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Telephone Customer Service Jobs in Chicago Ridge, IL

Domino's

Customer Service Rep(02785)

Plainfield, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Domino's

Customer Service Rep(02937)

Oswego, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Domino's

Customer Service Rep(02946)

Oswego, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Domino's

Customer Service Rep(02770)

Aurora, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Domino's Pizza

Customer Service Rep(02946)

Oswego, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Comptech Associates

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative (Workplace Benefits) Location: Whitehouse Station, NJ (Hybrid 4x ... Responsibilities Provide superior customer experience via incoming telephone calls in a fast-paced ...

Domino's Pizza

Customer Service Rep(02770)

Aurora, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Domino's Pizza

Customer Service Rep(02937)

Oswego, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Domino's

Customer Service Rep(02839)

Aurora, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

Domino's Pizza

Customer Service Rep(02839)

Aurora, IL · On-site

$15/hr

... Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are ... Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe

FastSigns

Customer Service Representative

Villa Park, IL · On-site

$18 - $19/hr

Work with customers in numerous ways such as email, telephone, in-person and at their place of ... Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or ...

FastSigns

Customer Service Representative

Villa Park, IL · On-site

$18 - $19/hr

Work with customers in numerous ways such as email, telephone, in-person and at their place of ... Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or ...

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Showing results 41-60

All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Chicago Ridge, IL

Telephone Customer Service information

See Chicago Ridge, IL salary details

$10

$19

$27

How much do telephone customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for telephone customer service in Chicago Ridge, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.
What are popular job titles related to Telephone Customer Service jobs in Chicago Ridge, IL? For Telephone Customer Service jobs in Chicago Ridge, IL, the most frequently searched job titles are:
What cities near Chicago Ridge, IL are hiring for Telephone Customer Service jobs? Cities near Chicago Ridge, IL with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Chicago Ridge, IL as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,881 per year, or $19.2 per hour.

Customer Service Representative

Zing Health Holdings, Inc.

Chicago, IL

$16.50 - $22.50/hr

Full-time

Medical

Re-posted 17 days ago

Job description

COMPANY OVERVIEW

Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com.

SUMMARY DESCRIPTION:

The Customer Service Representative is the primary point of contact for all Zing Health members, providers, agents/brokers.  The Customer Service Representative provides all aspects of excellent customer service delivery. This position handles issues related to either member or provider inquiries.

ESSENTIAL FUNCTIONS: 

  • Respond to member/provider/agent/broker inquiries via telephone regarding health insurance benefits, eligibility, and claims.
  • Analyze problems and provide correct information and solutions.
  • Communicate monthly messages to providers on a specific need basis.
  • Deal tactfully and empathetically with customers.
  • Establish and maintain effective working relationships with physician office staff.
  • Read, comprehend, and verbalize processes and procedures of the organization and of health insurance coverage.
  • Multi-task and pay close attention to detail.


QUALIFICATIONS AND REQUIREMENTS:

JOB REQUIREMENTS:

Required Qualifications

  • Minimum of a high school diploma or equivalent
  • Prior experience in Customer Service in a Managed Care Organization preferred
  • Ability to type a minimum of 35 words per minute
  • Knowledge of managed
  • Care processes and health insurance coverage preferred
  • Outstanding communication skills and the ability to understand complex situations to effectively handle escalated customer needs
  • Analytical skills and the ability to read and interpret data
  • Problem solving abilities
  • Ability to work independently and as a part of a team
  • Ability to operate computer programs - Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Bilingual preferred

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