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Telemarketer Jobs in Baltimore, MD (NOW HIRING)

Plan and implement telemarketing and prospecting objectives * Coordinate delivery and pick up of orders with operations teams * Provide support to Outside Sales team * Adhere to pricing guidelines ...

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Telemarketer information

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$8

$18

$28

How much do telemarketer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for telemarketer in Baltimore, MD is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $21.01 per hour, depending on experience, location, and employer.

What is a telemarketer?

Telemarketers are professionals who contact potential customers by phone to promote products, services, or gather information for market research. They typically work in call centers or remotely, following scripts to engage with clients, answer questions, and attempt to make sales or set appointments. Telemarketers may work for a variety of industries and are often responsible for meeting specific sales or outreach targets. Their role requires good communication skills, resilience in handling rejections, and the ability to quickly learn about the products or services they represent.

What is a telemarketer?

Telemarketers are marketing and sales professionals who contact potential leads by telephone to sell products or services. Telemarketers work in a variety of industries, generally in an office setting or call center, and can make many calls a day. They can be b2b (business to business) telemarketers or b2c (business to consumer) telemarketers. Some telemarketers are focused strictly on lead generation, while others call to share a sales promotion or opportunity with a customer.

What are the key skills and qualifications needed to thrive as a telemarketer, and why are they important?

To thrive as a Telemarketer, you need strong verbal communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and auto-dialing systems is typically required. Resilience, active listening, and a positive attitude help standout performers handle rejection and build rapport with potential customers. These skills are crucial for achieving sales targets, maintaining customer satisfaction, and contributing to overall business growth.

What are some common challenges telemarketers face, and how can they overcome them?

Telemarketers often encounter challenges such as handling rejection, maintaining motivation during repetitive tasks, and meeting sales targets. To overcome these hurdles, it's important to develop resilience, use scripts as flexible guides rather than rigid instructions, and seek constructive feedback from supervisors. Regular team meetings and ongoing training sessions can also provide valuable support, helping telemarketers refine their communication skills and stay engaged in a fast-paced environment.

What is the difference between Telemarketer vs Customer Service Representative?

AspectTelemarketerCustomer Service Representative
Required SkillsCommunication, persuasion, sales techniquesCommunication, problem-solving, patience
Work EnvironmentCall centers, remoteCall centers, retail, office settings
Industry UsageSales, telemarketingCustomer support, client relations
Common TasksMaking outbound sales calls, lead generationHandling customer inquiries, resolving issues

While both roles involve communication over the phone, telemarketers focus on outbound sales and lead generation, whereas customer service representatives handle inbound customer inquiries and support. Both positions require strong communication skills but serve different functions within a company's customer interaction strategy.

How much does a telemarketer get paid?

The average hourly wage for a telemarketer ranges from $10 to $15, with annual salaries typically between $20,000 and $35,000. Pay can vary based on experience, location, and whether commissions or bonuses are included, as telemarketers often work on commission or incentive-based pay structures.

Is being a telemarketer hard?

Being a telemarketer can be challenging due to the need for strong communication skills, persistence, and handling rejection regularly. The job often involves working with scripts, managing a high volume of calls, and meeting sales or outreach targets, which can be demanding for some individuals.

What are the most commonly searched types of Telemarketer jobs in Baltimore, MD?

The most popular types of Telemarketer jobs in Baltimore, MD are:

What are popular job titles related to Telemarketer jobs in Baltimore, MD?

For Telemarketer jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Telemarketer jobs in Baltimore, MD look for?

The top searched job categories for Telemarketer jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Telemarketer jobs?

Cities near Baltimore, MD with the most Telemarketer job openings:

Infographic showing various Telemarketer job openings in Baltimore, MD as of August 2026, with employment types broken down into 60% Full Time, 39% Part Time, and 1% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $38,083 per year, or $18.3 per hour.

Customer Relations Representative - State Farm Agent Team Member

State Farm

Dundalk, MD • On-site

$55K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago


State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,561 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance


Job description

Responsive recruiter
Benefits:
  • License Reimbursement
  • Salary Plus Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As an Customer Relations Representative - State Farm Agent Team Member for Michael Doyle - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

Compensation: $55,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Baltimore, MD and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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