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Teleperformance Jobs in Boca Raton, FL (NOW HIRING)

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Teleperformance information

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$10

$17

$25

How much do teleperformance jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for teleperformance in Boca Raton, FL is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service Representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.
What are popular job titles related to Teleperformance jobs in Boca Raton, FL? For Teleperformance jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Teleperformance jobs in Boca Raton, FL look for? The top searched job categories for Teleperformance jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Teleperformance jobs? Cities near Boca Raton, FL with the most Teleperformance job openings:
Teleperformance jobs near you
Infographic showing various Teleperformance job openings in Boca Raton, FL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $37,298 per year, or $17.9 per hour.

Employee Engagement Coordinator

Teleperformance

North Lauderdale, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 hours ago

Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

46th of 71 rated call and contact centers

Job description

Overview

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Responsibilities

Your Responsibilities

  • Create and rollout employee engagement programs and initiatives including Corporate Social Responsibility 
  • Develop and implement Great Place to Work action plans 
  • Own the execution and success of domestic and global campaigns 
  • Oversee regional Employee Engagement Specialist and Citizen of the World Ambassador teams 
  • Management of employee recognition programs and annual awards 
  • Promote site events through written articles and social media 
  • Conduct audits to ensure charitable efforts align with processes 
  • Manage budgets for monthly, quarterly and annual activities 
  • Excellent oral and written communication skills, as well as outstanding interpersonal skills 
  • Ability to work independently and possess a strong set of creative thinking skills 
  • Able to facilitate group and team efforts on a wide variety of initiatives 
  • Assist with other duties as required and requested by supervisor or other management staff 
  • Thrive as a team player in a fast paced, high energy, change orientated environment 
  • Ability to multitask is critical 
  • Must always present a professional appearance and manner 

 

Qualifications

Required Skills

  • Minimum 1 year previous admin experience in high paced customer focused environment 
  • Requires being highly customerservice-oriented, outgoing, and energetic 
  • Excellent organizational and communication skills 
  • Ability to prioritize and complete multi-task assignments 
  • Strong attention to detail 
  • Microsoft Office (Word, OneNote, Power Point, Excel) 
  • Knowledge of Social Media - Facebook, Twitter, Instagram, YouTube, etc. 
  • Must be flexible with availability and schedule to meet business needs 
  • Solid organizational, administrative, leadership and time management skills 
  • Able to demonstrate personal ownership of tasks and follow through to obtain desired results 
  • Skilled in determining why and how tasks should be attempted and their effective completion 
  • Proven experience in overcoming unexpected difficulties and using logical problem solving skills 
  • Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit check 

BEST Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy 

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

Employment Type: FULL_TIME

What Teleperformance employees say

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