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Telecom Operations Manager Jobs in Pontiac, MI (NOW HIRING)

Wow

Channel Sales Manager

Madison Heights, MI

$85K/yr

Monitors key sales operational tactics and metrics as defined by leadership team * Contributes to ... Management experience within telecom * Ability to work with confidential information in a ...

Randstad Digital

IT Support Specialist

Ferndale, MI · On-site

$28 - $35/hr

Windows OS, Mac OS, Microsoft 365, Hardware Diagnostics, Peripheral Support Networking & Telecom: LAN/WAN Troubleshooting, Switch Management, Wireless APs, VoIP / PBX Systems Operations & Frameworks ...

FastTek

Project Manager

Pontiac, MI · On-site

... delivery tracking, telecom provider coordination, and circuit readiness. * Cisco Network ... Azure DevOps. Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet . We ...

Reply

SAP Project Manager

Detroit, MI

$150K - $200K/yr

... within their operational SAP landscape * Practical experience in the application of SAP ... operating in the telecom and media, industry and services, banking, insurance and public ...

Reply

SAP Project Manager

Detroit, MI · On-site

$150K - $200K/yr

... operational SAP landscape • Practical experience in the application of SAP methodologies ... operating in the telecom and media, industry and services, banking, insurance and public ...

Reply

SAP Project Manager

Detroit, MI · On-site

$150K - $200K/yr

... their operational SAP landscape Practical experience in the application of SAP methodologies ... operating in the telecom and media, industry and services, banking, insurance and public ...

Reply

Manager, Data Engineering

Detroit, MI

$160K - $190K/yr

Knowledge and familiarity with Microsoft Purview * DevOps for data, GitHub, automated testing, and ... operating in the telecom and media, industry and services, banking, insurance and public ...

Reply

Manager, Data Engineering

Detroit, MI

$160K - $190K/yr

Knowledge and familiarity with Microsoft Purview * DevOps for data, GitHub, automated testing, and ... operating in the telecom and media, industry and services, banking, insurance and public ...

Rivian

Senior Global Supply Manager, IT

Plymouth, MI · On-site

$98K - $123K/yr

... operational excellence and strategic supplier engagement. This role reports to the Sr. Manager of IT Software, Hardware and Telecom within the Indirect Procurement organization onsite in Irvine, Palo ...

Reply

Manager, Data Engineering

Detroit, MI · On-site

$160K - $190K/yr

Knowledge and familiarity with Microsoft Purview * DevOps for data, GitHub, automated testing, and ... operating in the telecom and media, industry and services, banking, insurance and public ...

Ezee Fiber

Project Specialist, Permitting

Troy, MI · On-site

Continuous Improvement & Operational Excellence Identify workflow inefficiencies, bottlenecks, and ... project management. Strong understanding of telecom/FTTH design, permitting processes, and ...

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Showing results 21-40

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Pontiac, MI

Telecom Operations Manager information

See Pontiac, MI salary details

$30.8K

$63K

$117.7K

How much do telecom operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telecom operations manager in Pontiac, MI is $63,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What cities near Pontiac, MI are hiring for Telecom Operations Manager jobs?

Cities near Pontiac, MI with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Pontiac, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,021 per year, or $30.3 per hour.

Retail Account Manager (RAM) - NRS & Retail Services

IDT

Detroit, MI • On-site

$31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

About the Opportunity:

IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route-you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.

This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role, you will:
  • Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
  • Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
  • Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
  • Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
  • Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
  • Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
  • Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
  • Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
  • Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
  • Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
  • Competitive Base Salary + uncapped commission structure.
  • Comprehensive mileage and gas reimbursement program.
  • Paid on-the-job training on both NRS tech products and IDT telecom services.
  • Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
$31,200 - $31,200 a year

Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues. 
 
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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