To thrive in a Telecom OSS/BSS role, expertise in telecommunications networks, business processes, and software solutions is essential, often supported by a degree in computer science, telecommunications, or a related field. Familiarity with OSS/BSS platforms such as Amdocs, Netcracker, or Ericsson, as well as knowledge of technologies like SQL, XML, APIs, and ITIL or TM Forum standards, is highly beneficial. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These competencies ensure efficient system integration and management, driving operational excellence and supporting business objectives in dynamic telecom environments.