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Telephone Interpreter Jobs in Raleigh, NC (NOW HIRING)

Farmers Home Furniture

Sales Person

Louisburg, NC

Makes sales prospecting calls via telephone utilizing various telemarketing sales techniques ... Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the ...

EmergeOrtho

Physician Assistant (Spine)

Smithfield, NC · On-site

$86K - $117K/yr

Reading and interpreting imaging studies and laboratory reports * Initiation of life-saving measures as needed * Diagnosing and treating minor illnesses of employees of EmergeOrtho, P.A. * Telephone ...

EmergeOrtho

Physician Assistant (Spine)

Smithfield, NC · On-site

$86K - $117K/yr

Reading and interpreting imaging studies and laboratory reports * Initiation of life-saving measures as needed * Diagnosing and treating minor illnesses of employees of EmergeOrtho, P.A. * Telephone ...

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All JobsTelephone Interpreter JobsTelephone Interpreter Jobs in Raleigh, NC

Telephone Interpreter information

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$12

$23

$41

How much do telephone interpreter jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for telephone interpreter in Raleigh, NC is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $26.63 per hour, depending on experience, location, and employer.

What does a telephone interpreter do?

A telephone interpreter provides language translation services over the phone. In this role, your responsibilities include ensuring effective communication between two people who speak a different language, relaying ideas and concepts that differ between languages, and interpreting written communications for the involved parties. You may also translate languages at meetings or conferences and explain industry-specific terminology, such as legal or medical terms. Depending on your skills and background, you may choose to specialize in a specific industry, such as business or medicine, or you may provide general telephone interpreter services.

What is a telephone interpreter?

A telephone interpreter is a professional who facilitates communication between people who speak different languages by interpreting conversations over the phone. They help individuals, businesses, and organizations overcome language barriers in real-time, ensuring clear and accurate exchanges. Telephone interpreters are commonly used in healthcare, legal, customer service, and emergency settings. Their role is crucial for providing access to services and information for non-English speakers.

What is the difference between Telephone Interpreter vs In-Person Interpreter?

AspectTelephone InterpreterIn-Person Interpreter
CredentialsOften requires certification such as NAD or CCHIRequires similar certifications, plus sometimes additional in-person language proficiency assessments
Work EnvironmentRemote, via phone or video callsOn-site, in healthcare, legal, or business settings
Employer & Industry UsageUsed in healthcare, legal, government, and business sectors for remote communicationUsed in hospitals, courts, conferences, and face-to-face meetings

Both Telephone Interpreters and In-Person Interpreters require similar certifications and serve overlapping industries. The main difference lies in the work environment: Telephone Interpreters work remotely via phone or video, while In-Person Interpreters operate on-site. Your choice depends on your preferred work setting and industry needs.

How do telephone interpreters typically handle fast-paced conversations or overlapping speakers during calls?

Telephone interpreters often encounter fast-paced conversations or situations where multiple speakers talk at once. To manage these challenges, interpreters are trained to politely intervene and request clarification or repetition when necessary, ensuring the accuracy of their interpretation. They must maintain composure, listen actively, and prioritize clear communication between all parties. Good telephone interpreters also develop strategies for taking concise notes and quickly switching between languages, which helps them manage the flow of conversation and maintain professionalism.

What are the key skills and qualifications needed to thrive as a telephone interpreter?

To thrive as a Telephone Interpreter, you need native-level proficiency in at least two languages, a strong grasp of both cultures, and typically a high school diploma or higher. Familiarity with telecommunication systems, interpreter platforms, and sometimes professional certification (like CCHI or ATA) is highly valued. Active listening, quick thinking, and cultural sensitivity are critical soft skills for ensuring accurate and respectful communication. These abilities are vital for bridging language gaps, maintaining confidentiality, and delivering effective interpretation in real-time, high-pressure situations.
More about Telephone Interpreter jobs
What are popular job titles related to Telephone Interpreter jobs in Raleigh, NC? For Telephone Interpreter jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Telephone Interpreter jobs in Raleigh, NC look for? The top searched job categories for Telephone Interpreter jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Telephone Interpreter jobs? Cities near Raleigh, NC with the most Telephone Interpreter job openings:
Telephone Interpreter jobs near you
Infographic showing various Telephone Interpreter job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 18% Part Time, 2% Temporary, and 12% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,759 per year, or $23.9 per hour.

Spanish Healthcare Interpreter I

Advocate Aurora Health

Wake Forest, NC • On-site

$24.10 - $36.15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 775 frontline employees who took The Breakroom Quiz

188th of 887 rated healthcare providers

Job description

Department:
11604 Enterprise Corporate - Language Services
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
This position will be flexible and may require 1st, 2nd, or 3rd shift on any day of the week, including weekends and holidays.
Pay Range:
$24.10 - $36.15
PRN position for a Healthcare Interpreter to ensure equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter.
Education, Experience and Certifications
  • High school diploma required. Bachelor's degree preferred.
  • 1-year related experience required. Knowledge of medical terminology and prior experience in a healthcare setting is required.
  • National medical interpreter certification preferred.
  • Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
  • Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions
  • Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
  • Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
  • Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
  • Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
  • Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
  • Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
  • Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
  • Translates basic written information as needed and within department guidelines.
  • Serves as a cultural mediator and educate customers appropriately.

Physical Requirements
Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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