ZipRecruiter

Log In

1

Telephone Operator Jobs in Remote, OR (NOW HIRING)

Evergreen Family Medicine

RECEPTION 1

Roseburg, OR · On-site

$18.19 - $23.57/hr

Responds to or redirects telephone calls to appropriate staff/departments. * Maintains current knowledge of all insurances, including verifying benefits and eligibility for OHP, DCIPA, and Atrio ...

Evergreen Family Medicine

RECEPTION 1

Roseburg, OR

$15 - $19.75/hr

Responds to or redirects telephone calls to appropriate staff/departments. * Maintains current knowledge of all insurances, including verifying benefits and eligibility for OHP, DCIPA, and Atrio ...

previous page

Showing results 41-51

All JobsTelephone Operator JobsTelephone Operator Jobs in Remote, OR

Telephone Operator information

See Remote, OR salary details

$9

$17

$25

How much do telephone operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telephone operator in Remote, OR is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are popular job titles related to Telephone Operator jobs in Remote, OR?

For Telephone Operator jobs in Remote, OR, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Remote, OR as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 81% Physical, and 19% Remote job distribution, with an average salary of $37,111 per year, or $17.8 per hour.

RECEPTION 1

Evergreen Family Medicine

Roseburg, OR • On-site

$18.19 - $23.57/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

RECEPTION 1
Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women's Health, Occupational Health, and school-based telehealth.
Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.
Responsibilities and Duties:
  • Greet visitors as soon as they enter, determine their needs and direct them to the proper area of the facility.
  • Collect information from patients, including insurance information, money for copays and contact information via phone or in person to put into company's software system.
  • Maintains confidentiality according to HIPAA regulations and EFM policies.
  • Adheres strictly to EFM departmental standards, protocols, and policies, including state and federal regulations.
  • Communicates effectively and professionally with coworkers, managers, and patients via phone, email, or in person.
  • Updates registration information and current insurance information. Answers phones diligently and efficiently.
  • Responds to or redirects telephone calls to appropriate staff/departments.
  • Maintains current knowledge of all insurances, including verifying benefits and eligibility for OHP, DCIPA, and Atrio, including PCP assignment.
  • Advocates for patients by creating appropriate patient cases, requests, communications, and appointments in Athena.
  • Answers inquires by clarifying desired information by researching, locating, and providing information.
  • Communication with outside provider offices, facilities, and insurances via phone, fax, and computer.
  • Keeps an active working knowledge of Athena, engages in continuing education and trainings as offered by manager or company.
  • Accurately accounts for credit card transitions posted and balances batch and the end of the night.
  • Self manages to stay on task, maximizes efficiencies, and does not distract others, as well as encourages others to do the same.
  • Maintains a positive attitude, does not take work issues personally, and does not allow personal issues to interfere with the workday.
  • Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook, and constant professionalism.
  • All other duties as assigned by manager.

Qualifications and Skills:
  • Previous experience answering phones.
  • Must be available for any schedule, including weekends and evenings
  • Able to maintain the confidentiality of private information.
  • Friendly demeanor and positive attitude.
  • Basic knowledge of standard medical terminology.
  • Cash Handling experience preferred.

Physical requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.
  • The employee is occasionally required to sit and stoop, kneel, or crouch.
  • May be exposed to patients with infectious diseases.
  • Must be able to withstand physical and emotional stress.
  • Must be able to lift up to 15 pounds at times.

Our culture and values are every employee's responsibility: The needs of our patient come first S.P.I.R.I.T
  • Stewardship
  • Patient & Population Focused Health Care
  • Integrity
  • Respect
  • Innovation
  • Teamwork

Benefits:
  • Health, Dental, Vision benefits
  • Life Insurance
  • 401k with a company match up to 6%
  • Paid Time Off

Apply