Telecom Operations Manager Jobs in Madera, CA (NOW HIRING)

Requisition ID # 173555 

Job Category: Maintenance / Construction / Operations 

Job Level: Individual Contributor

Business Unit: Enterprise Transformation

Work Type: Hybrid

Job Location: Oakland; Fresno; Fresno

Department Overview

Enterprise Business & Technology Modernization is a cross-functional organization leading PG&E’s Propel and Elevate programs, a major business and technology modernization initiative designed to unlock customer value by simplifying collaborative work processes. Elevate will migrate PG&E to the new version of GIS and Utility Network, presenting a unique opportunity for PG&E to standardize business processes, move to out of the box technology, and enable innovation for breakthrough change across Engineering, Operations, and Information Technology.

Enterprise Business & Technology Modernization is comprised of multi-disciplinary coworkers with deep functional and industry expertise to design and implement end-to-end business processes and technology solutions following industry-leading practices. The team partners closely with IT and external partners to work collaboratively with many stakeholders to adopt standard processes and maximize the use of out-of-the-box proven technology solutions to meet business needs. Each role in this department offers immense career growth potential and a once-in-a-lifetime opportunity to accelerate the outcomes of our True North Strategy and deliver for our customers.

Position Summary

Provide GIS and database support for the implementation of GIS products including requirements gathering, testing, and deployment tasks. Responds to technical issues and requests for enhancing technology. Leads and/or supports the business through familiarity with processes and understanding compliance drivers.

As an Elevate Program Product Owner for IT Telecom, this position will oversee both tactical and strategic elements of product development for the IT Telecom functional area within PG&E. This position will work directly with the Functional Area Lead for the IT Telecom Functional Areas to support the development of a product roadmap, alignment with enterprise standards, and readiness for system transitions and transformational opportunities.

As a IT Telecom Product Owner you will provide guidance to internal and external program resources in a “badgeless” environment, collaborate with cross-functional stakeholders and application owners, bring domain knowledge and technical expertise to bear against complex problems in order to drive the implementation of modern functional-area specific GIS solutions.

The successful candidate will be instrumental in:

• Supporting the Elevate Program’s transformation goals by ensuring data is clean, structured, and aligned with enterprise architecture for the program.

• Work with Product Manager for IT Telecom to effectively manage the IT Telecom GIS System

• Assisting in vendor coordination for all deliverables, including contracts and implementation.

• Facilitating cross-functional collaboration to improve data flows between GIS, asset management, and operational systems.
• Ensure that there is alignment of the technical solution to business objectives and changes.

This position is hybrid, working from your remote office and your assigned work location based on business needs or company requirements. The assigned work location will be within the PG&E Service Territory and will be agreed upon by the successful candidate and hiring leader.

individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Bay Area Min: $93,000

Bay Area Mid: $116,000

Bay Area Max: $139,000

&/OR

California Min: $88,000

California Mid: $110,000

California Max $132,000

Job Responsibilities

·  Demonstrate by personal action a 100% commitment to employee and public safety. .

·  Provide user support and data integration, with a focus on supporting business operations and product delivery.

·  Support enterprise GIS data modeling and data capture initiatives; develop and review software functionality requirements in alignment with business needs.

·  Work collaboratively with business stakeholders, IT teams, and vendors to troubleshoot issues, drive alignment, and produce clear technical and functional communication.

·  Support special projects and initiatives related to GIS and IT Telecom business.

·  Create and update metadata and catalog GIS layers, including documenting workflow procedures for staff using GIS, both in the office and in the field.

·  Provide input and support data gathering, data integration, and quality control procedures for geospatial data; interface with data source systems to resolve complex issues and assess impact to operations, compliance, and business commitments.

·  Identify user quality control, support, and data integration process improvement opportunities; gather feedback on new requirements and support implementation, communication, and training around process revisions and changes.

·  Support efforts, where applicable, related to the preparation of annual reports to FERC (Federal Energy Regulatory Commission), SEC (Securities and Exchange Commission), OPS (Office of Pipeline Safety), and CPUC (California Public Utilities Commission).

·  Support coordination of GIS software, hardware, and database-related projects and initiatives in partnership with technical teams.

·  Support projects and efforts related to improving business processes and ways of working; share expertise and lessons learned across teams.

Qualifications

Minimum:

• Bachelor degree in Geography, GIS, Computer Science, Environmental Science or equivalent experience in business
• Experience with GIS - Geographic Information Systems, 3 years
• 1 year of experience with ArcGIS or related Esri technologies.

• Knowledge of enterprise geodatabase fundamentals

Desired:

• Telecommunications Domain Knowledge

• Experience in project management
• Experience working with Schneider Electric Fiber Manager 10 or Fiber Manager XI

• Electric Domain Knowledge