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Telecom Program Manager Jobs in Utah (NOW HIRING)

ViaPath Technologies

Telecom Site Technician

Gunnison, UT · On-site

$18.75 - $25.50/hr

Under the direction of the Field Service Manager, but working largely independently without and/or ... Proficient in Windows OS, MS Office, and other software programs that may be required * Proficient ...

ViaPath Technologies

Telecom Site Technician

Gunnison, UT

$18.75 - $25.50/hr

Under the direction of the Field Service Manager, but working largely independently without and/or ... Proficient in Windows OS, MS Office, and other software programs that may be required * Proficient ...

Arbella Service Company

$76K - $95K/yr

... programs Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion ... Daily Management of MACD Assignments * Review and address all teams voice service requests and ...

Bearingstar Insurance

$76K - $95K/yr

... programs Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion ... Daily Management of MACD Assignments * Review and address all teams voice service requests and ...

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Telecom Program Manager information

What does a Telecom Program Manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a Telecom Program Manager, and why are they important?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by Telecom Program Managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What job categories do people searching Telecom Program Manager jobs in Utah look for? The top searched job categories for Telecom Program Manager jobs in Utah are:
What cities in Utah are hiring for Telecom Program Manager jobs? Cities in Utah with the most Telecom Program Manager job openings:
Telecom Program Manager jobs near you
Telecom Site Technician

Telecom Site Technician

ViaPath Technologies

Gunnison, UT • On-site

$18.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Overview
ViaPath is looking for a Telecommunications Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be worked full time at the client site in Gunnison, UT.
Responsibilities
  • Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients - clearly demonstrating "Service Excellence"
  • Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
  • Prioritizing and planning of assigned service calls
  • Communicating updates associated with assigned service calls
  • Escalating problems when appropriate
  • Interacting in a professional manner with customers to foster positive relationships
  • Point of contact for FACILITY staff for any issues regarding customer account
  • Replacing telephony hardware and network components, basic maintenance practices
  • Pulling cable, mounting network devices, installing telephony hardware
  • Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
  • Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
  • Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
  • Handle special projects as assigned by Field Service Manager
  • Scheduled and/or unscheduled overtime work and callouts are to be expected
  • Energize and foster an effective and impactful team environment
  • Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
  • Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
  • Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process

Qualifications
  • High school diploma or general education degree (GED) is required.
  • Minimum of 2-4 years of related experience.
  • Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Proficient in Windows OS, MS Office, and other software programs that may be required
  • Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
  • Knowledge of wiring color code and fabrication of data cabling.
  • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
  • Must possess a valid driver's license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
  • The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
  • Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.

Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
  • Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs.
  • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
  • Flexible Time Off (FTO) - Including vacation and sick time
  • Company Holidays
  • Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions.
  • Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
  • Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters.
  • Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

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