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Telephone Answering Service Jobs in Indiana (NOW HIRING)

HI Management

Assistant Property Manager

Evansville, IN · On-site

$17.75 - $24.25/hr

Answer the telephone in a cheerful, professional and informed manner and obtain an appointment with ... Check answering service * Write up service requests. * Follow up with resident to ensure service ...

HI Management

Property Manager

Warsaw, IN · On-site

Answer the telephone in a cheerful, professional and informed manner and obtain an appointment with ... Check answering service * Write up service requests. * Follow up with resident to ensure service ...

HI Management

Assistant Property Manager

Indianapolis, IN · On-site

$17.75 - $24.25/hr

Answer the telephone in a cheerful, professional and informed manner and obtain an appointment with ... Check answering service * Write up service requests. * Follow up with resident to ensure service ...

Lincare Holdings, Inc.

Customer Service Rep

Bloomington, IN · On-site

$13 - $17.75/hr

ConvaCare Services Position This employee communicates with customers for the purposes of answering ... Verifies and updates demographic information such as Insurance, address and telephone number in ...

Lincare

Customer Service Rep

Bloomington, IN

$13 - $17.75/hr

ConvaCare Services Position This employee communicates with customers for the purposes of answering ... Verifies and updates demographic information such as Insurance, address and telephone number in ...

Champion, Partners in Rehab

Rehab Tech

Jasper, IN

... in telephone answering. b. Assist in reception. c. Assist in filing. 11. All other duties as ... service Previous experience in a medical setting Available to work full time hours (up to 40 hours ...

System One

Mortgage Customer Service Rep

Indianapolis, IN · On-site

$23.47/hr

Provide excellent customer service by answering calls and emails related to FHA guidelines and ... Minimum of 1 year of contact center or telephone customer service experience * Ability to obtain a ...

System One

Customer Service Rep II

Indianapolis, IN · On-site

$20/hr

Provide excellent customer service by answering a variety of calls and emails from the lending ... Minimum of 1 year of contact center experience or telephone customer service experience * Ability ...

System One

Mortgage Customer Service Rep

Indianapolis, IN · On-site

$23.47/hr

Provide excellent customer service by answering calls and emails related to FHA guidelines and ... Minimum of 1 year of contact center or telephone customer service experience * Ability to obtain a ...

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All JobsTelephone Answering Service JobsTelephone Answering Service Jobs in Indiana

Telephone Answering Service information

See Indiana salary details

$8

$15

$24

How much do telephone answering service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for telephone answering service in Indiana is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.49 per hour, depending on experience, location, and employer.

What is a telephone answering service?

A Telephone Answering Service is a business that handles incoming phone calls on behalf of other companies or individuals. These services can provide message taking, call forwarding, appointment scheduling, and after-hours support. They are commonly used by businesses that want to ensure every call is answered professionally, even when their own staff are unavailable. Using a telephone answering service can help improve customer satisfaction and ensure that important calls are never missed.

What skills and qualifications are needed to thrive as a telephone answering service representative?

To thrive as a Telephone Answering Service Representative, you need excellent verbal communication, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding customer service skills, patience, and the ability to stay calm under pressure help you stand out in this role. These competencies ensure accurate message handling, a positive caller experience, and efficient service for clients relying on prompt, professional communication.

What are common challenges faced by telephone answering service representatives, and how can they be managed?

Telephone answering service representatives often encounter high call volumes, diverse client needs, and situations requiring quick problem-solving. Managing stress and maintaining professionalism during challenging or emotional calls is essential. Effective time management, clear communication, and familiarity with clients’ protocols help representatives provide excellent service. Many companies offer training and support resources to help staff handle these challenges and ensure a positive caller experience.

What is the difference between Telephone Answering Service vs Customer Service Representative?

AspectTelephone Answering ServiceCustomer Service Representative
CredentialsNone required; training providedHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentCall centers, remote or on-siteOffice settings, retail, or call centers
Industry UsageCustomer support, appointment scheduling, order processingSales, support, complaint resolution
Primary RoleAnswering calls, taking messages, basic supportEngaging with customers, resolving issues, providing information

While both roles involve communication via phone, a Telephone Answering Service primarily handles call answering and message taking for clients, often with minimal direct customer interaction. In contrast, a Customer Service Representative actively engages with customers to resolve issues and provide support. Both roles are essential in customer support operations but differ in scope and responsibilities.

What are popular job titles related to Telephone Answering Service jobs in Indiana?

For Telephone Answering Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Telephone Answering Service jobs in Indiana look for?

The top searched job categories for Telephone Answering Service jobs in Indiana are:

What cities in Indiana are hiring for Telephone Answering Service jobs?

Cities in Indiana with the most Telephone Answering Service job openings:

Telephone Answering Service jobs near you
Infographic showing various Telephone Answering Service job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,683 per year, or $15.2 per hour.

COMMUNICATIONS OPERATOR- PRN

Johnson Memorial Hospital

Franklin, IN • On-site

Other

Re-posted 5 days ago

Job description

JOB RESPONSIBILITIES:

Operates JMH switchboard telephone system, answers all incoming calls, connects callers to long distance, keeps Information Desk informed of census updates and program extensions as requested.

Acts as an answering service for JMH’s Staff Physicians and keeps on-call list updated. Maintains current telephone listing of JMH on-call staff, their pager numbers, and modes of contact.

Provides paging service: overhead, digital/alpha numeric, and radio paging.

Monitors alarm devices; reacts to alarms in accordance with procedures and reports any malfunctions.

Assists pager users with contacting Information Systems Department for pager repairs and/or replacement.

Coordinates with security/maintenance personnel; informs officer on duty of emergent situations.

Register patients who present in the Emergency Room completing various registration processes such as scanning and copying paperwork; entering information into computer system, providing information to patients/families, etc.

Verifies insurance information on various websites and updates information.

Performs other related duties as assigned.

Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health.

Conducts all activities in compliance with applicable laws, regulations, standards and hospital policies, procedures including Blood and Body Substance Precautions.

EDUCATION, EXPERIENCE AND TRAINING:

High school diploma or equivalent required. Prior Switchboard Operation experience preferred. Previous clerical experience preferred.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.

SCHEDULE:


Varied hours as needed; Primarily weekend nights; 11:00 p.m.-7:00 a.m.
Varied hours as needed.

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