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Telephone Customer Service Jobs in Reno, NV (NOW HIRING)

Walgreens

Pharmacy Customer Service Associate

Sparks, NV · On-site

$16 - $18/hr

Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Pharmacy Customer Service Associate

Sparks, NV · On-site

$16 - $18/hr

Handles telephone calls that do not require personal attention of the pharmacist, including those ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Jushi USA

Customer Care Consultant

Incline Village, NV · On-site

$15/hr

As the Customer Care Consultant, your mission is to deliver exceptional customer service and ... telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

Jushi

Customer Care Consultant

Incline Village, NV · On-site

$15/hr

As the Customer Care Consultant, your mission is to deliver exceptional customer service and ... telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

Jushi

Customer Care Consultant

Incline Village, NV

$15/hr

As the Customer Care Consultant, your mission is to deliver exceptional customer service and ... telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

Jushi

Customer Care Consultant

Incline Village, NV · On-site

$15/hr

As the Customer Care Consultant, your mission is to deliver exceptional customer service and ... telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

Hamilton

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

... customers via e-mail, fax, mail and telephone. Responsibilities include but are not limited to: * Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ...

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

... customers via e-mail, fax, mail and telephone. Responsibilities include but are not limited to: * Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ...

Hamilton Company

Service RMA Coordinator

Reno, NV

$18 - $23.50/hr

... customers via e-mail, fax, mail and telephone. Responsibilities include but are not limited to: * Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ...

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

... customers via e-mail, fax, mail and telephone. Responsibilities include but are not limited to: * Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ...

Lowe's

Seasonal Cashier

Carson City, NV · On-site

$12.75 - $16.75/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service ... telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter ...

Lowe's

Seasonal Cashier

Reno, NV · On-site

$13 - $17/hr

Provides SMART customer service at all times through the daily execution of Lowe's customer service ... telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter ...

Zund America

Field Service Technician I

Verdi, NV · On-site

... customer locations with minimal supervision • Provide timely, accurate telephone and remote ... service reports, warranty documentation, expense reports, and related administrative tasks ...

New

Zund America Inc.

Field Service Technician I

Verdi, NV · On-site

... customer locations with minimal supervision · Provide timely, accurate telephone and remote ... service reports, warranty documentation, expense reports, and related administrative tasks ...

New

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Reno, NV

Telephone Customer Service information

See Reno, NV salary details

$9

$18

$26

How much do telephone customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for telephone customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often look for previous customer service experience, familiarity with CRM tools, and the ability to handle inquiries professionally, with some roles requiring specific certifications or training.

What are popular job titles related to Telephone Customer Service jobs in Reno, NV?

For Telephone Customer Service jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Telephone Customer Service jobs in Reno, NV look for?

The top searched job categories for Telephone Customer Service jobs in Reno, NV are:

What cities near Reno, NV are hiring for Telephone Customer Service jobs?

Cities near Reno, NV with the most Telephone Customer Service job openings:

Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Pharmacy Customer Service Associate

Walgreens

Sparks, NV • On-site

$16 - $18/hr

Part-time

Re-posted 9 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,206 frontline employees who took The Breakroom Quiz

99th of 113 rated pharmacies

Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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