Enables internal business partners to address VOC insights through Stakeholder Engagement and Program Management DUTIES AND RESPONSIBILITIES: Harvests VOC insights across various sources to identify ...
Enables internal business partners to address VOC insights through Stakeholder Engagement and Program Management DUTIES AND RESPONSIBILITIES: Harvests VOC insights across various sources to identify ...
By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. B2B VOC Champion This role will build and manage the B2B Voice of Customer program ...
By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. B2B VOC Champion This role will build and manage the B2B Voice of Customer program ...
Sr. Program Manager, Fiber Engineering and Construction
Surprise, AZ · On-site
$106K - $106K/yr
The Senior Program Manager drives the successful execution of fiber optic network deployment ... Familiarity with telecom-specific tools such as GIS mapping, Google Earth, or basic CAD for ...
Quick apply
Sr. Program Manager, Fiber Engineering and Construction
Surprise, AZ · On-site
$106K - $106K/yr
The Senior Program Manager drives the successful execution of fiber optic network deployment ... Familiarity with telecom-specific tools such as GIS mapping, Google Earth, or basic CAD for ...
... , billing, and network operational data as features. 3. Multi-Source Data Integration Architect and maintain data connectors integrating survey platforms, CRM, FSM ticketing, billing systems, and ...
... , billing, and network operational data as features. 3. Multi-Source Data Integration Architect and maintain data connectors integrating survey platforms, CRM, FSM ticketing, billing systems, and ...
Data Network Telecom Technician
Phoenix, AZ · On-site
Data Network Telecom Technician Type: Contract - 6 Months (Probability of Extension) Location ... management. * Professional Services : Providing expertise for mission-critical programs.
Quick apply
Data Network Telecom Technician
Phoenix, AZ · On-site
Data Network Telecom Technician Type: Contract - 6 Months (Probability of Extension) Location ... management. * Professional Services : Providing expertise for mission-critical programs.
Data Network Telecom Technician
Phoenix, AZ · On-site
Data Network Telecom Technician Type: Contract - 6 Months (Probability of Extension) Location ... management. * Professional Services : Providing expertise for mission-critical programs.
Quick apply
Data Network Telecom Technician
Phoenix, AZ · On-site
Data Network Telecom Technician Type: Contract - 6 Months (Probability of Extension) Location ... management. * Professional Services : Providing expertise for mission-critical programs.
OSP Field Construction Manager
San Tan Valley, AZ · On-site
$24 - $32/hr
Medical
Dental
Vision
Retirement
PTO
SRI Telecom is seeking an OSP Construction Manager with relevant field project Management ... Program Management experience and Execution / ResultsExperience in developing project schedules ...
Quick apply
OSP Field Construction Manager
San Tan Valley, AZ · On-site
$24 - $32/hr
Medical
Dental
Vision
Retirement
PTO
SRI Telecom is seeking an OSP Construction Manager with relevant field project Management ... Program Management experience and Execution / ResultsExperience in developing project schedules ...
OSP Field Construction Manager
San Tan Valley, AZ · On-site
$32/hr
Medical
Dental
Vision
Retirement
PTO
SRI Telecom is seeking an OSP Construction Manager with relevant field project Management ... Project/Program Management experience and Execution / Results * Experience in developing project ...
OSP Field Construction Manager
San Tan Valley, AZ · On-site
$32/hr
Medical
Dental
Vision
Retirement
PTO
SRI Telecom is seeking an OSP Construction Manager with relevant field project Management ... Project/Program Management experience and Execution / Results * Experience in developing project ...
Owners Rep IT/Telecom Construction Manager
Peoria, AZ · On-site
Medical
Dental
Vision
Retirement
PTO
Construction project/program management experience with fiber optic systems and low voltage telecom/security, preferably in the data center environment * Experience reviewing construction documents ...
Quick apply
Owners Rep IT/Telecom Construction Manager
Peoria, AZ · On-site
Medical
Dental
Vision
Retirement
PTO
Construction project/program management experience with fiber optic systems and low voltage telecom/security, preferably in the data center environment * Experience reviewing construction documents ...
Company Description IDEALFORCE has a CONTRACT position available immediately for a Sr Telecom ... Relationships include the cross divisional, and agency program staff and agency senior management ...
Company Description IDEALFORCE has a CONTRACT position available immediately for a Sr Telecom ... Relationships include the cross divisional, and agency program staff and agency senior management ...
Works with Marketing Team to create and manage programs to generate demand for assigned products ... Preferrablywithin the telecom,Business Apps, or Data & Analytics related. * Strong financial or ...
Works with Marketing Team to create and manage programs to generate demand for assigned products ... Preferrablywithin the telecom,Business Apps, or Data & Analytics related. * Strong financial or ...
Telecom Client Technician
Medical
Dental
Vision
Life
Retirement
PTO
Under the direction of the Field Service Manager but working largely independently without and/or ... Proven proficiency in Windows OS, MS Office, and other software programs that may be required
Telecom Client Technician
Medical
Dental
Vision
Life
Retirement
PTO
Under the direction of the Field Service Manager but working largely independently without and/or ... Proven proficiency in Windows OS, MS Office, and other software programs that may be required
Telecom Client Technician
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Under the direction of the Field Service Manager but working largely independently without and/or ... Proven proficiency in Windows OS, MS Office, and other software programs that may be required
Telecom Client Technician
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Under the direction of the Field Service Manager but working largely independently without and/or ... Proven proficiency in Windows OS, MS Office, and other software programs that may be required
Sr. Strategic Sourcing Manager - Technology
Scottsdale, AZ · Hybrid
$130K - $168K/yr
Medical
Life
Retirement
PTO
Category Management : Develop and execute category strategies for telecommunications, network ... telecom modernization programs. * Ability to operate effectively in a fast-paced, matrixed, and ...
Sr. Strategic Sourcing Manager - Technology
Scottsdale, AZ · Hybrid
$130K - $168K/yr
Medical
Life
Retirement
PTO
Category Management : Develop and execute category strategies for telecommunications, network ... telecom modernization programs. * Ability to operate effectively in a fast-paced, matrixed, and ...
Telecom Client Technician
Medical
Dental
Vision
Life
Retirement
PTO
Under the direction of the Field Service Manager but working largely independently without and/or ... Proven proficiency in Windows OS, MS Office, and other software programs that may be required
Telecom Client Technician
Medical
Dental
Vision
Life
Retirement
PTO
Under the direction of the Field Service Manager but working largely independently without and/or ... Proven proficiency in Windows OS, MS Office, and other software programs that may be required
EHS Manager- Telecom
Tempe, AZ · On-site
$95K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As the EHS Manager , you will ultimately be responsible for leading environmental, health, and safety programs across CNS operations while ensuring compliance with company policies, client ...
Quick apply
EHS Manager- Telecom
Tempe, AZ · On-site
$95K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As the EHS Manager , you will ultimately be responsible for leading environmental, health, and safety programs across CNS operations while ensuring compliance with company policies, client ...
Audit Manager
$98K - $129K/yr
Process: Delivery of IAG programs (Process improvement initiatives), maximization of analytical ... in telecom, media, technology (TMT) business, banking, or similar industry, specifically handling ...
Audit Manager
$98K - $129K/yr
Process: Delivery of IAG programs (Process improvement initiatives), maximization of analytical ... in telecom, media, technology (TMT) business, banking, or similar industry, specifically handling ...
Retail Account Manager (RAM) - NRS & Retail Services
Phoenix, AZ · On-site
$31K/yr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you won't just manage a route-you will be a growth partner for small businesses. You ... reimbursement program. * Paid on-the-job training on both NRS tech products and IDT telecom ...
Retail Account Manager (RAM) - NRS & Retail Services
Phoenix, AZ · On-site
$31K/yr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you won't just manage a route-you will be a growth partner for small businesses. You ... reimbursement program. * Paid on-the-job training on both NRS tech products and IDT telecom ...
Conduct Failure Scenario Handling and Experience Reviews for critical programs and platforms to ... Experience in telecom, digital products, or customer-facing platforms Equal Opportunity Employer ...
Conduct Failure Scenario Handling and Experience Reviews for critical programs and platforms to ... Experience in telecom, digital products, or customer-facing platforms Equal Opportunity Employer ...
Retail Account Manager (RAM) - NRS & Retail Services
$31K/yr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you won't just manage a route-you will be a growth partner for small businesses. You ... reimbursement program. * Paid on-the-job training on both NRS tech products and IDT telecom ...
Retail Account Manager (RAM) - NRS & Retail Services
$31K/yr
Medical
Dental
Vision
Life
Retirement
PTO
In this role, you won't just manage a route-you will be a growth partner for small businesses. You ... reimbursement program. * Paid on-the-job training on both NRS tech products and IDT telecom ...
Telecom Program Manager information
What does a Telecom program manager do?
A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.
What are the key skills and qualifications needed to thrive as a telecom program manager?
To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.
What are some common challenges faced by telecom program managers, and how can they be addressed?
Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.
What is the difference between Telecom Program Manager vs Telecom Project Manager?
| Aspect | Telecom Program Manager | Telecom Project Manager |
|---|---|---|
| Responsibilities | Oversees multiple related projects, manages strategic initiatives, aligns projects with business goals | Manages individual projects, focuses on specific deliverables, timelines, and budgets |
| Certifications | PMI PMP, PgMP, or equivalent; industry-specific certifications | PMI PMP or similar; often holds technical certifications |
| Work Environment | Strategic planning, stakeholder management, cross-project coordination | Day-to-day project execution, team management, task tracking |
| Usage in Industry | Common in large telecom companies for overseeing multiple initiatives | Frequent in telecom firms for managing individual projects |
The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.
What are popular job titles related to Telecom Program Manager jobs in Arizona?
For Telecom Program Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Telecom Program Manager jobs in Arizona look for?
The top searched job categories for Telecom Program Manager jobs in Arizona are:
What cities in Arizona are hiring for Telecom Program Manager jobs?
Cities in Arizona with the most Telecom Program Manager job openings:
Full-time
Re-posted 29 days ago
Job description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description Harvests VOC insights across various sources to identify opportunities for ongoing Customer Experience improvement. Enables internal business partners to address VOC insights through Stakeholder Engagement and Program ManagementDUTIES AND RESPONSIBILITIES:
Harvests VOC insights across various sources to identify opportunities for ongoing Customer Experience improvement
- Analyzes and integrates data from customer feedback, social sentiment, operational data, qualitative/observational research
- Surfaces insights on customer issues/pain points, determines root causes (e.g. internal challenges) and highlights key areas for resolution
- Identifies opportunities to align and/or innovate around Customer Experience design
Enables internal business partners to address VOC insights through Stakeholder Engagement and Program Management
- Facilitates prioritization and development of initiatives to close the VOC loop
- Drives collaboration among internal stakeholders to follow through on agreed VOC initiatives
- Monitors successful execution and impact on NPS improvement
Manages strategic VOC programs
- Develops the strategies and execution plans to address priority VOC insights
- Leads the end-to-end execution of the priority VOC programs
- Drives NPS improvement from successful delivery of VOC programs
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.