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Telecommunication Service Officer Jobs (NOW HIRING)

University of Kentucky

Police Dispatcher

Lexington, KY · On-site

$21.48 - $34.36/hr

... Telecommunication Academy must be obtained within 12 months of hire Physical Requirements Must be ... Maintain accurate records of calls for service, officer activity, and related information within ...

University of Kentucky

Police Dispatcher

Lexington, KY · On-site

$21.48 - $34.36/hr

... Telecommunication Academy must be obtained within 12 months of hire Physical Requirements Must be ... Maintain accurate records of calls for service, officer activity, and related information within ...

Digital Direction

Telecom Auditor

We help CIO's, IT Directors and IT departments manage telecommunications by serving as their ... Proficient knowledge in voice & data services, including interpretation of carrier CSR's. Ability ...

Vhr_atlantahousing

Chief Information Officer

$211K/yr

Develops plans to ensure that the organization's long-term telecommunications needs are identified ... service delivery, budget management skills, and a track record of excellent verbal and written ...

Tamus

Police Communications Officer in Training

Laredo, TX · On-site

$14.43/hr

... service following special or written instructions for transmitting and routing calls. Essential ... Monitors all telecommunications equipment including State and National computers. * Operates data ...

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As of Sep 14, 2026, the average yearly pay for telecommunication service officer in the United States is $60,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $64,000.00 per year, depending on experience, location, and employer.

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Police Dispatcher

Lexington, KY • On-site

University of Kentucky
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Kentuckyexternal

$21.48 - $34.36/hr

Full-time

Posted 13 days ago

University Of Kentucky rating

7.5

Company rating: 7.5 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

Job description

Posting Details
Posting Details
Job Title
Police Dispatcher
Requisition Number
RE55645
Working Title
Communications Officer
Department Name
3HL00:UK Police
Work Location
Lexington, KY
Grade Level
44
Salary Range
$21.48-34.36/hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
No experience required.
Required License/Registration/Certification
Certification from the Kentucky Department of Criminal Justice Training, Telecommunication Academy must be obtained within 12 months of hire
Physical Requirements
Must be able to sit for extended periods of time, view multiple computer screens without difficulty, and handle intermittent periods of high levels of stress.
Shift
Rotating 12 hour shifts. Must be able to work any of the following:
7 am - 7 pm
7 pm - 7 am
Days, Evenings, Nights, Weekends, Holidays, and Overtime for special events.
Job Summary
Support Public Safety Through Critical Emergency Communications and Dispatch Operations
The University of Kentucky is seeking a Communications Officer to join the University of Kentucky Police Department Security Operations Center.
This position provides emergent and non-emergent communications support to the UK community by receiving calls for service, dispatching police and security personnel, and maintaining critical records and communication systems. The Communications Officer plays an important role in supporting public safety, coordinating responses to incidents, and ensuring accurate information sharing with campus and external agencies.
What You'll Do
  • Monitor and operate a multi-channel 800 MHz radio console to maintain communication with police and security personnel and support officer safety.
  • Receive and respond to emergency and non-emergency calls, assess caller needs, determine call priority, and dispatch appropriate services.
  • Operate communication and safety systems including multi-line telephone consoles, TDD services, student safety applications, mass notification systems, access control systems, and camera systems.
  • Maintain accurate records of calls for service, officer activity, and related information within computer-aided dispatch systems, online reporting tools, and Excel spreadsheets.
  • Monitor, operate, and update information within the Criminal Justice Information System (CJIS) while coordinating with local, state, and federal agencies.
  • Provide customer service to callers and visitors by answering administrative phone lines and directing requests appropriately.

What You'll Bring
  • Clear speaking voice and strong verbal communication skills.
  • Ability to multitask effectively in a fast-paced environment.
  • Strong attention to detail and accuracy when documenting information.
  • Quick problem-solving and decision-making abilities.
  • Computer proficiency, including data entry, typing, and system navigation.
  • Flexibility and the ability to adapt to changing situations and priorities.

Minimum Requirements
  • High school diploma
  • No related experience required
  • Certification from the Kentucky Department of Criminal Justice Training Telecommunication Academy must be obtained within 12 months of hire

What's In It for You
  • Competitive starting pay of $24.00 per hour.
  • Professional development opportunities through the University of Kentucky Police Department.
  • Training and certification opportunities that support career growth in emergency communications and public safety.
  • UK's Exceptional Benefits

Why Now?
The University of Kentucky Police Department relies on skilled communications professionals to help provide timely responses to emergencies, service requests, and safety concerns across the campus community. This position is essential to ensuring accurate information flow between callers, officers, and partner agencies.
As campus safety operations continue to depend on advanced communication, dispatch, and notification systems, the Communications Officer serves a vital role in supporting efficient service delivery, incident response, and public safety coordination.
If you are not already certified as a Telecommunicator in Kentucky, you will need to attend a mandatory live-in training academy at the Department of Criminal Justice Training in Richmond, KY. The academy requires that you reside at their residence halls during the week. This must be completed within 1 year of your hire date.
Skills / Knowledge / Abilities
Customer service
Typing
Quick decision making
Excellent written and verbal communication
Accuracy
Attention to detail
Ability to learn and become proficient with new computer systems
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Deadline to Apply
09/13/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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About University of Kentucky

Sourced by ZipRecruiter

The University of Kentucky (UK), the state's flagship university, was founded in 1865 and its beautiful, sprawling campus, nestled in downtown Lexington, now covers over 900 acres and is home to more than 30,000 students and approximately 13,500 employees. The trees and beautifully manicured greenspaces are a source of pride for the university and combine to create an impressive oasis amidst the busy cityscape that surrounds it.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Lexington, KY, US

Year founded

1865

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