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Telecommute Remote Jobs in Tennessee (NOW HIRING)

Remote-USA Revecoreis embarking on re-architecting and modernizing its core platform. The Data Technology atRevecoreis empowering the businessinunlocking new opportunities by integrating data and ...

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Telecommute Remote information

See Tennessee salary details

$13

$25

$34

How much do telecommute remote jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for telecommute remote in Tennessee is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $30.10 per hour, depending on experience, location, and employer.

What are the qualifications to get a remote telecommute job?

The qualifications that you need for a remote telecommute job vary by industry, but include access to your employer or client’s telecommunication system. For example, software developers typically need a bachelor’s degree in computer science or a related field, while virtual tutors need a degree or specialized knowledge of the subject that they teach. If they provide clinical services, telehealth providers need a license from the state in which they work. For some virtual positions, you may be able to substitute experience instead of postsecondary qualifications.

What is the difference between Telecommute Remote vs Customer Service Representative?

AspectTelecommute RemoteCustomer Service Representative
Work EnvironmentHome-based, flexible locationOffice or call center, sometimes remote
Required CredentialsVaries; often high school diploma or equivalent, good communication skillsHigh school diploma or equivalent, customer service skills
Industry UsageAcross many industries including tech, sales, supportPrimarily retail, telecom, and service sectors
Work NatureIndependent, self-managed tasksInteracting with customers, problem-solving

While both roles can be performed remotely, Telecommute Remote jobs offer more flexibility and may require broader skills, whereas Customer Service Representative roles focus on direct customer interaction, often within specific industries. Understanding these differences helps job seekers find the best fit for their skills and preferences.

What are the key skills and qualifications needed to thrive as a remote worker, and why are they important?

To thrive as a remote worker, you need strong self-management, time management, and communication skills, often backed by relevant experience or a degree in your field. Familiarity with collaboration tools like Slack, Zoom, and project management platforms such as Trello or Asana is typically required. Proactive problem-solving, adaptability, and self-motivation are crucial soft skills for excelling in a remote environment. These abilities ensure productivity, effective collaboration, and the ability to meet goals independently without direct supervision.

What does it mean to work in a telecommute remote job?

A telecommute remote job allows employees to work from any location outside of a traditional office setting, typically from home. These positions rely on internet connectivity and digital communication tools to collaborate with colleagues and fulfill job responsibilities. Telecommuting offers flexibility in work hours and location, which can lead to improved work-life balance. However, it also requires strong self-discipline and effective time management skills to stay productive without direct supervision.

What are some common challenges faced by professionals working in telecommute remote roles, and how can they be addressed?

Professionals in telecommute remote roles often encounter challenges such as maintaining clear communication with team members, managing time effectively, and combating feelings of isolation. To address these, it's important to establish regular check-ins with colleagues, set clear boundaries between work and personal life, and utilize collaboration tools to stay connected. Additionally, creating a dedicated workspace and following a consistent routine can help enhance productivity and well-being.
What are the most commonly searched types of Telecommute jobs in Tennessee? The most popular types of Telecommute jobs in Tennessee are:
What cities in Tennessee are hiring for Telecommute Remote jobs? Cities in Tennessee with the most Telecommute Remote job openings:
Infographic showing various Telecommute Remote job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 5% Part Time, and 13% Contract. Highlights an 57% Physical, 5% Hybrid, and 38% Remote job distribution, with an average salary of $52,244 per year, or $25.1 per hour.

Customer Service Representative

Cascade Financial Services

Knoxville, TN • Remote

$15.25 - $20.75/hr

Full-time

Posted 14 days ago


Job description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

The Customer Service Specialist is responsible for providing exceptional service to mortgage lending customers through both verbal and written communication. Your duties include, but are not limited to, answering inquiries, resolving complaints, maintaining accurate loan files, processing payments, and performing early-stage collections on newly delinquent accounts to encourage timely payments and address minor repayment issues. You will be a key point of contact for borrowers, ensuring a positive and professional relationship with Cascade Financial Services.

How you'll do it:

  • Service mortgage lending customers via inbound and outbound calls, and written communication.
  • Answer customer inquiries about their mortgage loan, including payment status, escrow, statements, and general loan information.
  • Handle and resolve customer complaints, escalating complex issues to appropriate departments when necessary.
  • Conduct early-stage collections on delinquent mortgage accounts (typically 4-15 days past due) through both inbound and outbound calls. This includes:
    • Proactively contacting borrowers to remind them of upcoming or recently missed payments.
    • Understanding reasons for minor delinquency.
    • Educating borrowers on payment options and methods.
    • Securing promises to pay and documenting all commitments.
    • Helping with basic repayment issues before escalation to dedicated Collections/Loan Counselor teams.
  • Document all communications between the borrower and Cascade Financial Services, as well as updating the servicing computer system to ensure a complete and accurate loan file.
  • Communicate effectively with other departments (e.g., Collections, Escrow, Loss Mitigation) about loan payments, borrower files, and issue resolution.
  • Maintain borrower relationships in a friendly, professional, and empathetic manner.
  • Generate payoffs, verification of mortgage, and other requested loan documents accurately and efficiently.
  • Accept loan payments by phone from current borrowers, ensuring proper processing and adherence to payment handling procedures.
  • Research information relating to specific job duties and borrower inquiries to provide accurate and complete responses.
  • Assist with other duties as necessary, contributing to overall departmental efficiency and customer satisfaction.

What you'll need to join Cascade:

  • Experience: Prior experience in a customer service role, preferably within mortgage servicing or a financial services environment.
  • Technical Skills:
    • Microsoft Outlook, Word and Excel experience is strongly preferred.
    • Experience with Sagent's LoanServ mortgage servicing software strongly preferred.
  • Knowledge:
    • Prior mortgage experience a plus, demonstrating familiarity with mortgage loan concepts.
    • Comprehensive knowledge of various regulations governing mortgage servicing processes, not limited to TILA, RESPA, NACHA, FCRA, etc.
    • Basic understanding of early-stage collection principles and best practices.
  • Soft Skills:
    • Ability to communicate clearly and effectively with clients and employees to create a positive and cooperative work environment.
    • Excellent listening, organizational, interpersonal, and time management skills.
    • Strong problem-solving skills with a customer-centric approach.
    • Ability to work as a team member and contribute positively to group objectives.
    • Ability to adjust easily to work situations based on employee, group, or business needs.
    • Ability to work well under pressure in a fast-paced environment.
  • Language: Spanish speaking a plus.

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.