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Telephone Customer Service Jobs in Riverside, NJ

Domino's Pizza

Customer Service Representative

NJ

$17 - $23/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... Receiving and processing telephone orders. * Taking inventory and completing associated paperwork.

Lincare

Customer Service Rep

Marlton, NJ · On-site

$16 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Lincare Holdings, Inc.

Customer Service Rep

Marlton, NJ · On-site

$16 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Mygrant

Customer Service Representative

Warminster, PA · On-site

$16 - $21.75/hr

Customer Service Representative Non-Exempt Reports To: Branch Manager ESSENTIAL JOB FUNCTIONS: The ... Interact with customers via telephone and in-person providing information and assistance. * Manage ...

Lincare Holdings

Customer Service Rep

Marlton, NJ · On-site

$16 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Riverside, NJ

Telephone Customer Service information

See Riverside, NJ salary details

$9

$18

$27

How much do telephone customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for telephone customer service in Riverside, NJ is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.
What are popular job titles related to Telephone Customer Service jobs in Riverside, NJ? For Telephone Customer Service jobs in Riverside, NJ, the most frequently searched job titles are:
What job categories do people searching Telephone Customer Service jobs in Riverside, NJ look for? The top searched job categories for Telephone Customer Service jobs in Riverside, NJ are:
What cities near Riverside, NJ are hiring for Telephone Customer Service jobs? Cities near Riverside, NJ with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Riverside, NJ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,488 per year, or $19 per hour.

Customer Service Representative

East Group Logistics

Burlington, NJ • On-site

$27 - $35/hr

Full-time

Posted 11 days ago

Job description

About Company:

East Group Logistics is growing, and we’re looking for dependable, motivated individuals to join our team. We offer a supportive work environment, opportunities for growth, and competitive pay and benefits.

We regularly hire for drivers, operations and support roles. Whether you’re experienced or just starting out, we encourage you to apply.

East Group Logistics is an equal opportunity employer.

About the Role:

As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance, information, or resolution regarding their accounts and orders. Your role is critical in ensuring customer satisfaction by efficiently managing inquiries and resolving issues in a timely and professional manner. You will work in a fast-paced environment where adaptability and clear communication are essential to meet the dynamic needs of our diverse customer base. By maintaining a positive attitude and demonstrating empathy, you will help foster strong customer relationships and promote brand loyalty. Ultimately, your efforts will contribute to the overall success of the company by enhancing the customer experience and supporting operational goals.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in telephone customer service or a related customer-facing role.
  • Strong verbal and written communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer proficiency and familiarity with customer account management systems.

Preferred Qualifications:

  • Associate’s or Bachelor’s degree in Business, Communications, or a related field.
  • Experience with CRM software and order processing systems.
  • Demonstrated problem resolution skills in a customer service setting.
  • Bilingual abilities or additional language proficiency.
  • Training or certification in customer service best practices.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via telephone and other communication channels.
  • Assist customers with processing orders, managing their accounts, and providing detailed product or service information.
  • Identify and resolve customer issues by analyzing problems and offering appropriate solutions or escalating when necessary.
  • Maintain accurate records of customer interactions, transactions, and feedback in the company’s database.
  • Collaborate with team members and other departments to ensure seamless service delivery and continuous improvement.

Skills:

The required skills such as verbal communication and telephone customer service are essential for engaging with customers clearly and professionally, ensuring their needs are understood and addressed. Working in a fast-paced environment demands strong organizational skills and the ability to multitask without compromising service quality. Problem resolution skills enable you to analyze customer issues effectively and provide timely solutions, enhancing customer satisfaction. Oral and written communication skills are used daily to document interactions accurately and convey information clearly to both customers and internal teams. Maintaining a positive attitude helps in managing challenging situations gracefully, fostering a welcoming atmosphere that encourages customer loyalty and repeat business.