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Teleperformance Jobs in Boca Raton, FL (NOW HIRING)

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Teleperformance information

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How much do teleperformance jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for teleperformance in Boca Raton, FL is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What kind of work is Teleperformance?

Teleperformance is a company that hires customer service representatives to handle customer inquiries, technical support, and sales for various clients. Employees typically work in call centers or remotely, using communication tools and following scripts to assist customers efficiently.

How much is the basic salary of Teleperformance?

The basic salary for Teleperformance customer service roles typically ranges from $10 to $15 per hour, depending on location, experience, and shift timings. Salaries may also include performance-based incentives and benefits such as health insurance and paid time off.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service Representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

Is it hard to get hired by Teleperformance?

Getting hired by Teleperformance can vary depending on the position and location, but generally involves completing an application, passing a skills assessment, and participating in an interview. The company often looks for good communication skills and customer service experience, with some roles requiring specific language or technical skills. The hiring process is competitive but accessible for candidates who meet the requirements and demonstrate the necessary skills.

What is the pay rate at Teleperformance?

The pay rate for Teleperformance customer service roles typically ranges from $12 to $20 per hour, depending on the location, experience, and specific job responsibilities. Some positions may also offer performance bonuses or incentives. Pay rates are subject to change based on company policies and regional standards.
What are popular job titles related to Teleperformance jobs in Boca Raton, FL? For Teleperformance jobs in Boca Raton, FL, the most frequently searched job titles are:
What cities near Boca Raton, FL are hiring for Teleperformance jobs? Cities near Boca Raton, FL with the most Teleperformance job openings:
Facilities Specialist

Facilities Specialist

Teleperformance

North Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers


Job description

Overview

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Responsibilities
  • Oversee vendors & contractors to maintain buildings, grounds, & operations
  • Move furniture and equipment as needed
  • Inspect buildings and grounds daily to identify safety issues, repair issues, & maintenance needed
  • Perform light maintenance as needed - e.g., change light bulbs, minor plumbing repairs, etc.
  • Coordinates maintenance activities with Regional Facility Managers (RFMs) and local contractors
  • Responsible for maintaining site environmental, health, & safety (EHS) regulations compliance
  • Responsible for maintaining fire & life safety systems compliance
  • Responsible for compliance with company security policies (site physical security & IT cybersecurity)
  • Site business administration duties include submitting vendor and contractor invoices for payment
  • Maintain good working relationships with site leadership
  • Guaranteed minimum 40 hours per week
  • On call position. May need to work over 40 hours on occasion, as needed. Required to respond to afterhours emergencies, planned critical maintenance, or special events (overtime eligible).
  • Maintain composure in challenging situations
  • Assist other departments to fulfill site needs
  • Able to use hand/power tools if needed
Qualifications
  • Must be able to work at the North Lauderdale, FL site
  • High school diploma or GED equivalent
  • Minimum 6 months FA experience in Facility maintenance field required
  • Must be able to work Monday-Friday 11AM-7:30PM EST with some overtime and weekends as needed. Availability for emergencies
  • Good communication skills - able to articulate events happening at the site clearly and concisely. Must be able to effectively communicate with vendors, site admin, and leadership.
  • Basic business acumen - able to present information and data in Excel/Office tools for business cases on expenditures, project requests, and site portfolio.
  • Proficiency with computers & Microsoft Office applications as this role requires communication and reporting via emails, messaging applications, work order ticketing systems.
  • Ability to read and follow verbal and written instructions
  • Basic understanding of engineered building systems - HVAC, CRAC units, electrical distribution systems, standby diesel generator systems, UPS systems, fire alarm systems, fire sprinkler systems, security alarms.
  • Able to clear extensive background check 

 

Required Skills

BEST Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy 

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

Employment Type: FULL_TIME

What Teleperformance employees say

Pay

Benefits

Hours and flexibility

Workplace

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