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Telecom Program Manager Jobs in Ocoee, FL (NOW HIRING)

MCI Careers

Accountant for Niche Markets

Orlando, FL · On-site

$50K - $60K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Join our executive management team as an Accountant and play a vital role in supporting the ...

MCI Careers

Accountant for Niche Markets

Orlando, FL · On-site +1

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Join our executive management team as an Accountant and play a vital role in supporting the ...

MCI Careers

Senior Accountant

Orlando, FL

$69K - $86K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position manages the operation of the accounting department by providing leadership, guidance ...

MCI Careers

Accountant for Niche Markets

Orlando, FL · On-site +1

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Join our executive management team as an Accountant and play a vital role in supporting the ...

MCI Careers

Senior Accountant

Orlando, FL · On-site

$50K - $60K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position manages the operation of the accounting department by providing leadership, guidance ...

MCI Careers

Senior Accountant

Orlando, FL

$69K - $86K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... This position manages the operation of the accounting department by providing leadership, guidance ...

Snelling Staffing

Be Seen First

Test Engineers, US Citizenship Required

Orlando, FL · On-site

$75K - $95K/yr

Millimeter wave filters ensure corporate and telecom point-to-point links stay error free. On the ... The company has an immediate need for a Quality Manager in their central Orlando plant. US ...

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Telecom Program Manager information

See Ocoee, FL salary details

$33.9K

$94.5K

$138K

How much do telecom program manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for telecom program manager in Ocoee, FL is $94,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a Telecom program manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom program manager?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by telecom program managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Ocoee, FL are hiring for Telecom Program Manager jobs?

Cities near Ocoee, FL with the most Telecom Program Manager job openings:

Telecom Program Manager jobs near you

Commercial Support Technician

Orlando Telephone Company Inc

Orlando, FL • On-site

Full-time

Re-posted 18 hours ago

Job description

Description:

Job Title: Commercial Support Technician

Department: Network Operations Center

Status: Full-Time/Non-Exempt

Reports to: Supervisor, Commercial Support

Location: Orlando, FL


Summary:


The Commercial Support Technician primary functions include monitoring Commercial Customer Network and Services. First call resolution for Commercial Customer reported troubles. Summit Broadband CPE environment and investigating alarms down to root cause for repair or dispatch. Receiving incoming calls from and providing support to all Commercial customers. Creating trouble tickets for tracking purposes, handling escalations, implementing outage restoration procedures and assisting in tracking of scheduled network maintenance by communicating before and after an event, that will impact a given Commercial Customer services.


Duties and Responsibilities:


Essential duties and responsibilities include but are not limited to those listed below.

  • Maintain surveillance of Commercial Customers at all times
  • Correlates and troubleshoots alarms collected by monitoring tools. Identify root cause of trouble and resolve, dispatch or escalate as required
  • Investigate and attempt to resolve all customer issues – technical and billing related issues.
  • Maintain integrity of Monitoring Systems by referring erroneous alarms to responsible parties
  • Assists field operations with troubleshooting and resolving customer related issues.
  • Answer phones promptly
  • Create tickets for all customer reported troubles
  • Work open tickets assigned to the department daily
  • Close the loop with all customers on every issue.
  • Assists in communication of scheduled network maintenance
  • Track and communicate outages via email in a timely and effective manner
  • Achieve published goals daily, weekly, monthly.
  • Ability to work independently and as a team member
  • Maintain service levels for calls and tickets


Qualifications:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2-3 years of Telecommunications or related industry experience

-1-year previous work on a telecom surveillance system preferred

-1-year previous work in customer facing role preferred

  • Knowledge and experience in troubleshooting CPE environments- NIDs, Routers, Switches
  • Knowledge and experience in troubleshooting high speed data services
  • Knowledge and experience in troubleshooting 3 or more of the following:

- Metro-Ethernet devices and circuitry

-VLAN operations

-TCP/IP, PPPoE and cable modems

-Small office & home networking

-PC network configurations

-Routing and sub-netting

-Email delivery

-VoIP/Hosted Voice

-Video Delivery

-Access technologies – DOCSIS, PON, XGS-PON

  • Proven ability to manage multiple tasks/projects as well as lead small, directed projects
  • Strong oral and written communication skills are essential.
  • Moderate proficiency with Microsoft Office products preferred
  • Must be able to pass background check and drug screening
  • Working knowledge of Juniper Routers and Switches
  • Working knowledge of HFC, Fiber and Copper plant

Summit Broadband is a drug and tobacco free workplace.


Summit Broadband, Inc. is an Equal Opportunity Employer. The Company participates in the E-Verify program.


Other Duties:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Requirements:


Apply