid?

The average salary for a Telephone Sales Associate ranges from $25,000 to $50,000 per year, depending on experience, location, and commission structure. Many roles include base pay plus commissions or bonuses based on sales performance. Entry-level positions may start lower, while experienced sales associates can earn higher total compensation with performance incentives.

What are Telephone Sales Associates?

Telephone Sales Associates are professionals who contact potential or existing customers over the phone to sell products or services, answer questions, and provide information. They may work in call centers or for specific companies, using scripts and sales techniques to persuade customers. Their duties often include making outbound sales calls, handling inbound inquiries, processing orders, and keeping records of interactions. Strong communication and customer service skills are essential for success in this role. Telephone Sales Associates contribute directly to a company's revenue by generating sales and maintaining customer relationships.

How much do phone reps make?

The average salary for a Telephone Sales Associate is around $30,000 to $45,000 per year, depending on experience, location, and commission structure. Many roles include performance-based bonuses and require strong communication skills and familiarity with customer relationship management (CRM) tools.

What is the difference between Telephone Sales Associate vs Customer Service Representative?

AspectTelephone Sales AssociateCustomer Service Representative
Primary RoleSell products or services over the phone to generate salesAssist customers with inquiries, complaints, and support
Skills NeededPersuasion, sales techniques, communicationProblem-solving, communication, patience
Work EnvironmentCall centers, sales departmentsCustomer support centers, various industries
Common CertificationsSales training, communication skillsCustomer service certifications, communication skills

While both roles involve phone communication, Telephone Sales Associates focus on selling products or services, whereas Customer Service Representatives handle customer inquiries and support. The roles often overlap in communication skills but differ in primary objectives and tasks.

What are some common challenges Telephone Sales Associates face when reaching out to potential customers, and how can they overcome them?

Telephone Sales Associates often encounter challenges such as handling rejection, navigating gatekeepers, and keeping potential customers engaged during calls. Overcoming these hurdles involves developing resilience, using effective scripts, and employing active listening to tailor conversations to each customer's needs. Building rapport quickly and maintaining a positive attitude are essential, as is seeking feedback from team members and supervisors to continuously improve sales techniques.
What cities are hiring for Telephone Sales Associate jobs? Cities with the most Telephone Sales Associate job openings:
What are the most commonly searched types of Telephone Sales jobs? The most popular types of Telephone Sales jobs are:
What states have the most Telephone Sales Associate jobs? States with the most job openings for Telephone Sales Associate jobs include:

$21 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

About Arvum Senior Living
Arvum Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused Assisted Living and Memory Care communities throughout the Midwest in Illinois, Iowa, Kansas, Missouri, and Wisconsin. Our company, which was built on our "Pillars of Excellence," employs hundreds of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
About the Opportunity
The Sales Associate (SA) contributes and supports the overall sales functions of the community. The primary purpose of the SA role is to execute sales processes and tactics to inspire prospective residents to move into the community. The SA provides support with new inquiries, and existing inquiries with the goal of converting these leads to move-ins to achieve occupancy targets. The success of the SA is measured in multiple ways, including sales conversions, move-ins, and average daily occupancy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Sales Functions
  • Answers inbound sales calls, engaging with prospects/influencers to ascertain full contact information and perform the first level of discovery process.
  • Greets tours, escorts to the Discovery Room while engaging with the prospects/influencers to create a smooth introduction to the Director of Sales.
  • Manages the customer relationship management system including prospect/influencer data to ensure accuracy and completeness.
  • Produces weekly, monthly, and quarterly sales reports in accordance with a schedule of reports or as requested.
  • Assists daily in visiting model apartment(s) and tour path to ensure the community is ready for company, shows well and meets the model apartment standards including sight, sound, and scent.
  • Makes outbound calls to prospects/influencers that demonstrate effective telephone sales skills resulting in the generation of a tour or mutually agreed upon next step.
  • Monitors sales collateral to ensure inventory levels are appropriate, orders sales collateral through the online portal as needed.
  • Organizes, coordinates, and assists in the planning and execution of the sales event calendar.
  • Conducts tours as needed during sales coverage times or when other sales team members are committed to other prospects/influencers.
  • Administers the "UPs" log as the gatekeeper of all new prospects to ensure equitable distribution of leads to the Director of Sales.

Sales Acceleration Programs
  • Leads coordination and execution of all sales acceleration programs to maximize move ins.
  • Promotes the Resident Referral program and Ambassador Program to support the overall referrals and engagement with prospects.
  • Organizes and manages the "Be Our Guest" Program as needed.

Resident Move-In Process
  • Reviews and facilitates the Move-In paperwork with the prospective resident and/or family members.
  • Facilitates and coordinates the Resident Assessment with the clinical team.
  • Oversees and manages the move-in process to ensure a smooth transition into the community.
  • Champion "Red Carpet" move-in process working closely with the Executive Director (ED) and operations team.
  • Ensures all state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident.
  • Coordinates with ED, Business Office Manager (BOM) and Director of Health & Wellness (DHW) the resident's Administrative Files to ensure it is fully prepared according to state specific regulatory requirements, so lease signing is on the scheduled date without delays.
  • Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
  • Associates degree preferred.
  • One (1) years' experience in an administrative sales or customer service role.

Knowledge, Skills, and Abilities:
Language Ability:
  • Ability to communicate effectively in writing and verbally, speaking the primary language of the residents.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to draft routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills:
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Cognitive Demands:
  • Ability to apply common sense understanding to solve problems and conduct instructions furnished in written, verbal, or diagram form.

Computer Skills:
  • Ability to use the Microsoft Office suite, preferably the latest version or higher, including Word, Outlook, and Excel. Ability to use email and navigate the Internet. Ability to use a customer relationship management system.

Competencies:
  • Must demonstrate an interest in working with a senior population.
  • Engages with guests, residents, and staff in a courteous and friendly manner.
  • Supports organization's goals and values.
  • Balances team and individual responsibilities.
  • Exceptional telephone, administration, and customer service skills.
  • Detail oriented and excellent organizational, time management and follow-through skills.
  • Must demonstrate good judgment, problem solving and decision-making skills.

ENVIRONMENTAL ADAPTABILITY
  • Works primarily indoors in a climate-controlled setting.
  • Possible exposure to chemicals as identified in the MSDS Manual.

PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand, walk, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Team Member must regularly lift and /or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision.
Benefits:
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Arvum Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
JOB CODE: 1005390