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Telecom Operations Manager Jobs in Madera, CA (NOW HIRING)

unWired Broadband

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Installations Contractor Manager

Fresno, CA · On-site

$95K - $115K/yr

High School Diploma, or equivalent language and mathematical skills. * 3-5 years managing field installation, construction, or service delivery operations in telecom, ISP, cable, or a related field ...

2020 Companies

HP Retail Sales Representative

Fresno, CA · On-site

$18/hr

Responsible for maintaining professional relationships with management and staff within assigned ... Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of ...

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Madera, CA

Telecom Operations Manager information

See Madera, CA salary details

$31.7K

$65K

$121.3K

How much do telecom operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for telecom operations manager in Madera, CA is $64,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $79,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What cities near Madera, CA are hiring for Telecom Operations Manager jobs?

Cities near Madera, CA with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you

Installations Contractor Manager

unWired Broadband

Fresno, CA • On-site

$95K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

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Job description

unWired is searching for an experienced Contractor Manager to manage our installation contractor relationships. Reporting to the COO, this position is responsible for contractor performance, scope compliance, and cost control across our installation vendor base. The Contractor Manager, Installations ensures that outsourced install and de-install work meet our quality, safety, and cycle-time standards. 

Essential Duties:

  • Serve as the primary operational point of contact for installation contractors, managing day-to-day schedule coordination, dispatch coordination, and escalation resolution.
  • Own contractor SOW compliance — track deliverables, unit pricing, and scope against signed agreements, and flag deviations before they become disputes.
  • Conduct quality control audits on completed contractor installs, de-installs, upgrades, and repairs, including field spot-checks, against unWired's install standards.
  • Reconcile contractor invoices against completed, verified work orders prior to approval; identify billing discrepancies.
  • Monitor contractor capacity against install volume forecasts, and manage resourcing or throughput gaps proactively.
  • Track and report contractor KPIs (install cycle time, first-time-fix rate, rework/callback rate, SLA adherence) via our Salesforce frameworks.
  • Partner with operations leadership on contract renewals, SOW amendments, and vendor performance reviews.
  • Support onboarding of new contractor vendors, including safety and process orientation.
  • Build and maintain the reporting cadence that gives executive leadership visibility into contractor performance versus benchmarks.

Required Knowledge, Skills, and Abilities:

  • High School Diploma, or equivalent language and mathematical skills.
  • 3–5 years managing field installation, construction, or service delivery operations in telecom, ISP, cable, or a related field-services industry.
  • Direct experience managing third-party contractors or subcontractors, including scheduling, SOW enforcement, invoice reconciliation, and quality oversight.
  • Working knowledge of FTTH and/or fixed wireless installation processes and standard install/de-install workflows.
  • Proficiency in reading and applying routine contract terms (SOWs, MSAs) in day-to-day vendor management.
  • Experience with CRM/ops platforms for scheduling and KPI tracking (Salesforce preferred).
  • Strong written and verbal communication. This role regularly represents unWired standards to external vendor crews and reports performance data to executive leadership.
  • Valid driver's license and ability to travel regularly to field sites across unWired's service territory.

Benefits:

  • Medical, Dental, and Vision Insurance with company subsidies
  • Company paid Life Insurance and AD&D
  • Long Term Disability Insurance
  • Flexible Spending Accounts
  • 401K with company contributions, including discretionary Profit-Sharing contributions
  • Holiday, Vacation, and Sick paid time off
  • Complementary internet connection

Company Description

Fresno based unWired Broadband was founded in 2003 with the goal of delivering fast, reliable Internet connections to homes and businesses in rural and underserved areas. Strong demand, fueled by increasing needs for connectivity, have led to 23 years of continuous growth. We currently cover over 19,000 square miles between Corning and the base of the Grapevine. Over 200 tower sites are strategically located to cover the rural and underserved areas that have been ignored by DSL, cable and fiber carriers.

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