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Telecom Program Manager Jobs in Arizona (NOW HIRING)

Program Governance Manager

Globe, AZ ยท On-site

$110K - $110K/yr

Risk and Issue Management - Proactively identify and manage portfolio risks and issues, drive timely mitigation and resolution, and escalate critical risks early to minimize impact on program ...

EHS Manager- Telecom

Tempe, AZ ยท On-site

$95K - $115K/yr

As the EHS Manager , you will ultimately be responsible for leading environmental, health, and safety programs across CNS operations while ensuring compliance with company policies, client ...

Audit Manager

Globe, AZ

$98K - $129K/yr

Process: Delivery of IAG programs (Process improvement initiatives), maximization of analytical ... in telecom, media, technology (TMT) business, banking, or similar industry, specifically handling ...

Environmental Health & Safety Manager

Phoenix, AZ ยท On-site

$82K - $111K/yr

Lead EHS programs across construction, operations, and warehouse teams * Conduct safety audits and ... Telecom Communications Privacy Notice: By submitting for this position you will receive a text ...

You have knowledge of the wireless telecom construction industry * You enjoy problem-solving and ... Employee Assistance Program (EAP) Work/Life Balance * Paid time off * Paid holidays * Family and ...

You have knowledge of the wireless telecom construction industry * You enjoy problem-solving and ... Employee Assistance Program (EAP) Work/Life Balance * Paid time off * Paid holidays * Family and ...

You have knowledge of the wireless telecom construction industry * You enjoy problem-solving and ... Employee Assistance Program (EAP) Work/Life Balance * Paid time off * Paid holidays * Family and ...

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Telecom Program Manager information

What does a Telecom program manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom program manager?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by telecom program managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What job categories do people searching Telecom Program Manager jobs in Arizona look for?

The top searched job categories for Telecom Program Manager jobs in Arizona are:

What cities in Arizona are hiring for Telecom Program Manager jobs?

Cities in Arizona with the most Telecom Program Manager job openings:

Voice of Customer Program Manager

Globe Telecom, Inc.

Globe, AZ โ€ข On-site

Full-time

Re-posted 23 days ago


Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Harvests VOC insights across various sources to identify opportunities for ongoing Customer Experience improvement. Enables internal business partners to address VOC insights through Stakeholder Engagement and Program Management

DUTIES AND RESPONSIBILITIES:

Harvests VOC insights across various sources to identify opportunities for ongoing Customer Experience improvement

  • Analyzes and integrates data from customer feedback, social sentiment, operational data, qualitative/observational research
  • Surfaces insights on customer issues/pain points, determines root causes (e.g. internal challenges) and highlights key areas for resolution
  • Identifies opportunities to align and/or innovate around Customer Experience design

Enables internal business partners to address VOC insights through Stakeholder Engagement and Program Management

  • Facilitates prioritization and development of initiatives to close the VOC loop
  • Drives collaboration among internal stakeholders to follow through on agreed VOC initiatives
  • Monitors successful execution and impact on NPS improvement

Manages strategic VOC programs

  • Develops the strategies and execution plans to address priority VOC insights
  • Leads the end-to-end execution of the priority VOC programs
  • Drives NPS improvement from successful delivery of VOC programs

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.