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Telecommunications Technology Jobs in Washington

Sebenza LLC

Telecommunications Technician

Lanham, MD · On-site

The role involves providing Tier 1 & 2 telecommunication user support, installing and supporting ... Sebenza delivers secure, scalable, and mission-ready IT managed services - specializing in ...

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Telecommunications Technology information

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$17

$32

$48

How much do telecommunications technology jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for telecommunications technology in Washington is $32.47, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $38.12 per hour, depending on experience, location, and employer.

What are some typical challenges faced by professionals in telecommunications technology, and how can they be addressed?

Professionals in Telecommunications Technology often encounter challenges such as rapidly evolving technologies, maintaining network security, and minimizing downtime during system upgrades. To address these, it's important to stay current with industry certifications, collaborate closely with cross-functional teams (like IT and cybersecurity), and proactively monitor systems for vulnerabilities. Regular training and adopting best practices for troubleshooting can also help professionals stay ahead in this dynamic field.

What is telecommunications technology?

Telecommunications technology refers to the systems, devices, and infrastructure that enable the transmission of information over distances. This includes technologies such as telephones, mobile networks, fiber optics, satellite communications, and the internet. Professionals in this field design, install, maintain, and troubleshoot these systems to ensure reliable communication. Telecommunications technology plays a crucial role in connecting people and businesses globally, supporting everything from voice calls to high-speed internet and data services.

What are the key skills and qualifications needed to thrive in telecommunications technology?

To thrive in Telecommunications Technology, a solid understanding of networking principles, signal processing, and telecommunications protocols is essential, often supported by a degree in electronics, IT, or a related field. Proficiency with industry-standard tools such as Cisco equipment, network analyzers, and certifications like CompTIA Network+ or Cisco CCNA is highly valued. Strong problem-solving, communication skills, and the ability to work collaboratively are important soft skills in this field. These competencies are crucial for ensuring reliable communication networks and quickly resolving issues in a rapidly evolving technological environment.

Is telecommunications technology a good career?

Telecommunications technology is a viable career that involves installing, maintaining, and upgrading communication systems such as networks, fiber optics, and wireless infrastructure. It often requires technical skills, certifications, and the ability to adapt to evolving technology, making it a stable field with demand across various industries.

What are careers in telecommunications technology?

Careers in telecommunications technology include roles such as network engineers, systems administrators, and field technicians who design, install, and maintain communication systems like fiber optics, wireless networks, and VoIP. These jobs often require technical skills, knowledge of networking protocols, and certifications such as Cisco or CompTIA. Professionals in this field work in environments like data centers, telecommunications companies, or corporate IT departments.

What is the difference between Telecommunications Technology vs Network Technician?

AspectTelecommunications TechnologyNetwork Technician
Required CredentialsAssociate's or Bachelor's in Telecommunications, certifications like CompTIA Network+Associate's degree, certifications like Cisco CCNA
Work EnvironmentTelecom companies, service providers, installation sitesIT departments, data centers, client sites
Industry UsageDesigning, installing, maintaining telecom systemsConfiguring, troubleshooting computer networks

Telecommunications Technology professionals focus on designing and maintaining telecom systems, while Network Technicians primarily troubleshoot and repair computer networks. Both roles require similar certifications and often work in related environments, but their core responsibilities differ in scope and specialization.

What are popular job titles related to Telecommunications Technology jobs in Washington? For Telecommunications Technology jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Telecommunications Technology jobs in Washington look for? The top searched job categories for Telecommunications Technology jobs in Washington are:
Telecommunications Technology jobs near you
Infographic showing various Telecommunications Technology job openings in Washington as of July 2026, with employment types broken down into 74% Full Time, 17% Part Time, and 9% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $67,537 per year, or $32.5 per hour.

Telecommunications Administrator

Howard University

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 hours ago

Howard University rating

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

155th of 615 rated colleges and universities

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.
At Howard University, we prioritize well-being and professional growth.
Here is what we offer:
  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!
https://hr.howard.edu/benefits-wellness
JOB PURPOSE:
The Telecommunications Administrator is responsible for the administration, configuration, and maintenance of all telecommunications systems supporting Howard University Hospital. This position ensures the reliability, scalability, and security of voice communication systems-including VoIP, PBX, call center, and paging technologies-to support clinical operations, patient communications, and administrative workflows. The role contributes directly to operational efficiency, patient safety, and continuity of hospital communications.
SUPERVISORY AUTHORITY:
This position does not have direct supervisory responsibility but may provide technical direction, training, and oversight to contractors, vendors, and junior IT support staff on telecommunications-related projects and daily operations.
NATURE AND SCOPE:
The Telecommunications Administrator functions as a key member of the Enterprise Technology Services team, providing specialized expertise in voice and communication systems that serve clinical, administrative, and emergency operations across Howard University Hospital.
  • The incumbent will interface regularly with hospital departments, clinical leadership, and external vendors to maintain mission-critical communication systems.
  • This position requires strong analytical and problem-solving skills, the ability to manage multiple priorities, and a commitment to service excellence in a healthcare environment that operates 24/7.
  • The Administrator must ensure compliance with hospital policies, HIPAA regulations, and industry best practices for data protection and system security.

PRINCIPAL ACCOUNTABILITIES:
  • Manage and maintain the hospital's telecommunications systems, including VoIP, PBX, voicemail, call recording, and call center applications.
  • Configure and optimize SIP trunks, call routing, dial plans, and extensions to meet departmental needs.
  • Monitor system performance, perform diagnostics, and resolve issues to ensure maximum uptime and call quality.
  • Apply firmware updates, patches, and backups in accordance with change management procedures.
  • Serve as the primary liaison with telecommunications vendors and service providers for installation, troubleshooting, upgrades, and service-level compliance.
  • Provide support for end users experiencing voice communication issues; deliver training for hospital staff on system features and functionality.
  • Collaborate with network and security teams to ensure seamless integration of telephony systems with hospital IT infrastructure and clinical applications (e.g., nurse call systems, paging, and EHR interfaces).
  • Maintain detailed system documentation, call flow diagrams, and asset inventories.
  • Generate reports and analytics on system usage, performance, and capacity planning.
  • Ensure telecommunications systems align with HIPAA, Joint Commission, and hospital security standards.
  • Participate in disaster recovery planning and test emergency communication systems regularly.
  • Evaluate emerging technologies and make recommendations for system enhancements to improve communication reliability, efficiency, and cost-effectiveness.

CORE COMPETENCIES:
  • Strong understanding of VoIP technologies, PBX systems, SIP protocols, and unified communications platforms (Cisco, Avaya, Mitel, or equivalent).
  • Demonstrated ability to troubleshoot complex technical issues methodically and efficiently.
  • Responsive and service-oriented approach to supporting hospital staff and clinical teams.
  • Works effectively with multidisciplinary teams and external vendors.
  • Ensures accuracy and completeness in configurations, documentation, and compliance requirements.
  • Ability to perform in a fast-paced hospital environment with competing priorities and critical timelines.
  • Strong verbal and written communication skills, including the ability to convey technical concepts to non-technical users.

MINIMUM REQUIREMENTS:
Education & Experience:
  • Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field required.
  • Minimum three (3) to five (5) years of progressive experience managing enterprise telecommunications or unified communications systems, preferably in a healthcare or large enterprise environment.

Certifications (Preferred):
  • Cisco CCNA Collaboration or Voice
  • Avaya Certified Implementation Specialist
  • CompTIA Network+ or Security+

Technical Skills:
  • Experience with VoIP systems (Cisco Unified Communications Manager, Avaya Aura, or equivalent).
  • Strong understanding of SIP trunking, call routing, QoS, and TCP/IP networking.
  • Familiarity with call center technologies (IVR, ACD, call analytics).
  • Knowledge of telecommunication cabling standards and network topology.
  • Understanding of HIPAA and security practices in healthcare environments.

Work Environment:
  • Primarily on-site at Howard University Hospital.
  • May require on-call or after-hours support for critical system maintenance or emergencies.

Compliance Salary Range Disclosure
Compensation Range: $79,200 - $88,000

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