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Telemarketing Manager Jobs in Riverside, CA (NOW HIRING)

Provident

Community Banking Supervisor

Corona, CA · On-site

$24 - $30/hr

... telemarketing techniques. Will report any problem areas to the Branch Service/Operations Manager and/or Community Banking Manager. Essential Functions: * Meets or exceeds established goals and ...

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Telemarketing Manager information

See Riverside, CA salary details

$45.9K

$77K

$92.9K

How much do telemarketing manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for telemarketing manager in Riverside, CA is $76,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $88,700.00 per year, depending on experience, location, and employer.

What is a telemarketing manager?

Telemarketing Managers are professionals responsible for overseeing and directing a team of telemarketers who make outbound calls to potential or existing customers. Their main duties include setting sales goals, developing scripts, training staff, and monitoring performance to ensure targets are met. They also analyze call data, implement strategies to improve results, and ensure compliance with relevant laws and company policies. Telemarketing Managers play a crucial role in driving sales growth and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a telemarketing manager?

To thrive as a Telemarketing Manager, you need strong leadership abilities, sales expertise, and experience in managing outbound calling campaigns, typically supported by a degree in business or marketing. Familiarity with CRM software, auto-dialer systems, and call analytics platforms is highly valuable. Excellent communication, motivational skills, and the ability to handle pressure help distinguish top performers in this role. These skills and qualities drive team productivity, ensure effective customer engagement, and maximize campaign results in a competitive sales environment.

What are some common challenges faced by telemarketing managers and how can they be addressed?

Telemarketing Managers often face challenges such as maintaining team motivation, managing high turnover rates, and ensuring consistent lead quality. Addressing these issues involves implementing effective training programs, setting clear performance expectations, and fostering a supportive team environment. Regular coaching sessions and recognizing top performers can also help boost morale and retention. Additionally, collaborating with sales and marketing teams ensures that telemarketing strategies align with broader business objectives.

What is the difference between Telemarketing Manager vs Telemarketing Supervisor?

AspectTelemarketing ManagerTelemarketing Supervisor
ResponsibilitiesOversees entire telemarketing team, develops strategies, manages campaignsSupervises daily activities, trains staff, ensures call targets are met
Required SkillsLeadership, strategic planning, communicationTeam management, communication, problem-solving
Work EnvironmentOffice-based, managerial settingOffice-based, team supervision
Common CertificationsSales or marketing certifications often preferredCustomer service or sales certifications beneficial

The main difference between a Telemarketing Manager and a Telemarketing Supervisor lies in scope and responsibilities. The manager oversees the entire telemarketing operation, focusing on strategy and team management, while the supervisor handles daily team supervision and performance. Both roles require strong communication skills, but the manager typically needs more leadership and strategic planning experience.

How much do telemarketing managers get paid?

Telemarketing managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and company size. They often oversee sales teams, develop scripts, and use CRM tools to meet targets, with higher salaries possible in larger organizations or with specialized skills.

Is a telemarketing manager a hard job?

A telemarketing manager oversees sales teams that make outbound calls to promote products or services, requiring strong communication, leadership, and organizational skills. The role can be challenging due to high call volumes, meeting sales targets, and managing team performance, often involving pressure to achieve results within set schedules.

What are the responsibilities of a telemarketing manager?

A telemarketing manager oversees the planning, execution, and monitoring of telemarketing campaigns, manages a team of telemarketers, sets sales targets, and ensures compliance with company policies and regulations. They analyze performance metrics, develop training programs, and implement strategies to improve sales effectiveness using tools like CRM software. Strong communication, leadership, and organizational skills are essential for success in this role.

What are the most commonly searched types of Telemarketing jobs in Riverside, CA?

The most popular types of Telemarketing jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Telemarketing Manager jobs?

Cities near Riverside, CA with the most Telemarketing Manager job openings:

Telemarketing Manager jobs near you
Infographic showing various Telemarketing Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $76,993 per year, or $37 per hour.

Insurance Telemarketer / BDC Representative

Kenna Yapa-Farmers Insurance Agency

Riverside, CA • On-site

$20K - $50K/yr

Part-time

Posted 9 days ago

Job description

We need an Insurance Telemarketer to join our Business Development Center (BDC). You will call warm and cold leads, set appointments, and talk with potential clients about insurance policies.

Responsibilities

Make outbound calls to leads who asked for insurance information. Set appointments for our licensed sales agents. Answer questions about our auto, home, and life insurance products. Update our CRM database with detailed notes from every call. Follow up with old leads and current clients through phone calls and emails.

Requirements

Communication skills: A clear, friendly phone voice and active listening skills. Tech skills: Comfortable using computers and customer databases (CRM). Drive: A strong work ethic and a goal-oriented attitude.

Benefits
Flexible Schedule###