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Telephone Customer Service Jobs in Chicago Ridge, IL

Lincare

Customer Service Rep

Willowbrook, IL · On-site

$15 - $20/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Lincare

Customer Service Rep

Willowbrook, IL · On-site

$15 - $20/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

ICONMA

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative Our client, a Property and Casualty Insurance company, is looking ... Providing superior customer experience via incoming telephone calls in a fast-paced, automated ...

Lincare Holdings

Customer Service Rep

Willowbrook, IL · On-site

$15 - $20/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Domino's

Customer Service Rep(02706)

Aurora, IL · On-site

$15/hr

Company Description Customer Service Representative / Pizza Maker The following general description ... Job Duties • Deal directly with customers either by telephone, electronically or face to face ...

Rose International

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

... service to employees Previous experience in a high-volume contact center with a focus on decision ... Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high ...

Metropolis Corp

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Responsibilities The Customer Service Representative ensures highest quality customer service and ... Answers telephone in a prompt and courteous manner (if required). * Maintains cleanliness of ...

IPsoft Inc.

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

Excellent communication skills and telephone manner. * Excellent organizational skills. * CSR must have excellent customer service skills and the ability * To extract information from end user to ...

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Showing results 21-40

All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Chicago Ridge, IL

Telephone Customer Service information

See Chicago Ridge, IL salary details

$10

$19

$27

How much do telephone customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for telephone customer service in Chicago Ridge, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.
What are popular job titles related to Telephone Customer Service jobs in Chicago Ridge, IL? For Telephone Customer Service jobs in Chicago Ridge, IL, the most frequently searched job titles are:
What cities near Chicago Ridge, IL are hiring for Telephone Customer Service jobs? Cities near Chicago Ridge, IL with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Chicago Ridge, IL as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,881 per year, or $19.2 per hour.

Customer Service Rep

Lincare

Willowbrook, IL • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Lincare rating

6.9

Company rating: 6.9 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

452nd of 887 rated healthcare providers

Job description

Offering $15 to $20 per hour

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • help with the training of employees
  • calculate figures and amounts in reference to frequency and doses dispensed
  • apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High SchoolDiploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry Required
  • Must meet any licensing requirementsnecessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

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