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Telecommunications Associate Jobs in Indiana (NOW HIRING)

Family Health Center

IT Analyst

Vincennes, IN · On-site

$65K/yr

This position is responsible for maintaining hardware, software, telecommunications, and business ... Associate degree in Computer Science, Information Technology, or a related field with an equivalent ...

Elevance Health

Information Security Advisor

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and ... Telecommunications and Network Security. Minimum Qualification: * Requires BS/BA degree in ...

Elevance Health

Information Security Advisor

Indianapolis, IN · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and ... Telecommunications and Network Security. Minimum Qualification: * Requires BS/BA degree in ...

Elevance Health

Information Security Advisor

Indianapolis, IN · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and ... Telecommunications and Network Security. Minimum Qualification: * Requires BS/BA degree in ...

Elevance Health

Information Security Advisor

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and ... Telecommunications and Network Security. Minimum Qualification: * Requires BS/BA degree in ...

Purdue University

Electronics Shop Planner

West Lafayette, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position supports Electronics & Telecommunications operations by scoping, planning, scheduling ... Consideration will be given to an equivalent combination of education and experience (associate ...

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Telecommunications Associate information

What are the key skills and qualifications needed to thrive as a telecommunications associate?

To thrive as a Telecommunications Associate, you need strong knowledge of networking concepts, telecommunications systems, and related technical troubleshooting skills, often supported by a relevant degree or certification. Familiarity with VoIP technologies, network management tools, and industry-standard systems like Cisco or Avaya is typically required. Excellent problem-solving, communication, and teamwork abilities set outstanding candidates apart in this role. These skills ensure reliable network operations, rapid issue resolution, and effective collaboration with technical teams and users.

What does a telecommunications associate do?

A Telecommunications Associate is responsible for installing, maintaining, and troubleshooting telecommunications systems, such as phone networks, internet connections, and data communication equipment. They support both hardware and software components, ensuring smooth and efficient communication within organizations. Their duties may also include configuring network devices, monitoring system performance, and assisting users with technical issues related to telecommunication services.

What are some typical challenges telecommunications associates face when managing multiple projects simultaneously?

Telecommunications Associates often juggle several projects at once, such as system upgrades, troubleshooting network issues, and coordinating installations. This can be challenging due to shifting priorities, tight deadlines, and the need to collaborate with different teams like IT, vendors, and clients. Effective time management, clear communication, and adaptability are key to successfully managing these demands and ensuring projects stay on track. Many organizations provide project management tools and support to help Associates balance their workload and meet objectives.

What is the difference between Telecommunications Associate vs Network Technician?

AspectTelecommunications AssociateNetwork Technician
CredentialsAssociate degree or relevant certifications (e.g., CompTIA Network+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentTelecom companies, service providers, customer supportIT departments, telecom infrastructure, on-site installations
Job FocusSupporting telecom systems, customer service, troubleshootingInstalling, maintaining, and repairing network hardware and infrastructure

The Telecommunications Associate and Network Technician roles share similar certifications and work environments, often overlapping in customer support and technical troubleshooting. However, Telecommunications Associates typically focus more on supporting telecom services and customer interactions, while Network Technicians are more involved in hardware installation and network infrastructure maintenance.

What are the most commonly searched types of Telecommunications jobs in Indiana? The most popular types of Telecommunications jobs in Indiana are:
What cities in Indiana are hiring for Telecommunications Associate jobs? Cities in Indiana with the most Telecommunications Associate job openings:
Telecommunications Associate jobs near you

IT Analyst

Family Health Center - Southwest Indiana

Vincennes, IN

$65K/yr

Full-time

Posted 13 days ago

Job description

Position Overview
The IT Analyst provides technical support and operational assistance for the Family Health Center's information technology systems and end users. This position is responsible for maintaining hardware, software, telecommunications, and business applications while ensuring reliable and secure technology services across the organization. The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support organizational goals. This position also serves as a liaison between staff, the Information Technology Department, and external technology partners to deliver responsive, customer-focused support.
This is an on-site position.
Essential Functions
The essential functions include, but are not limited to the following:
  • Supports and adheres to the Organization's Mission, Vision, and Values.
  • Provides first- and second-level technical support for hardware, software, peripherals, and business applications.
  • Coordinates daily Help Desk operations, including tracking, prioritizing, and resolving support requests in a timely manner.
  • Installs, configures, maintains, and troubleshoots desktop computers, laptops, printers, mobile devices, and other end-user equipment.
  • Administers user accounts, permissions, and device configurations across supported systems.
  • Assists with the setup, maintenance, and troubleshooting of the organization's phone system.
  • Provides backup support for Microsoft 365 administration, SharePoint administration, and network infrastructure.
  • Assists with the creation and maintenance of internal electronic documents, forms, and workflows.
  • Collaborates with departments to identify technology needs and implement solutions that improve operational efficiency.
  • Coordinates with third-party vendors and technology partners to resolve technical issues and support system implementations.
  • Provides end-user training and technical guidance on hardware, software, and organizational technology systems.
  • Assists with system upgrades, software deployments, and technology projects.
  • Maintains accurate documentation of support requests, system configurations, procedures, and technical solutions.
  • Follows established IT security standards, policies, procedures, and best practices to protect organizational data and systems.
  • Maintains current knowledge of emerging technologies and recommends improvements when appropriate.
  • Performs other duties as assigned.
Work-Related Experience
  • Minimum of three (3) years of experience providing technical support, systems administration, or information technology services preferred.
  • Experience supporting Microsoft 365, Windows operating systems, and enterprise business applications preferred.
  • Experience with Help Desk ticketing systems, desktop support, and user account administration preferred.
  • Experience supporting network infrastructure, telecommunications, or SharePoint environments preferred.
  • Experience in a healthcare environment preferred.
Physical Demands and Work Environment
Mental:
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills with the ability to prioritize multiple requests.
  • Ability to troubleshoot complex technical issues while providing exceptional customer service.
  • Demonstrates sound judgment, professionalism, and attention to detail.
Physical:
  • Able to perform essential job functions effectively.
  • Frequent sitting, standing, walking, bending, and lifting while installing or repairing equipment.
  • Ability to lift and carry equipment weighing up to 40 pounds.
  • Ability to safely handle, install, and troubleshoot computer hardware, peripheral devices, and other technology equipment.
Working Conditions:
  • Clean, well-lit ventilated office environment.
  • Frequent movement throughout organizational facilities to provide onsite technical support.
Education, Certification, and Licensure
Education: Associate degree in Computer Science, Information Technology, or a related field with an equivalent combination of relevant work experience required. Bachelor's degree preferred
Certification: Microsoft, Cisco, CompTIA, or other relevant technical certifications preferred.
Licensure: Valid Driver’s License
skills
  • Strong troubleshooting and technical support skills.
  • Knowledge of Microsoft 365, Windows operating systems, SharePoint, and Active Directory.
  • Knowledge of networking concepts, telecommunications, and hardware support.
  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities and work independently and collaboratively.
  • Strong organizational, analytical, and problem-solving abilities.

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