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Telecom Quality Performance Manager Jobs (NOW HIRING)

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Performance Manager

New York, NY · On-site

$60K - $70K/yr

This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Performance Manager

Manhattan, NY · On-site

$60K - $70K/yr

This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Oversee quality assurance by auditing cases monthly to ensure compliance and readiness * Serve as hiring manager for open positions, proactively address performance challenges, and support employee ...

Performance Manager

New York, NY · On-site

$60K - $70K/yr

This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises ...

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Telecom Quality Performance Manager information

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$24K

$86.2K

$158K

How much do telecom quality performance manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for telecom quality performance manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Telecom Quality Performance Manager jobs?

For Telecom Quality Performance Manager jobs, the most frequently searched job titles are:

Infographic showing various Telecom Quality Performance Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.

Senior National Quality Performance Manager (Remote)

Remote

Molina Healthcare
Health Care and Social Assistance • 10K+ employees

$65K - $142K/yr

Full-time

Posted 14 days ago


Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 199 frontline employees who took The Breakroom Quiz


Job description


JOB DESCRIPTION Job Summary
Provides senior level consultant level support for Molina's quality performance solutions team. Collaborates with various departments and stakeholders across the enterprise to plan, coordinate, and manage resources, and execute quality performance improvement initiatives in alignment with strategic objectives.
Essential Job Duties
  • Collaborates with health plan quality leaders to improve outcomes by leading quality data collection strategy, analytics, and reporting for the following: quality rate trending and forecasting, provider quality measurement performance, Consumer Assessment of Healthcare Providers and Systems (CAHPS) and survey analytics, health equity and social determinants of health (SDOH), and external vendor engagement.
  • Ensures quality programs are successfully delivered on time, within scope, and within resource constraints.
  • Oversees quality data ingestion activities and strategies to optimize completeness and accuracy of electronic health record (EHR)/health information exchange (HIE) and supplemental data impact.
  • Independently identifies, analyzes, and resolves complex quality issues using data analysis, project management skills, and cross-functional collaboration.
  • Leads execution of complex quality assignments, supports program changes, ensures alignment with program goals, and updates leadership and applicable parties on program/project development.
  • Draws actionable quality-related conclusions and recommends performance improvement initiatives.
  • Ensures compliance with all quality-related regulatory audit guidelines by adhering to roadmap of deliverables and timelines, and implements solutions to maximize national Healthcare Effectiveness Data and Information Set (HEDIS) audit success.
  • Partners with cross-functional teams to ensure data quality delivery through sequential transformations, draws actionable conclusions, and identifies opportunities to close quality care gaps.
  • Ensures that program deliverables meet all quality standards and regulatory requirements.
  • Creates and reviews quality-related program documentation, including plans, reports, and records, ensuring deliverables meet quality standards and regulatory requirements.
  • Proactively communicates risks, issues, and progress to stakeholders and escalates unresolved or high-impact concerns to leadership as appropriate.
  • Meets customer expectations and requirements, establishes, and maintains effective relationships and gains trust and respect.
  • Provides advanced subject matter support within the quality team; maintains flexibility to pivot and support other requests as needed.
  • Provides informal guidance and knowledge sharing to team members related to assigned quality initiatives and processes.

Required Qualifications
  • At least 4 years of program/project management experience in quality, including experience supporting HEDIS activities targeting and reporting, or equivalent combination of relevant education and experience.
  • Health care experience and functional quality knowledge.
  • Familiarity with running queries in Microsoft Azure or Structured Query Language (SQL) server.
  • Intellectual agility and ability to simplify and clearly communicate complex concepts.
  • Proficiency with data analysis, manipulation, interpretation, and reporting.
  • Strong quantitative aptitude, critical-thinking, problem-solving, and analytical skills.
  • Attention to detail and organizational skills.
  • Ability to work cross-collaboratively in a highly matrixed organization.
  • Effective verbal, written and presentation communication skills.
  • Microsoft Office suite (including Excel) and applicable software programs proficiency, and ability to learn/navigate new software programs.

Preferred Qualifications
  • Intermediate knowledge/experience related to National Committee for Quality Assurance (NCQA), Healthcare Effectiveness Data Information Set (HEDIS), Centers for Medicare and Medicaid Services (CMS), and state-specific regulatory submission requirements.
  • Microsoft Azure Databricks and SQL proficiency.
  • Knowledge of health care claim elements: Current Procedural Terminology (CPT), CPT Category II (CPTII), Logical Observation Identifiers Names and Codes (LOINC), Systematized Nomenclature of Medicine - Clinical Terms (SNOMED), Healthcare Common Procedure Coding System (HCPS), National Drug Code (NDC), CVX Codes (CVX), National Provider Identifiers (NPIs), Taxpayer Identification Numbers (TINs), etc.
  • Experience working in a cross-functional, highly matrixed organization, preferably within a managed care organization supporting Medicaid, Medicare, and/or Marketplace programs.
  • Project Management Professional (PMP).
  • Six Sigma Green Belt or Black Belt certification, and/or comparable coursework.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

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